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Clearpass and Micros Fidelio Integration

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  • 1.  Clearpass and Micros Fidelio Integration

    Posted Oct 28, 2014 08:48 AM

    Hi All

     

    We have an issue with the syncing of Micros Fidelio Server database with Clearpass Guest.

    On Clearpass Guest, we have a Micros Fidelio transaction processor syncing the user database.

    But the problem is that the sync is either taking a very long time (more than 24hrs), or only some of the users are syncing.

     

    We have a production and a dev Clearpass guest systems syncing with the same Micros server.

    The production Clearpass has 4 users today and 18 users yesterday in the database.
    The Dev Clearpass has 11 users today and 41 users yesterday in the database.

     

    Why would we have a discrepancy?

     

    Is Clearpass pulling information, or is the Micros pushing information?

    Is this automated? If so, how often does the sync happen?

     

    Thanks
    Michael