Controllerless Networks

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

Original Message:
Sent: Apr 03, 2024 08:19 PM
From: ariyap
Subject: AP655 5G Radio turn off

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 05:02 AM
From: ariyap
Subject: AP655 5G Radio turn off

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 03:09 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Original Message:
Sent: Apr 03, 2024 02:38 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

Original Message:
Sent: Apr 03, 2024 02:21 AM
From: ariyap
Subject: AP655 5G Radio turn off

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 12:51 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Original Message:
Sent: Apr 02, 2024 10:30 AM
From: chulcher
Subject: AP655 5G Radio turn off

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 02, 2024 01:08 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

No we are using instant only

Original Message:
Sent: Apr 02, 2024 12:14 AM
From: ariyap
Subject: AP655 5G Radio turn off

is this managed with Aruba Central?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 11:11 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

Original Message:
Sent: Apr 01, 2024 11:05 PM
From: ariyap
Subject: AP655 5G Radio turn off

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Because you are running 160 MHz channels on the 5 GHz, there are only two options and both include DFS channels.  You're getting radar hits and the radio has to stop operations.  Move to 80 MHz or even 40 MHz for 5 GHz.

show ap arm historyInterface :wifi0Phy-Type  :5GHzARM History-----------Time of Change       Old Channel  New Channel  Old Power  New Power  Reason  Result--------------       -----------  -----------  ---------  ---------  ------  ------2024-04-03 14:34:45  116S         0            24         0          OFF(R)  Overridden2024-04-03 14:34:41  36S          116S         24         24         R       Configured2024-04-03 11:46:40  36S          36S          27         24         P-      Configured2024-04-03 11:46:39  116S         36S          27         27         R       Configured

show ap debug radio-stats 0RADIO Stats-----------Parameter                        Value---------                        -----Tx Power Changes                 5Channel Changes                  11Radar Detections                 6

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 03, 2024 10:02 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

Original Message:
Sent: Apr 03, 2024 08:19 PM
From: ariyap
Subject: AP655 5G Radio turn off

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 05:02 AM
From: ariyap
Subject: AP655 5G Radio turn off

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 03:09 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Original Message:
Sent: Apr 03, 2024 02:38 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

Original Message:
Sent: Apr 03, 2024 02:21 AM
From: ariyap
Subject: AP655 5G Radio turn off

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 12:51 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Original Message:
Sent: Apr 02, 2024 10:30 AM
From: chulcher
Subject: AP655 5G Radio turn off

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 02, 2024 01:08 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

No we are using instant only

Original Message:
Sent: Apr 02, 2024 12:14 AM
From: ariyap
Subject: AP655 5G Radio turn off

is this managed with Aruba Central?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 11:11 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

Original Message:
Sent: Apr 01, 2024 11:05 PM
From: ariyap
Subject: AP655 5G Radio turn off

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Because you are running 160 MHz channels on the 5 GHz, there are only two options and both include DFS channels.  You're getting radar hits and the radio has to stop operations.  Move to 80 MHz or even 40 MHz for 5 GHz.

show ap arm historyInterface :wifi0Phy-Type  :5GHzARM History-----------Time of Change       Old Channel  New Channel  Old Power  New Power  Reason  Result--------------       -----------  -----------  ---------  ---------  ------  ------2024-04-03 14:34:45  116S         0            24         0          OFF(R)  Overridden2024-04-03 14:34:41  36S          116S         24         24         R       Configured2024-04-03 11:46:40  36S          36S          27         24         P-      Configured2024-04-03 11:46:39  116S         36S          27         27         R       Configured

show ap debug radio-stats 0RADIO Stats-----------Parameter                        Value---------                        -----Tx Power Changes                 5Channel Changes                  11Radar Detections                 6

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 03, 2024 10:02 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

Original Message:
Sent: Apr 03, 2024 08:19 PM
From: ariyap
Subject: AP655 5G Radio turn off

