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  • 1.  AirGroup: Service IDs Disappearing

    Posted Jan 26, 2020 04:36 PM

    Dear Community,

     

    I recently installed an AP-505 and got it up and running using firmware version 8.6.0.2_73853. As part of the set up process, I have used " # show airgroup blocked-service-id" on the CLI to identify blocked services and manually add them to AirGroup as allowed services.

     

    While doing so, I noticed that services I had manually allowed kept being blocked. After some experimentation I noticed the following system behaviors:

     

    • I can add a maximum of only five groups (that quantity seems very low to me)
    • Only the first two custom groups retain their service IDs despite saving.
    • However, there appears to be a cutoff in those first two groups regarding the numbers of service IDs retained - once the list grows beyond that, the servide IDs are truncated.
    • The other three groups appear to retain the service IDs but at some point the service IDs simply disappear and are not exported when exporting the configuration to a file either.

    Am I doing something wrong or is this a bug in the current firmware?

     

    Thanks for your help,

    JP



  • 2.  RE: AirGroup: Service IDs Disappearing

    Posted Jan 29, 2020 11:59 PM

    is this still happening?

     



  • 3.  RE: AirGroup: Service IDs Disappearing

    Posted Feb 03, 2020 03:55 PM

    Thank you for getting back to me. As the error is reproducible, I have opened a support ticket (5344774479).



  • 4.  RE: AirGroup: Service IDs Disappearing

    Posted Feb 20, 2020 10:57 AM

    Would be nice, if you please would post in here again if your problem has been resolved

    and what the solution was.

     



  • 5.  RE: AirGroup: Service IDs Disappearing

    Posted Feb 25, 2020 05:02 PM

    Aruba is still investigating the issue. They are having trouble replicating this issue in their lab. Are you experiencing the same problem?



  • 6.  RE: AirGroup: Service IDs Disappearing

    Posted Feb 26, 2020 04:31 AM
    I just disablet Airgroup, so that way the problem is fixed..

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    Anders Bramsen
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  • 7.  RE: AirGroup: Service IDs Disappearing
    Best Answer

    Posted May 09, 2020 03:03 PM

    Aruba Support came back to me with the following answer:

     

    "Engineering confirmed that’s it’s a limitation issue and the current limits for the maximum number of custom services supported is 5 and the maximum number of custom service ids is 32."

     

    Hopefully, this limitation will be addressed/fixed in future firmware versions.