Cloud Managed Networks

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  • 1.  Aruba Central Cloud Guest splash page problems with Kindle & Nooks

    Posted Nov 16, 2021 12:47 PM
    We have several hospitality WiFi networks managed on Aruba Central.  It works well but we are hearing from staff about Kindle & Nook e-reader issues loading the Aruba Central Cloud Guest Terms of Service splash page.  Miscellaneous guests are reporting that they are not able to get the splash page to load via the device's ToS popup or manually via web browser.

    Does anyone have any experience or thoughts with these devices on Aruba Central Cloud Guest SSIDs.

    Thanks,





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    Jim Greco
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  • 2.  RE: Aruba Central Cloud Guest splash page problems with Kindle & Nooks
    Best Answer

    Posted Nov 17, 2021 04:06 AM
    I didn't, but just tested with my Kindle (think 4 years old... so maybe even older) and see briefly a certificate error on the first connect, which then goes away and never returns. I wouldn't be surprised if the browser in the Kindle is just not capable of connecting to a modern website or doesn't have the current root certificates.

    Please open a TAC Support case.

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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  • 3.  RE: Aruba Central Cloud Guest splash page problems with Kindle & Nooks

    Posted Nov 19, 2021 04:37 PM
    Thanks for checking.

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    Jim Greco
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