Hi, In my lab i wanted to test a clearpass upgrade from 6.8 to 6.9.
I installed the patch that i needed for upgrade:

So when i tried upgrading it from this page i get an error. Also, when i upload/import the tar file i get this error:

In the cluster upgrade screen there is also no file:
Latest ClearPass Upgrade image is not present. Download the image from Software Updates Portal.

So after some reading i found that i needed to copy/clear some dir's:
8. If you are upgrading on a reverted system (retrying an upgrade), you will need to replace the contents of certain directories first before triggering the new upgrade.
a. Copying the contents of the /var/avenda/platform/store/updates/backup/* directory to the /var/avenda/platform/store/updates/ directory.
b. Clearing the contents of the /var/avenda/tips/upgrade/db/* directory.
c. Restarting the cpass-admin-server on the publisher (for more information, see Service Commands).
Can someone point me in the right direction to do this? It looks like i have no rights to do this.