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24G 2SFP PoE+ 370W Switch (JL385A) after ac lost no POE Devices

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  • 1.  24G 2SFP PoE+ 370W Switch (JL385A) after ac lost no POE Devices

    Posted Nov 11, 2019 02:33 PM

    Hi everoney,

    after an ac lost my HP 1920s lost the connection to 5 POE Devices ( Alcatel 8028s Phones)

    At the Web Managament POE Config say no POE sumit. Any an idea where i can find the Error.

    The Function befor ac lost was okay. I try to update to the last firmware no improvement.



  • 2.  RE: 24G 2SFP PoE+ 370W Switch (JL385A) after ac lost no POE Devices

    Posted Nov 14, 2019 03:40 AM

    Hi,

    Please share the screenshot of the error which you're getting on web GUI. There is a possibility of hardware issue due to which PoE function is not working. Just to confirm the issue is with PoE but if you plug in laptop the ports work right?

    -N



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