Wireless Access

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  • 1.  Cannot access 7010 web GUI

    Posted Aug 23, 2024 02:22 PM

    Can ping the controller.  Can SSH to the controller.  APs are connected to the controller.  Users cannot auth to the SSID.  No traffic passing through. Cannot access the web GUI.  Saw this in another post, so upgraded the firmware from 8.10 to 8.12.  Still cannot open web GUI in Chrome, Edge or Firefox.  Message is always "refused to connect"

    Also, how download the config before resetting the device.



  • 2.  RE: Cannot access 7010 web GUI

    Posted Aug 25, 2024 07:13 AM

    The configuration can be copied with copy running-config. If you want to perform a factory reset, save the licenses first, use show license.

    copy running-config
    flash:                  Copy to the flash file system
    ftp:                    Ftp file system
    tftp:                   TFTP file system

    You can also use flash-backup, which also backs up licenses. Here is an example cli-snippet:

    Backup

    backup flash mycontroller.flashbackup
    copy flash: mycontroller.flashbackup.tar.gz scp: 1.2.3.4 ssh mycontroller.flashbackup.tar.gz

    Restore after factory reset

    copy scp: 1.2.3.4 ssh mycontroller.flashbackup.tar.gz flash: mycontroller.flashbackup.tar.gz
    restore flash mycontroller.flashbackup

    File name for backup is mycontroller.flashbackup, scp-server IP address is 1.2.3.4, scp user name is ssh.

    Did the behavior possibly occur after a software update? If there is not enough storage space in the flash during the update, files are omitted, including the WEB-GUI.
    Check the command show image version. If files are missing, it would be displayed in the output.



    ------------------------------
    Regards,

    Waldemar
    ACCX # 1377, ACEP, ACX - Network Security
    If you find my answer useful, consider giving kudos and/or mark as solution
    ------------------------------



  • 3.  RE: Cannot access 7010 web GUI
    Best Answer

    Posted Aug 28, 2024 04:26 PM

    Waldemar,  Thanks for your reply.

    Was able to hack the certificate obstruction and regain connection to the web GUI using steps found on another discussion platform.  Still able to connect using https.  Wonderment.  Still, appreciate your taking the time to lay out the process and cautions above.  Regards




  • 4.  RE: Cannot access 7010 web GUI

    Posted 22 days ago

    Hi Vacation, 

    I have the same problem, Aruba controllers reboots, is working well but Web GUI is not working. (httpd_wrap process is still initializing).
    Can you explain how you regain connection to the web GUI ? What discussion topic are you talking about ?

    Thakns for your help.




  • 5.  RE: Cannot access 7010 web GUI

    Posted 22 days ago

    Hi JackSLR I will try to find that reference and post it.




  • 6.  RE: Cannot access 7010 web GUI

    Posted 22 days ago

    Hello,

    Could you try with this command of this to get it back running:

     

    <prompt>#process restart /mswitch/bin/httpd_wrap

     

    To restart the web gui.

    Thanks



    ------------------------------
    Daniel Ruiz
    -----------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support.
    Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC.
    ------------------------------



  • 7.  RE: Cannot access 7010 web GUI

    Posted 21 days ago
    Edited by Vacation 21 days ago

    Hi JackSLR, Cannot locate the discussion that I borrowed from, but looking at the audit trail I used this command over an SSH connection to mm/mynode  "no switch-cert".  The reaction will vary depending on the certificates installed.  Let me know how this goes.  Will keep searching for the reference.




  • 8.  RE: Cannot access 7010 web GUI

    Posted 18 days ago

    Hi @Vacation & @Daniel Ruiz,

    Thanks for your help, I changed the switch-cert to default : conf term ; web-server profile ; switch-cert default

    and then, I restarted the process httpd : process restart httpd_wrap

    and the WebUI is now accessible !

    I changed the certificate to a new one and everything is fine now!

    Thank you again