Wireless Access

 View Only
Expand all | Collapse all

Certificate error showing on AOS MC cluster members GUI

This thread has been viewed 10 times
  • 1.  Certificate error showing on AOS MC cluster members GUI

    Posted Sep 02, 2021 06:03 AM
    Hello,

    AOS 8.7.1.4
    MM and standby MM
    2 clusters (one as backup)

    We have started seeing this error in the Alerts tab of our cluster members:

    "Unknown Trusted Certificate. Please upload the certificate before configuring in the profile"

    It's on all the cluster members.

    When I look in the MC logs there are some of these which I thought might be related (but might be a red herring) (we are testing COP):

    ...
    Aug 26 12:57:06 aruba-central[11293]: Sending Register request for certificate named HPE_CA_cert
    Aug 29 05:56:51 aruba-central[11293]: Recvd name:HPE_CA_cert file:/tmp/certmgr/TrustedCA/HPE_CA_cert flag:0
    Aug 29 05:56:51 aruba-central[11293]: Sending Register request for certificate named HPE_CA_cert
    Aug 29 05:57:13 aruba-central[11293]: Recvd name:HPE_CA_cert file:/tmp/certmgr/TrustedCA/HPE_CA_cert flag:0
    Aug 29 05:57:13 aruba-central[11293]: Sending Register request for certificate named HPE_CA_cert
    Aug 29 05:57:34 aruba-central[11293]: Recvd name:HPE_CA_cert file:/tmp/certmgr/TrustedCA/HPE_CA_cert flag:0
    Aug 29 05:57:34 aruba-central[11293]: Sending Register request for certificate named HPE_CA_cert
    Aug 31 09:56:55 aruba-central[11293]: Recvd name:HPE_CA_cert file:/tmp/certmgr/TrustedCA/HPE_CA_cert flag:0
    Aug 31 09:56:55 aruba-central[11293]: Sending Register request for certificate named HPE_CA_cert
    Aug 31 09:57:16 aruba-central[11293]: Recvd name:HPE_CA_cert file:/tmp/certmgr/TrustedCA/HPE_CA_cert flag:0
    Aug 31 09:57:16 aruba-central[11293]: Sending Register request for certificate named HPE_CA_cert
    ...

    With a much earlier message:

    Jul 20 08:09:23 aruba-central[11293]: Failed to set Trusted CertPath from certmgr

    How can I get rid of the Alert please?

    Thank you,

    Guy

    ------------------------------
    Guy Goodrick
    ------------------------------


  • 2.  RE: Certificate error showing on AOS MC cluster members GUI

    Posted Sep 03, 2021 04:56 AM
    I would recommend to open a TAC case, or reach out to your local Aruba SE if you are running an evaluation.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------