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Central - Overview \ Network Health map

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  • 1.  Central - Overview \ Network Health map

    Posted Jun 18, 2024 03:14 PM

    Hi all.  Doing a POC, i have one AP online (505-h) and it belongs to a site.  The site has an address populated, but it isn't showing up on the map.  At the bottom of the map it shows, "0 Plotted Site(s)"

    Is there any other config i need to add to make this device/site show up on the map?

    Thanks.



  • 2.  RE: Central - Overview \ Network Health map

    Posted Jun 18, 2024 05:09 PM

    Dave, we saw this with a site that the address wasn't enough so we added the GPS coordinates and then it worked.




  • 3.  RE: Central - Overview \ Network Health map

    Posted Jun 19, 2024 12:24 PM

    Thanks JD - it seems like the portal automatically added the GPS LAT/LONG, but still no go on the mapping.




  • 4.  RE: Central - Overview \ Network Health map

    Posted Jun 20, 2024 12:43 PM

    Is there anything peculiar about the address?




  • 5.  RE: Central - Overview \ Network Health map

    Posted Jun 20, 2024 12:54 PM

    No, it's just a strip mall in california.  i changed the site address to my house, same result...nothing on the map.  the fact that it shows "0 plotted sites" on the bottom of the map makes it seem like it's not even attempting.  Seems pretty straightforward - add a site, give the site an address, add an AP to that site.  tried to open a case but since i'm only doing a POC i couldn't open it.

    thanks




  • 6.  RE: Central - Overview \ Network Health map

    Posted Jun 20, 2024 01:12 PM

    Strange. I just added a new site to test, and it showed up on the map almost immediately.




  • 7.  RE: Central - Overview \ Network Health map

    Posted Jun 20, 2024 01:28 PM

    Yeah, aruba central isn't showing me the love.  i just removed the site, added another with address, put the ap in that site, and nothing.  but i noticed on the main overview screen, if i change the view from summary to list, i receive this error.  when i clear the error, no devices show up.




  • 8.  RE: Central - Overview \ Network Health map

    Posted Jun 20, 2024 01:41 PM

    I'm also on a different Central node server than you are. I just added the site. You don't have to add any devices to it for it to show on the map, though it can sometimes take a few minutes to refresh.