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 05:02 AM
From: ariyap
Subject: AP655 5G Radio turn off

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 03:09 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Original Message:
Sent: Apr 03, 2024 02:38 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

Original Message:
Sent: Apr 03, 2024 02:21 AM
From: ariyap
Subject: AP655 5G Radio turn off

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 12:51 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Original Message:
Sent: Apr 02, 2024 10:30 AM
From: chulcher
Subject: AP655 5G Radio turn off

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 02, 2024 01:08 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

No we are using instant only

Original Message:
Sent: Apr 02, 2024 12:14 AM
From: ariyap
Subject: AP655 5G Radio turn off

is this managed with Aruba Central?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 11:11 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

Original Message:
Sent: Apr 01, 2024 11:05 PM
From: ariyap
Subject: AP655 5G Radio turn off

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Hello Carson,

thanks for looking at the logs, so this setting is at Config->RF->ARM->Access Point Control->160MHz support change to NONE?

Because you are running 160 MHz channels on the 5 GHz, there are only two options and both include DFS channels.  You're getting radar hits and the radio has to stop operations.  Move to 80 MHz or even 40 MHz for 5 GHz.

show ap arm historyInterface :wifi0Phy-Type  :5GHzARM History-----------Time of Change       Old Channel  New Channel  Old Power  New Power  Reason  Result--------------       -----------  -----------  ---------  ---------  ------  ------2024-04-03 14:34:45  116S         0            24         0          OFF(R)  Overridden2024-04-03 14:34:41  36S          116S         24         24         R       Configured2024-04-03 11:46:40  36S          36S          27         24         P-      Configured2024-04-03 11:46:39  116S         36S          27         27         R       Configured

show ap debug radio-stats 0RADIO Stats-----------Parameter                        Value---------                        -----Tx Power Changes                 5Channel Changes                  11Radar Detections                 6

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 03, 2024 10:02 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

Original Message:
Sent: Apr 03, 2024 08:19 PM
From: ariyap
Subject: AP655 5G Radio turn off

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 05:02 AM
From: ariyap
Subject: AP655 5G Radio turn off

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 03:09 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Original Message:
Sent: Apr 03, 2024 02:38 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

Original Message:
Sent: Apr 03, 2024 02:21 AM
From: ariyap
Subject: AP655 5G Radio turn off

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 12:51 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Original Message:
Sent: Apr 02, 2024 10:30 AM
From: chulcher
Subject: AP655 5G Radio turn off

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 02, 2024 01:08 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

No we are using instant only

Original Message:
Sent: Apr 02, 2024 12:14 AM
From: ariyap
Subject: AP655 5G Radio turn off

is this managed with Aruba Central?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 11:11 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

Original Message:
Sent: Apr 01, 2024 11:05 PM
From: ariyap
Subject: AP655 5G Radio turn off

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

yes set that to none

Hello Carson,

thanks for looking at the logs, so this setting is at Config->RF->ARM->Access Point Control->160MHz support change to NONE?

Because you are running 160 MHz channels on the 5 GHz, there are only two options and both include DFS channels.  You're getting radar hits and the radio has to stop operations.  Move to 80 MHz or even 40 MHz for 5 GHz.

show ap arm historyInterface :wifi0Phy-Type  :5GHzARM History-----------Time of Change       Old Channel  New Channel  Old Power  New Power  Reason  Result--------------       -----------  -----------  ---------  ---------  ------  ------2024-04-03 14:34:45  116S         0            24         0          OFF(R)  Overridden2024-04-03 14:34:41  36S          116S         24         24         R       Configured2024-04-03 11:46:40  36S          36S          27         24         P-      Configured2024-04-03 11:46:39  116S         36S          27         27         R       Configured

show ap debug radio-stats 0RADIO Stats-----------Parameter                        Value---------                        -----Tx Power Changes                 5Channel Changes                  11Radar Detections                 6

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 03, 2024 10:02 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

