All, please reach out to your local Aruba SE and get your requirements filed in Aruba Innovation Zone. The more of these requirements become visible, and the better described these are, the more chance there is that these will end up in Central.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Jan 17, 2022 05:16 AM
From: Philipp Kozinski
Subject: Aruba Central Login, Multiple Users, Multiple Tenants, No MSP feature
Hi Jimmy, hi Dustin!
Unfortunatly this also is my conclusion regarding a usable SAML-SSO login for multiple tenant Mgmt-Access.
I looked into the SSO guide for ADFS and as far as I understood the individual CI-numbers have to be entered manually into the AD in order to grant access with SAML SSO.
Therefore everytime a new customer is created, the CI-number has to be added into the AD.
So there is no usable solution for this problem at this point?
Philipp
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Philipp Kozinski
Original Message:
Sent: Jan 13, 2022 01:35 PM
From: Jim Greco
Subject: Aruba Central Login, Multiple Users, Multiple Tenants, No MSP feature
Actually unless something has changed the MSP feature is not really useful anyway for your use case or for many MSPs either. The Aruba MSP mode is really a managed HARDWARE provider feature not a MSP feature because in MSP mode all devices and licensing are owned by the central MSP not the tenant. They have no facilities to manage devices and licenses not directly owned by the MSP itself. Everything must be licensed to you and you "lease" them to the tenants/clients. So unless your clients/tenants are ok with that I think you are stuck with manually delegating admin access to each team member's accounts for each location you want to manage.
Jim
Original Message:
Sent: 1/13/2022 9:31:00 AM
From: PhilippKozinski
Subject: Aruba Central Login, Multiple Users, Multiple Tenants, No MSP feature
Hello everyone!
Is there a way to manage multiple tenants with mutiple admin users, without using the MSP-feature itself?
So that every admin user can see all the customers within the "domain".
BR,
Philipp