thanks for getting back.
case nr. was 5381394580.
in fairness, i have to say that i agreed to wait for the next release and to close the ticket since the proposed workaround would have involved manually fiddling about with OIDs.
Original Message:
Sent: Jun 10, 2024 12:40 PM
From: pbit
Subject: Aruba 2530/2930 - Problems with deployment task after update to IMC E0710P03
Hi,
sorry you had so much trouble. Could you please share the ticket number and I will check why you didn't get the hot patch for 710P03 which cleared this problem.
Unfortunately the developers forgot to put in the 710P04 readme the instruction to synchronize the devices after upgrade..
I have written a knowledgebase and it will be published soon. Here is a screenshot.
------------------------------
Kind Regards
Paola
Original Message:
Sent: Jun 10, 2024 07:25 AM
From: EBZ-IT
Subject: Aruba 2530/2930 - Problems with deployment task after update to IMC E0710P03
since TAC wasn't - sorry to say - of much help here, and E0710P04 didn't fix the problem of being unable to backup some (not all) devices, i fiddled around and could get iMC to backup all of our devices just like before.
i'll share my findings - hopefully this helps someone out there. here's what i did
- switched to plain text password view in system settings (no idea whether this was crucial)
- accessed the device page of a switch that wouldn't do a config backup
- Configure -> Modify SSH Settings
- without changing anything, i pressed the 'Test' button, waited for the 'Success' message and pressed 'OK' afterwards
did that for all the failed devices, et voilá... config backup works for all devices as expected.
Original Message:
Sent: Apr 15, 2024 12:31 PM
From: Markus Stranghöner
Subject: Aruba 2530/2930 - Problems with deployment task after update to IMC E0710P03
config backup is partly wasted after updating to E0710P03. too.
this is kinda annoying.
some devices backup just fine (didn't actually check for details), some devices don't.
2024-04-15 18:02:45.986 [INFO (2126)] [THREAD(10396)] [CComponentAdapter::getSupportAdapter()] ver info is ser:HPEAruba2930FSwitch vrp:N/A rel:N/A
2024-04-15 18:02:45.986 [WARNING (2001)] [THREAD(10396)] [CComponentAdapter::getSupportAdapter()] Fail to get dev version,devID=118
2024-04-15 18:02:45.986 [WARNING (43)] [THREAD(10396)] [CComponentAdapter::discoverDeviceAdapter()] fail to call getSupportAdapter(),devID=118
2024-04-15 18:02:45.986 [DEBUG (0)] [THREAD(10396)] strAdapterName is N/A
2024-04-15 18:02:45.986 [ERROR (43)] [THREAD(10396)] [CComponentAdapter::getDevAdapterName()] fail to call discoverDeviceAdapter()
2024-04-15 18:02:45.986 [ERROR (43)] [THREAD(10396)] [CComponentAdapter::isDevSupportServiceAction()] fail to call getDevAdapterName().DevID=118,ServiceName = ConfigBackup
a workaround would be nice.
Original Message:
Sent: Feb 19, 2024 04:12 AM
From: MelDiLu
Subject: Aruba 2530/2930 - Problems with deployment task after update to IMC E0710P03
Hello everyone,
Last week I updated my IMC to the latest version E0710P03 and then wanted to update the firmware of my Arubas 2530, 2930 and CX 6000 using a deployment task. This always worked before the IMC update, but now I get the following error on the 2530 and 2930:
Is there anyone else getting this error? Is it a bug in the new IMC version?
Thank you in advance and best regards