Comware

HELLO,

I have repeatedly encountered issues with Aruba equipment, specifically the 1830 switches, which do not connect using their serial numbers when I try to add them to my Aruba portal. Whether I create a new site with these devices or try to add them to an existing site, the portal keeps showing "Searching..." and never completes the process.

I do not want to reset my switches, as they are already in production. What could be the reason for the lack of communication between these switches (or sometimes even access points) and the Aruba Instant On platform?

Hi Admbeaubien,

Aruba Instant ON is another product family and don't work with Aruba Central.

For questions about Aruba Instant ON there is another community https://community.instant-on.hpe.com/home

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Marcel Koedijk | MVP Expert 2024 | ACEP | ACMP | ACCP | ACDP | Ekahau ECSE | Not an HPE Employee | Opinions are my own
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Original Message:
Sent: Jan 24, 2025 02:22 PM
From: admbeaubien
Subject: Add a switch 1830 in aruba portal platform INSTANT ON

HELLO,

I have repeatedly encountered issues with Aruba equipment, specifically the 1830 switches, which do not connect using their serial numbers when I try to add them to my Aruba portal. Whether I create a new site with these devices or try to add them to an existing site, the portal keeps showing "Searching..." and never completes the process.

I do not want to reset my switches, as they are already in production. What could be the reason for the lack of communication between these switches (or sometimes even access points) and the Aruba Instant On platform?