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Aruba AP635 disconnected from Central

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  • 1.  Aruba AP635 disconnected from Central

    Posted Mar 20, 2025 04:23 AM

    I randomly get APs disconnecting from Central which can be resolved by rebooting the AP. However I would like to avoid this if possible. Log shows:

    awc[7836]: [cloud] Failed to establish SSL connection: ret:-1, Error code is 1:EVP lib, error 0x14099006 in s3_clnt.c(3363), SSL_get_verify_result: 0

    sh ap debug cloud-server

    IAP mgmt mode              :athena-mgmt login
    cloud config recved        :TRUE
    state diff                 :disable
    Device Cert status         :SUCCESS
    Cert Verify                :enable
    Domain Name Verify         :enable
    CoP Mode Enabled           :FALSE
    Aruba Central server       :device-prod2.central.arubanetworks.com
    Aruba Central redirect from:device-prod2.central.arubanetworks.com
    Aruba Central Protocol     :HTTPS
    Aruba Central status       :Connecting
    Aruba Central fail reason  :SSL connect error
    Aruba Central fail times   :146



  • 2.  RE: Aruba AP635 disconnected from Central

    Posted Mar 20, 2025 04:25 AM

    Could it be that you have a firewall/web content filter in between that 'inspects' the HTTPS/SSL traffic?

    Make sure there is no decryption/inspection done on the traffic between the AP and Central.



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    Herman Robers
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    If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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