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Access network design for branch, remote, outdoor and campus locations with Aruba access points, and mobility controllers.
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Mobility Master stopped from rename AP.

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  • 1.  Mobility Master stopped from rename AP.

    Posted Apr 27, 2018 04:11 PM

    Hi community,

     

    We have been deploying a wireless network with several campus, using Mobility Master to manage our Mobility Controllers. At the beggining everything was working fine, and we were able to rename the campus APs, but suddenly the Mobility Master stopped from rename APs, we have tried using the WebUI and ssh too, the AP reboots and it remains with the same name.

     

    So, I was wondering if any of you have experimented this problem.

     

    Thank you in advance.



  • 2.  RE: Mobility Master stopped from rename AP.

    Posted Apr 27, 2018 04:13 PM

    What version of ArubaOS on the MM and what version on the Aruba Controller?

     



  • 3.  RE: Mobility Master stopped from rename AP.

    Posted Apr 27, 2018 04:15 PM

    Hi cjoseph

     

    Version: 8.2.0.1 on both MM and Controllers.



  • 4.  RE: Mobility Master stopped from rename AP.

    Posted Apr 27, 2018 04:20 PM

    Is the access point in the AP Whitelist? "

    show whitelist-db cpsec


  • 5.  RE: Mobility Master stopped from rename AP.

    Posted Apr 27, 2018 04:32 PM

    Yes, I just checked.



  • 6.  RE: Mobility Master stopped from rename AP.

    Posted Apr 27, 2018 04:34 PM

    Does the cpsec whitelist have the APs new name or old name?



  • 7.  RE: Mobility Master stopped from rename AP.

    Posted Apr 27, 2018 04:48 PM

    Sorry I hit the Solution button by mistake.

     

    And it has the oldname.

     

     



  • 8.  RE: Mobility Master stopped from rename AP.
    Best Answer

    Posted Apr 27, 2018 05:35 PM

    You shouldn't have to do this, but change the name or ap-group of a single AP in the cpsec whitelist.  Reboot the AP and see if it takes the new name or ap-group.



  • 9.  RE: Mobility Master stopped from rename AP.

    Posted Apr 27, 2018 07:34 PM
    Thank you so much cjoseph, it worked.

    I really appreciate your help.


  • 10.  RE: Mobility Master stopped from rename AP.

    Posted Jul 22, 2021 11:31 AM
    #Edit
    Ok, I changed the name through CLI and it worked. So, changing via GUI with this method doesn't work but over CLI it does.
    Thanks Colin!!

    Hello Colin, how are you?

    I'm having the same problem as dmendez7. I changed the AP name through the managed network level on the mobility master, the ap rebooted but it didn't changed the name.

    Any other suggestion?

    Thanks in advance.
    Best regards.


    ------------------------------
    Gonzalo Lopez
    ------------------------------



  • 11.  RE: Mobility Master stopped from rename AP.

    Posted Jul 22, 2021 01:47 PM
    What command did you use to change the AP through the CLI?
    Where did you attempt to change it through the GUI?

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
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  • 12.  RE: Mobility Master stopped from rename AP.

    Posted Jul 22, 2021 02:37 PM
    Through the GUI I changed it from Managed network -- Configuration -- Access Points -- Whitelist as seen in the next screenshot (although I had to manually reboot the AP after since it didn't automatically restarted):
    image.png
    In the CLI with the next command:
    (ArubaMM-VA_9B_89_98) *[mynode] #ap-rename ap-name oldAP newAP
    Version of MM and MC 8.5.
    Best regards.


    ------------------------------
    Gonzalo Lopez Moreira
    ------------------------------



  • 13.  RE: Mobility Master stopped from rename AP.

    Posted Jul 22, 2021 03:45 PM
    Try deleting the AP from the whitelist.  It should take time (10 minutes, maybe) to reboot and appear online again.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
    ------------------------------