that is the correct procedure to reset an IAP.
i suggest to take that particular IAP, factory default it in a different VLAN from where you have the IAP cluster and then login to it .
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If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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Original Message:
Sent: Dec 27, 2022 03:50 AM
From: Ratchapas Shatsa-Nga
Subject: Cannot access with default password on IAP-615
Hi All,
I tried to factory reset the access point in apboot mode and press the reset button to hard reset but no response.
TAC said the username is admin and the password is Capital Serial Number or admin/admin.
But on which AP is run on 8.x will be only Capital Serial Number.
TAC said only Aruba Central to reset.
Is it the correct way?
Regards,
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Ratchapas
https://www.facebook.com/Aruba-News-Update-1401095559960142
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