Original Message:
Sent: Apr 03, 2024 08:19 PM
From: ariyap
Subject: AP655 5G Radio turn off

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 05:02 AM
From: ariyap
Subject: AP655 5G Radio turn off

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 03:09 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Original Message:
Sent: Apr 03, 2024 02:38 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

Original Message:
Sent: Apr 03, 2024 02:21 AM
From: ariyap
Subject: AP655 5G Radio turn off

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 12:51 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Original Message:
Sent: Apr 02, 2024 10:30 AM
From: chulcher
Subject: AP655 5G Radio turn off

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 02, 2024 01:08 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

No we are using instant only

Original Message:
Sent: Apr 02, 2024 12:14 AM
From: ariyap
Subject: AP655 5G Radio turn off

is this managed with Aruba Central?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 11:11 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

Original Message:
Sent: Apr 01, 2024 11:05 PM
From: ariyap
Subject: AP655 5G Radio turn off

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Hello Carson,

thanks for looking at the logs, so this setting is at Config->RF->ARM->Access Point Control->160MHz support change to NONE?

Original Message:
Sent: Apr 04, 2024 12:58 AM
From: chulcher
Subject: AP655 5G Radio turn off

Because you are running 160 MHz channels on the 5 GHz, there are only two options and both include DFS channels.  You're getting radar hits and the radio has to stop operations.  Move to 80 MHz or even 40 MHz for 5 GHz.

show ap arm historyInterface :wifi0Phy-Type  :5GHzARM History-----------Time of Change       Old Channel  New Channel  Old Power  New Power  Reason  Result--------------       -----------  -----------  ---------  ---------  ------  ------2024-04-03 14:34:45  116S         0            24         0          OFF(R)  Overridden2024-04-03 14:34:41  36S          116S         24         24         R       Configured2024-04-03 11:46:40  36S          36S          27         24         P-      Configured2024-04-03 11:46:39  116S         36S          27         27         R       Configured

show ap debug radio-stats 0RADIO Stats-----------Parameter                        Value---------                        -----Tx Power Changes                 5Channel Changes                  11Radar Detections                 6

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 03, 2024 10:02 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

Original Message:
Sent: Apr 03, 2024 08:19 PM
From: ariyap
Subject: AP655 5G Radio turn off

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 05:02 AM
From: ariyap
Subject: AP655 5G Radio turn off

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 03:09 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Original Message:
Sent: Apr 03, 2024 02:38 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

Original Message:
Sent: Apr 03, 2024 02:21 AM
From: ariyap
Subject: AP655 5G Radio turn off

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 12:51 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Original Message:
Sent: Apr 02, 2024 10:30 AM
From: chulcher
Subject: AP655 5G Radio turn off

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 02, 2024 01:08 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

No we are using instant only

Original Message:
Sent: Apr 02, 2024 12:14 AM
From: ariyap
Subject: AP655 5G Radio turn off

is this managed with Aruba Central?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 11:11 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

Original Message:
Sent: Apr 01, 2024 11:05 PM
From: ariyap
Subject: AP655 5G Radio turn off

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

That or remove the two 160 MHz channels from the allowed list.  If you disable 160 MHz in the ARM settings then the 6 GHz will also go to 80 MHz...which might also be a good thing but at least 6 GHz isn't going to suffer from DFS channel restrictions.

arm wide-bands all 80mhz-support 160mhz-support auto a-channels 36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128,132,136,140,149,153,157,161,165,36+,44+,52+,60+,100+,108+,116+,124+,132+,149+,157+,36E,52E,100E,116E,149E,36S,100S g-channels 3,7,8,9,10,11,12,13,7+,8+,9+ min-tx-power 9 max-tx-power 127 band-steering-mode prefer-higher-band air-time-fairness-mode fair-access channel-quality-aware-arm-disable client-aware scanning client-match client-match slb-mode 3

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 04, 2024 01:12 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

thanks for looking at the logs, so this setting is at Config->RF->ARM->Access Point Control->160MHz support change to NONE?

