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ClearPass fail to join Active Directory

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  • 1.  ClearPass fail to join Active Directory

    Posted Jul 21, 2020 02:06 AM

    Dear Expert 

    I have some problem with clearpass which fail to join AD. its show logging below;

    "Adding host to AD domain...
    INFO - Fetched REALM 'VEE-AD.COM' from domain FQDN
    'clearpass.vee-ad.com'
    INFO - Fetched the NETBIOS name 'VEE-AD0'
    INFO - Creating domain directories for 'VEE-AD0'
    INFO - Using Administrator as the CLEARPASS's username
    Enter Administrator's password:
    kinit succeeded but ads_sasl_spnego_gensec_bind(KRB5) failed for
    ldap/clearpass.vee-ad.com with user[Administrator] realm[VEE-AD.COM]: Unexpected information received
    Failed to join domain: failed to connect to AD: Unexpected
    information received
    INFO - Restoring smb configuration
    INFO - Deleting domain directories for 'VEE-AD0'
    ERROR - ClearPass-Lab failed to join the domain VEE-AD.COM with
    domain controller as clearpass.vee-ad.com
    Join domain failed"

     

    please help me to fix the problem

     

    Thanks

    V