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Assa Abloy ZigBee Network, IoT

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  • 1.  Assa Abloy ZigBee Network, IoT

    Posted Jul 26, 2023 03:24 AM

    Greetings,

    We're fairly new to the Aruba world. Our organization recently acquired Aruba 515 APs with Aruba 7205 controller for management. The IoT feature was the main reason we opted for Aruba as we needed a ZigBee network to manage our Assa Abloy locks. With a bit of reading, and trial and error, we managed to set up the controller and the APs. But now we have tried and failed to set up a ZigBee network. We have followed the few available guides online but no success so far. We have setup the ZigBee transport profile, ZigBee Service and ZigBee Radio. But the Assa Abloy locks are not sensing the ZigBee network.

    1. Is there anyone here who has experience setting up a ZigBee network over an Aruba AP for Assa Abloy lock or something similar? Would you be kind enough to point us in the right direction? 

    2. Is Mobility conductor required to enable the IoT (ZigBee, BLE) features of the APs?

    I will appreciate any help, or pointers.

    Thanks



  • 2.  RE: Assa Abloy ZigBee Network, IoT

    Posted Jul 27, 2023 03:50 AM

    Hi,

    Have you set "permit-joining on" in the zigbee service-profile?

    This should allow your locks to join the zigbee network. There is also a CLI command to enable the network join to be enabled temporarily, although I don't remember it off hand.

    Regards,

    Steven



    ------------------------------
    Steven Demets
    ------------------------------



  • 3.  RE: Assa Abloy ZigBee Network, IoT

    Posted Jul 27, 2023 04:51 AM

    Hi Steven,

    Yes, we have set permit-joining.




  • 4.  RE: Assa Abloy ZigBee Network, IoT

    Posted Jul 27, 2023 05:09 AM

    Can you post your configuration?



    ------------------------------
    Steven Demets
    ------------------------------



  • 5.  RE: Assa Abloy ZigBee Network, IoT

    Posted Jul 27, 2023 05:31 AM
    Edited by abdex Jul 27, 2023 05:33 AM
    (Aruba7205_63_74_EE) [mynode] #show iot radio-profile Assa
    
    
    IoT Radio Profile "ASSA"
    ------------------------
    Parameter           Value
    ---------           -----
    Radio Instance      internal
    Radio Mode          ble zigbee
    BLE Opmode          beaconing scanning
    BLE Console         on
    BLE Transmit Power  0
    Zigbee Opmode       coordinator
    Zigbee Channel      auto
    (Aruba7205_63_74_EE) [mynode] #show iot transportProfile Assa
    
    IoT Data Profile "ASSA"
    -----------------------
    Parameter                                    Value
    ---------                                    -----
    Server Type                                  Assa-Abloy
    Server URL                                   https://172.27.1.13/
    Access Token                                 N/A
    Client Id                                    N/A
    Username                                     sym
    Password                                     ********
    Reporting interval                           600
    Device Class Filter                          assa-abloy
    UUID Filter                                  N/A
    Movement Filter                              0
    Cell Size Filter                             0
    Vendor Filter                                N/A
    USB serial device type Filter                N/A
    Age Filter                                   0
    Authentication URL                           N/A
    Authentication Mode                          password
    UID Namespace Filter                         N/A
    URL Filter                                   N/A
    Access ID                                    Assa-Abloy
    Client Secret                                N/A
    Zigbee Socket Device Filter                  N/A
    RSSI Reporting Format                        average
    choose an environment type                   office
    Custom Fading Factor                         20
    Iot Proxy Server                             N/A
    Iot Proxy User                               N/A
    AP Group                                     ILRI Offices
    Send device counts only                      Disabled
    Enable bleData forwarding for known devices  Disabled
    Enable filtering for each frame received     Disabled
    RTLS Destination MAC Address                 N/A
    Data Filter                                  N/A
    Azure DPS Id Scope                           N/A
    Azure DPS Auth Type                          N/A
    Service UUID Filter                          N/A
    Company Identifier Filter                    N/A
    MAC OUI Filter                               N/A
    Local Name Filter                            N/A
    (Aruba7205_63_74_EE) [mynode] #show iot ser
    
    (Aruba7205_63_74_EE) [mynode] #show zigbee
    service-profile         Show a ZigBee Service Profile
    socket-device-profile   Show a Zigbee Socket Device Profile
    socket-inbound-profile  Show a Zigbee Socket Inbound Profile
    socket-outbound-profile Show a Zigbee Socket Outbound Profile
    
    (Aruba7205_63_74_EE) [mynode] #show zigbee service-profile
    ASSA
    <profile-name>          ZigBee service profile name
    |                       Output Modifiers
    <cr>
    
    (Aruba7205_63_74_EE) [mynode] #show zigbee service-profile ASSA
    
    ZigBee Service Profile "ASSA"
    -----------------------------
    Parameter                     Value
    ---------                     -----
    Radio Instance                all
    Zigbee Security               disable
    Zigbee Trust Center Link Key  N/A
    Zigbee Permit Joining         on
    PANID                         auto
    




  • 6.  RE: Assa Abloy ZigBee Network, IoT

    Posted Jul 27, 2023 05:41 AM

    Looks ok.

    Have you seen this this document? The interesting part starts at page 41.

    This helped me a lot while trying to get Zigbee to work. And I did get it to work, with Ikea buttons, not Assa Abloy locks.

    Steven



    ------------------------------
    Steven Demets
    ------------------------------



  • 7.  RE: Assa Abloy ZigBee Network, IoT

    Posted Jul 28, 2023 08:24 AM

    I see the server URL https://172.27.1.13/ in your configuration. Make sure that you have a trusted server certificate on that server 172.27.1.13, and the AP/controller has the root CA for that certificate trusted. Also, make sure that the IP is listed in the certificate, which is quite uncommon. Normally you would use the fqdn in the server URL. If the AP/controller cannot trust the server, the connection will not come up. You may try http:// (unsecure) if that works better.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 8.  RE: Assa Abloy ZigBee Network, IoT

    Posted Jul 28, 2023 08:30 AM

    Thanks Herman. 

    The controller and the assa abloy visionline server have established a handshake. What we're struggling with is our APs are not discovering the door locks (Zigbee clients).




  • 9.  RE: Assa Abloy ZigBee Network, IoT

    Posted Jul 28, 2023 09:14 AM

    Do you have the IoT Configuration Guide for Assa Abloy - Zigbee? I think it is only available through Assa Abloy and Aruba. Your local Aruba SE can grab it from Arubapedia for you.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 10.  RE: Assa Abloy ZigBee Network, IoT

    Posted Jul 31, 2023 06:16 AM

    Thanks, Herman.

    Finally figured out the issue. The firmware on the door lock was outdated, the Assa Abloy guy updated the firmware, and the locks were instantly discovered.




  • 11.  RE: Assa Abloy ZigBee Network, IoT

    Posted Jul 31, 2023 06:24 AM

    Updating the discussion in case anyone faces a similar issue

      1. Configure the IoT transport profile, configure the IoT radio and ZigBee services. 
      2. Make sure the transport profile, IoT radio and Zigbee service has been enabled and assigned to the right AP group.
      3. Run IoT discovery from cli using Zigbee-init-action permit joining 
      4. Make sure the Assa Abloy Zigbee cards have been updated to the latest firmware available.