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Original Message:
Sent: Apr 22, 2025 11:46 AM
From: zshore
Subject: AP Provisioning Issue
The campus with the issue is 1 router hop away. APs that have joined in the past can continue to join and have no issues joining from any campus. That makes it seem like there is no firewall rules or routing issues. It definitely is confusing me.
The AP gets the scope from a Windows DHCP server at that campus, but never successfully grabs an IP.
Original Message:
Sent: Apr 21, 2025 02:34 PM
From: shpat
Subject: AP Provisioning Issue
Do you have any Firewall in between Sites? Also you said Layer-3, where does the AP get the Scope from?
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Shpat | ACEP | ACMP | ACCP | ACDP
Just an Aruba enthusiast and contributor by cases
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Original Message:
Sent: Apr 21, 2025 12:05 PM
From: zshore
Subject: AP Provisioning Issue
We are using Windows DHCP scopes so I think we have those options all set. I have DNS entries for master and conductor already. The one campus it doesn't seem to work on is connected to our network but is the only campus that is Layer 3.
Original Message:
Sent: Apr 16, 2025 06:43 PM
From: NHN
Subject: AP Provisioning Issue
Also, you can add an entry in your DNS server for "aruba-mster" to resolve the mobility controller IP/VIP. DNS discovery is more scalable and easier to manage
Make sure to add the domain name field to each DHCP pool.
ip dhcp pool Aruba
network <network> <mask>
default-router <gateway ip>
dns-server <ip>
domain-name <string>
As Shpat said, Option 43 and 60 should work in your case too
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Harendra | ACEX165 | ACEP | CWDP | CWSP
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Original Message:
Sent: Apr 16, 2025 12:49 PM
From: zshore
Subject: AP Provisioning Issue
Controller is a 7210 running 8.10, most APs we are deploying have 8.7 on them out of the box.
Having some odd issues the past few months with joining APs to our controller. If I am at the main campus where my controller lives, we can plug the APs in just fine. They update and are ready to be provisioned on the controller. Now if I go to another campus with a new AP and plug it in. It almost immediately goes into Instant mode. If I plug my laptop into that same port, I can ping the controller, DCs, etc. just like I should.
I can provision an AP at the main site, and then take it to the new site and it works great.
I've checked my DHCP options and DNS settings and all seems correct, and obviously works when on the main campus. All the campuses are interconnected with dark fiber.
Has anyone run into anything like this. It really seems like a network issue, but I can't pinpoint it. I have a mix of Cisco and Aruba switches and it happens on both, we have made no network config changes recently either.