Hello!
I am facing some problem with Clarity and would like to ask you guys if you can help me.
First of all: is it the separated server for clarity needed? I ask because we always had one, that broke two days ago. I am seeing already some data on Clarity page in AirWave and would like to know it it is necessary yet.
Second: We have set up another Clarity from scratch and it does not connect to our AirWave Server. They are on the same network, so there is no firewall between them.
I have this message in clarity server, under /var/log/debug.log:
INFO - amsSyntheticClientBackendInit:=>Got Airwave parameter as wss://A.B.C.D:60001/clarity. Starting connection...
ERROR - amsSyntheticClientBackendInit:=>[Errno 110] Connection timed out
I can see via tcpdump on AirWave the packages incoming, but no responde from AirWave at all:
11:34:41.583857 ARP, Reply airwave.my.domain is-at 00:50:56:86:56:56 (oui Unknown), length 28
11:34:43.583938 IP 1.2.3.4.58360 > airwave.my.domain.60001: Flags [S], seq 1204534501, win 14600, options [mss 1460,sackOK,TS val 1354200 ecr 0,nop,wscale 7], length 0
11:34:51.584055 IP 1.2.3.4.58360 > airwave.my.domain.60001: Flags [S], seq 1204534501, win 14600, options [mss 1460,sackOK,TS val 1362200 ecr 0,nop,wscale 7], length 0
11:35:07.584372 IP 1.2.3.4.58360 > airwave.my.domain.60001: Flags [S], seq 1204534501, win 14600, options [mss 1460,sackOK,TS val 1378200 ecr 0,nop,wscale 7], length 0
11:35:12.584461 ARP, Request who-has airwave.my.domain tell 1.2.3.4, length 46
11:35:12.584478 ARP, Reply airwave.my.domain is-at 00:50:56:86:56:56 (oui Unknown), length 28
11:35:44.604168 IP 1.2.3.4.58361 > airwave.my.domain.60001: Flags [S], seq 2967563513, win 14600, options [mss 1460,sackOK,TS val 1415218 ecr 0,nop,wscale 7], length 0
11:35:45.604186 IP 1.2.3.4.58361 > airwave.my.domain.60001: Flags [S], seq 2967563513, win 14600, options [mss 1460,sackOK,TS val 1416219 ecr 0,nop,wscale 7], length 0
11:35:47.604117 IP 1.2.3.4.58361 > airwave.my.domain.60001: Flags [S], seq 2967563513, win 14600, options [mss 1460,sackOK,TS val 1418219 ecr 0,nop,wscale 7], length 0
Thankd in advance.