Cloud Managed Networks

I have recently noticed that about half of my APs are red and indicate that they are not online.  However, they are online and Central is correctly reporting their status everywhere except on all of the locations floor plan map.  Any idea what might be going on?

We have a mixture of 505 and 515 devices running Firmware 10.6.0.2_90095.  We also have two 7210 clustered controllers using the same firmware.

They shouldn't be showing red and offline if they are in fact reporting up everywhere else in Central. I suggest opening a TAC case.

Original Message:
Sent: Jul 11, 2024 07:36 AM
From: schrempa
Subject: APs appear down on the Floor Plan

I have recently noticed that about half of my APs are red and indicate that they are not online.  However, they are online and Central is correctly reporting their status everywhere except on all of the locations floor plan map.  Any idea what might be going on?

We have a mixture of 505 and 515 devices running Firmware 10.6.0.2_90095.  We also have two 7210 clustered controllers using the same firmware.