The response a bit up by
@DB86 has screenshots of what you need to do and where in the hierarchy to do that.
If you still don't know what to do, please reach out to your Aruba partner, or Aruba support as it may be much faster and more effective to do this together with someone who has done this before.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Sep 01, 2022 12:52 AM
From: rashed basuleman
Subject: Certificate update for captive portal
Any one can help me to show hierarchy from where i can create admin account in the controller for creating guest users for accessing the internet.
Best Regards,
Rashed Basuleman
Original Message:
Sent: 8/31/2022 1:58:00 PM
From: DB86
Subject: RE: Certificate update for captive portal
Create guest-provisioning users here (From MM level in example below). You can change what level they can create guest accounts at with the Node dropdown :

When they log in they will get the guest account provisioning page:

Admins can get to this same screen by navigating to the following link:

------------------------------
Dustin Burns
Lead Mobility Engineer @Worldcom Exchange, Inc.
ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
Original Message:
Sent: Aug 31, 2022 01:43 PM
From: rashed basuleman
Subject: Certificate update for captive portal
8.6 version
Best Regards,
Rashed Basuleman
Senior Network Security Consultant
Qatar Project Group International LLC || PO 31714 || Doha || Qatar
Phone: +974 44412514 || Mobile: +974 55574956 || Fax: +974 44415279
E-mail:
rb@qpgiqatar.com || Website:
www.qpgiqatar.com
Original Message:
Sent: 8/31/2022 1:29:00 PM
From: DB86
Subject: RE: Certificate update for captive portal
Ohhhh. Sorry I was assuming you were talking about ClearPass. What version of OS are you running on the controllers?
------------------------------
Dustin Burns
Lead Mobility Engineer @Worldcom Exchange, Inc.
ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
Original Message:
Sent: Aug 31, 2022 11:37 AM
From: rashed basuleman
Subject: Certificate update for captive portal
Dear Dustin,
We don't have clear pass , we have controller in which we have configured the captive portal .
We just need to create admin accounts in that so that we can make the guest accounts to login into the captive portal
Best Regards,
Rashed Basuleman
Senior Network Security Consultant
Qatar Project Group International LLC || PO 31714 || Doha || Qatar
Phone: +974 44412514 || Mobile: +974 55574956 || Fax: +974 44415279
E-mail:
rb@qpgiqatar.com || Website:
www.qpgiqatar.com
Original Message:
Sent: 8/31/2022 11:01:00 AM
From: DB86
Subject: RE: Certificate update for captive portal
You would log into < ClearPass fqdn / IP >/guest to log into the guest module to manage guest devices/accounts. You can use the [Guest Operator Logins] service to authenticate your guest account creation users. You can also copy that service and disable the default service to make your own changes to the service. There are configuration changes you can make to allow access only to the portion of the guest module you want your users to see/administer. This is done through the operator profiles.
------------------------------
Dustin Burns
Lead Mobility Engineer @Worldcom Exchange, Inc.
ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
Original Message:
Sent: Aug 31, 2022 10:52 AM
From: rashed basuleman
Subject: Certificate update for captive portal
Dear Dustin,
I need both
creating accounts that can log into the guest module and configure guest accounts
know where to create the guest accounts?
Thanks in advance
Best Regards,
Rashed Basuleman
Senior Network Security Consultant
Qatar Project Group International LLC || PO 31714 || Doha || Qatar
Phone: +974 44412514 || Mobile: +974 55574956 || Fax: +974 44415279
E-mail:
rb@qpgiqatar.com || Website:
www.qpgiqatar.com
Original Message:
Sent: 8/31/2022 10:42:00 AM
From: DB86
Subject: RE: Certificate update for captive portal
Are you saying you need to create accounts that can log into the guest module and configure guest accounts? Or that youneed to know where to create the guest accounts?
------------------------------
Dustin Burns
Lead Mobility Engineer @Worldcom Exchange, Inc.
ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
Original Message:
Sent: Aug 31, 2022 10:27 AM
From: rashed basuleman
Subject: Certificate update for captive portal
Dear Dustin,
I need to create accounts in the captive portal for creating guest users .
Please support
Original Message:
Sent: 8/30/2022 6:32:00 AM
From: DB86
Subject: RE: Certificate update for captive portal
Config > System > More > General > Captive Portal Certificate.

------------------------------
Dustin Burns
Lead Mobility Engineer @Worldcom Exchange, Inc.
ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
Original Message:
Sent: Aug 30, 2022 05:44 AM
From: rashed basuleman
Subject: Certificate update for captive portal
Hi ,I need some help in updating the certificate of captive portal i have imported certificate in the configuration-- system-- certificate here i ahve imported the certificate but I don't know where to call this certificate in the captive portal so that the certificate should. Be updated pleas suggest thanks in advance--------