Original Message:
Sent: Apr 04, 2024 12:58 AM
From: chulcher
Subject: AP655 5G Radio turn off

Because you are running 160 MHz channels on the 5 GHz, there are only two options and both include DFS channels.  You're getting radar hits and the radio has to stop operations.  Move to 80 MHz or even 40 MHz for 5 GHz.

show ap arm historyInterface :wifi0Phy-Type  :5GHzARM History-----------Time of Change       Old Channel  New Channel  Old Power  New Power  Reason  Result--------------       -----------  -----------  ---------  ---------  ------  ------2024-04-03 14:34:45  116S         0            24         0          OFF(R)  Overridden2024-04-03 14:34:41  36S          116S         24         24         R       Configured2024-04-03 11:46:40  36S          36S          27         24         P-      Configured2024-04-03 11:46:39  116S         36S          27         27         R       Configured

show ap debug radio-stats 0RADIO Stats-----------Parameter                        Value---------                        -----Tx Power Changes                 5Channel Changes                  11Radar Detections                 6

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 03, 2024 10:02 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

Original Message:
Sent: Apr 03, 2024 08:19 PM
From: ariyap
Subject: AP655 5G Radio turn off

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 05:02 AM
From: ariyap
Subject: AP655 5G Radio turn off

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 03:09 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Original Message:
Sent: Apr 03, 2024 02:38 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

Original Message:
Sent: Apr 03, 2024 02:21 AM
From: ariyap
Subject: AP655 5G Radio turn off

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 12:51 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Original Message:
Sent: Apr 02, 2024 10:30 AM
From: chulcher
Subject: AP655 5G Radio turn off

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 02, 2024 01:08 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

No we are using instant only

Original Message:
Sent: Apr 02, 2024 12:14 AM
From: ariyap
Subject: AP655 5G Radio turn off

is this managed with Aruba Central?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 11:11 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

Original Message:
Sent: Apr 01, 2024 11:05 PM
From: ariyap
Subject: AP655 5G Radio turn off

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Hello Carson,

I am not technical, so which are the 160 MHz channels?

And what is DFS channel?

That or remove the two 160 MHz channels from the allowed list.  If you disable 160 MHz in the ARM settings then the 6 GHz will also go to 80 MHz...which might also be a good thing but at least 6 GHz isn't going to suffer from DFS channel restrictions.

arm wide-bands all 80mhz-support 160mhz-support auto a-channels 36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128,132,136,140,149,153,157,161,165,36+,44+,52+,60+,100+,108+,116+,124+,132+,149+,157+,36E,52E,100E,116E,149E,36S,100S g-channels 3,7,8,9,10,11,12,13,7+,8+,9+ min-tx-power 9 max-tx-power 127 band-steering-mode prefer-higher-band air-time-fairness-mode fair-access channel-quality-aware-arm-disable client-aware scanning client-match client-match slb-mode 3

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 04, 2024 01:12 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

thanks for looking at the logs, so this setting is at Config->RF->ARM->Access Point Control->160MHz support change to NONE?

Original Message:
Sent: Apr 04, 2024 12:58 AM
From: chulcher
Subject: AP655 5G Radio turn off

Because you are running 160 MHz channels on the 5 GHz, there are only two options and both include DFS channels.  You're getting radar hits and the radio has to stop operations.  Move to 80 MHz or even 40 MHz for 5 GHz.

show ap arm historyInterface :wifi0Phy-Type  :5GHzARM History-----------Time of Change       Old Channel  New Channel  Old Power  New Power  Reason  Result--------------       -----------  -----------  ---------  ---------  ------  ------2024-04-03 14:34:45  116S         0            24         0          OFF(R)  Overridden2024-04-03 14:34:41  36S          116S         24         24         R       Configured2024-04-03 11:46:40  36S          36S          27         24         P-      Configured2024-04-03 11:46:39  116S         36S          27         27         R       Configured

show ap debug radio-stats 0RADIO Stats-----------Parameter                        Value---------                        -----Tx Power Changes                 5Channel Changes                  11Radar Detections                 6

