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  • 1.  Apple devices not able to connect to SSID via MAC authentication

    Posted Aug 25, 2022 10:18 AM

    Hi, 
    We are not able to connect using iPhones / iPad (All apple devices) to SSID while using MAC authentication,

    MAC Authentication is getting denied state.
    Any articles or posts could help me solve or understand the reason.

    Thank you.



    ------------------------------
    Eyad Subeh
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  • 2.  RE: Apple devices not able to connect to SSID via MAC authentication
    Best Answer

    Posted Aug 29, 2022 09:08 AM
    Have you checked to see if "Private Wi-Fi Address" is enabled in the SSID settings on the iOS device? (Settings > Wi-Fi > SSID blue i button > Private Wi-Fi Address)

    If enabled it will generate a virtual MAC address to use. If it is not enabled, it will use the actual device wireless MAC. That can also be found under general settings (Settings > General > About > Wi-Fi Address)

    ------------------------------
    Dustin Burns

    Lead Mobility Engineer @Worldcom Exchange, Inc.

    ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
    If my post was useful accept solution and/or give kudos
    ------------------------------

    Original Message


  • 3.  RE: Apple devices not able to connect to SSID via MAC authentication

    Posted Aug 29, 2022 10:10 AM
    Thanks for your answer.

    actually it was devices issue, the iPhones/iPads were updated then all SSID settings were reset to default including the private Wi-Fi address.

    ------------------------------
    Eyad Subeh
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    Original Message


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