Cloud Managed Networks

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Forum to discuss all things related to HPE Aruba Networking Central and UXI Network Management, including deployment of managed networks, configuration, best practices, APIs, Cloud Guest, AIOps, Presence Analytics, and other included Applications
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APs appear down on the Floor Plan

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  • 1.  APs appear down on the Floor Plan

    Posted Jul 11, 2024 07:36 AM

    I have recently noticed that about half of my APs are red and indicate that they are not online.  However, they are online and Central is correctly reporting their status everywhere except on all of the locations floor plan map.  Any idea what might be going on?

    We have a mixture of 505 and 515 devices running Firmware 10.6.0.2_90095.  We also have two 7210 clustered controllers using the same firmware.



  • 2.  RE: APs appear down on the Floor Plan

    EMPLOYEE
    Posted Jul 11, 2024 03:03 PM

    They shouldn't be showing red and offline if they are in fact reporting up everywhere else in Central. I suggest opening a TAC case.


    Original Message