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 03, 2024 10:02 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

Original Message:
Sent: Apr 03, 2024 08:19 PM
From: ariyap
Subject: AP655 5G Radio turn off

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 05:02 AM
From: ariyap
Subject: AP655 5G Radio turn off

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 03:09 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Original Message:
Sent: Apr 03, 2024 02:38 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

Original Message:
Sent: Apr 03, 2024 02:21 AM
From: ariyap
Subject: AP655 5G Radio turn off

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 12:51 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Original Message:
Sent: Apr 02, 2024 10:30 AM
From: chulcher
Subject: AP655 5G Radio turn off

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 02, 2024 01:08 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

No we are using instant only

Original Message:
Sent: Apr 02, 2024 12:14 AM
From: ariyap
Subject: AP655 5G Radio turn off

is this managed with Aruba Central?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 11:11 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

Original Message:
Sent: Apr 01, 2024 11:05 PM
From: ariyap
Subject: AP655 5G Radio turn off

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

The two 160MHz channels are 36S and 100S

Dynamic Frequency Selection (DFS), a mandate for radio systems operating in the 5 GHz band to identify and avoid interference with radar systems. So When an 802.11 radio detects radar, it vacates its channel and switches to another channel but should wait for period of 10min (I think) of inactivity

Hello Carson,

I am not technical, so which are the 160 MHz channels?

And what is DFS channel?

That or remove the two 160 MHz channels from the allowed list.  If you disable 160 MHz in the ARM settings then the 6 GHz will also go to 80 MHz...which might also be a good thing but at least 6 GHz isn't going to suffer from DFS channel restrictions.

arm wide-bands all 80mhz-support 160mhz-support auto a-channels 36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128,132,136,140,149,153,157,161,165,36+,44+,52+,60+,100+,108+,116+,124+,132+,149+,157+,36E,52E,100E,116E,149E,36S,100S g-channels 3,7,8,9,10,11,12,13,7+,8+,9+ min-tx-power 9 max-tx-power 127 band-steering-mode prefer-higher-band air-time-fairness-mode fair-access channel-quality-aware-arm-disable client-aware scanning client-match client-match slb-mode 3

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 04, 2024 01:12 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

thanks for looking at the logs, so this setting is at Config->RF->ARM->Access Point Control->160MHz support change to NONE?

Original Message:
Sent: Apr 04, 2024 12:58 AM
From: chulcher
Subject: AP655 5G Radio turn off

Because you are running 160 MHz channels on the 5 GHz, there are only two options and both include DFS channels.  You're getting radar hits and the radio has to stop operations.  Move to 80 MHz or even 40 MHz for 5 GHz.

show ap arm historyInterface :wifi0Phy-Type  :5GHzARM History-----------Time of Change       Old Channel  New Channel  Old Power  New Power  Reason  Result--------------       -----------  -----------  ---------  ---------  ------  ------2024-04-03 14:34:45  116S         0            24         0          OFF(R)  Overridden2024-04-03 14:34:41  36S          116S         24         24         R       Configured2024-04-03 11:46:40  36S          36S          27         24         P-      Configured2024-04-03 11:46:39  116S         36S          27         27         R       Configured

show ap debug radio-stats 0RADIO Stats-----------Parameter                        Value---------                        -----Tx Power Changes                 5Channel Changes                  11Radar Detections                 6

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 03, 2024 10:02 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

Original Message:
Sent: Apr 03, 2024 08:19 PM
From: ariyap
Subject: AP655 5G Radio turn off

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 05:02 AM
From: ariyap
Subject: AP655 5G Radio turn off

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 03:09 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Original Message:
Sent: Apr 03, 2024 02:38 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

Original Message:
Sent: Apr 03, 2024 02:21 AM
From: ariyap
Subject: AP655 5G Radio turn off

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 12:51 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Original Message:
Sent: Apr 02, 2024 10:30 AM
From: chulcher
Subject: AP655 5G Radio turn off

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 02, 2024 01:08 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

No we are using instant only

Original Message:
Sent: Apr 02, 2024 12:14 AM
From: ariyap
Subject: AP655 5G Radio turn off

is this managed with Aruba Central?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 11:11 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

Original Message:
Sent: Apr 01, 2024 11:05 PM
From: ariyap
Subject: AP655 5G Radio turn off

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Hello Carson,

I am not technical, so which are the 160 MHz channels?

And what is DFS channel?

That or remove the two 160 MHz channels from the allowed list.  If you disable 160 MHz in the ARM settings then the 6 GHz will also go to 80 MHz...which might also be a good thing but at least 6 GHz isn't going to suffer from DFS channel restrictions.

arm wide-bands all 80mhz-support 160mhz-support auto a-channels 36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128,132,136,140,149,153,157,161,165,36+,44+,52+,60+,100+,108+,116+,124+,132+,149+,157+,36E,52E,100E,116E,149E,36S,100S g-channels 3,7,8,9,10,11,12,13,7+,8+,9+ min-tx-power 9 max-tx-power 127 band-steering-mode prefer-higher-band air-time-fairness-mode fair-access channel-quality-aware-arm-disable client-aware scanning client-match client-match slb-mode 3

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 04, 2024 01:12 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

thanks for looking at the logs, so this setting is at Config->RF->ARM->Access Point Control->160MHz support change to NONE?

Original Message:
Sent: Apr 04, 2024 12:58 AM
From: chulcher
Subject: AP655 5G Radio turn off

Because you are running 160 MHz channels on the 5 GHz, there are only two options and both include DFS channels.  You're getting radar hits and the radio has to stop operations.  Move to 80 MHz or even 40 MHz for 5 GHz.

show ap arm historyInterface :wifi0Phy-Type  :5GHzARM History-----------Time of Change       Old Channel  New Channel  Old Power  New Power  Reason  Result--------------       -----------  -----------  ---------  ---------  ------  ------2024-04-03 14:34:45  116S         0            24         0          OFF(R)  Overridden2024-04-03 14:34:41  36S          116S         24         24         R       Configured2024-04-03 11:46:40  36S          36S          27         24         P-      Configured2024-04-03 11:46:39  116S         36S          27         27         R       Configured

show ap debug radio-stats 0RADIO Stats-----------Parameter                        Value---------                        -----Tx Power Changes                 5Channel Changes                  11Radar Detections                 6

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 03, 2024 10:02 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

Original Message:
Sent: Apr 03, 2024 08:19 PM
From: ariyap
Subject: AP655 5G Radio turn off

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 05:02 AM
From: ariyap
Subject: AP655 5G Radio turn off

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 03:09 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Original Message:
Sent: Apr 03, 2024 02:38 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

Original Message:
Sent: Apr 03, 2024 02:21 AM
From: ariyap
Subject: AP655 5G Radio turn off

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 03, 2024 12:51 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Original Message:
Sent: Apr 02, 2024 10:30 AM
From: chulcher
Subject: AP655 5G Radio turn off

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Apr 02, 2024 01:08 AM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

No we are using instant only

Original Message:
Sent: Apr 02, 2024 12:14 AM
From: ariyap
Subject: AP655 5G Radio turn off

is this managed with Aruba Central?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 11:11 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

Original Message:
Sent: Apr 01, 2024 11:05 PM
From: ariyap
Subject: AP655 5G Radio turn off

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Hi.

Background spectrum monitoring is not indicated with orange led. Led will be green.

Led will be alternating green orange if you use ap as spectrum monitor am_mode.

Only if you use spectrum_mode (full spectrum monitoring) then led goes solid orange.

But this also depend on AP model so as usual check documentation for particular AP model.

Best, Gorazd

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Hello Gorazd,

my GUI on instant looks different than what you have. Anyway I have turn off Background spectrum monitoring as part of the troubleshooting.

So far so good.

Hi.

Background spectrum monitoring is not indicated with orange led. Led will be green.

Led will be alternating green orange if you use ap as spectrum monitor am_mode.

Only if you use spectrum_mode (full spectrum monitoring) then led goes solid orange.

But this also depend on AP model so as usual check documentation for particular AP model.

Best, Gorazd

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?

Hi.

Yes, my original pictures are from Mobility Conductor. On Instant it is the same meaning but different picture

Only Spectrum Monitor will lit LEDs orange. Detected Radar signal will put radio temporary into full spectrum mode hence you will see solid orange LED.

Best, Gorazd 

Hello Gorazd,

my GUI on instant looks different than what you have. Anyway I have turn off Background spectrum monitoring as part of the troubleshooting.

So far so good.

Hi.

Background spectrum monitoring is not indicated with orange led. Led will be green.

Led will be alternating green orange if you use ap as spectrum monitor am_mode.

Only if you use spectrum_mode (full spectrum monitoring) then led goes solid orange.

But this also depend on AP model so as usual check documentation for particular AP model.

Best, Gorazd

Thanks for taking time to look at the logs.

the configuration-> access points -> radios is already set as access. 

configuration->RF->Radios, Background spectrum monitoring was turned on, now I have turned it off to see if it was an issue.

it looks like the 5GHz radio on that AP is set to ap-monitor mode.

see fi you can change that by going to the configuration-> access points -> then select that AP

I'll have a look when i get a chance but it is better to reach out to our TAC for resolution.

So it happened again, I did a dump of the logs attached. Disable Background spectrum monitoring on 5Ghz radio and reboot the AP.

Lets see what happens.

Hello,

I check and Background spectrum monitoring is enabled for all my radio profiles.

Maybe it hangs when doing monitoring? Should I turn it off?

this is from AP-655 installation guide, solid amber is that radio is in monitor mode.

Hello Carson,

I don't see anything in the GUI indicating an error, only the 5Ghz led is solid orange on the AP. So far no issues till now after the reboot, hope it does not happen again.

Email notifications would be a function of a monitoring service like AirWave or Central.  If the IAP is actually in an error state, then yes, something should be showing in the GUI or discoverable through the CLI.

No we are using instant only

is this managed with Aruba Central?

Sure will try to remember to do that. BTW do you know of any way to send a notification email if the AP gets into any errors/faults

if it happens again, see if you can get the output of "show tech-support" before you reboot it.

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Apr 01, 2024 09:47 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello Carson/Ariyap,

thanks for replying, 

Original Message:
Sent: Apr 01, 2024 10:04 AM
From: chulcher
Subject: AP655 5G Radio turn off

What version of software?  If this is powered by PoE, is this 802.3at or 802.3bt?  Is IPM enabled?

I would recommend you open a case with TAC.

Emails directly from the IAP aren't an option.

------------------------------
Carson Hulcher, ACEX#110

Original Message:
Sent: Mar 31, 2024 11:00 PM
From: thomastan@satomas.com
Subject: AP655 5G Radio turn off

Hello,

I have 3 655 APs setup using instant and have encountered 2 times the 5G radio turned off by itself (LED solid orange) on 2 different APs.

I only got to know it when the users start complaining unable to connect to the wireless network (unable to see the SSID).

Logining into the GUI does not give me any notifications of the problem, it is only when I  physically check the AP that I notice the orange LED.

Restarting the AP solved the issue.

So anyone knows how do I check what caused the problem in the first place and why the GUI does not show that there is a problem?

And is there any way to enable notifications maybe by emails of this kind of issues?