Security

Dear Experts, 

One of the hospitality customer is using Opera as HMS. Its integrated successfully with clearpass and we can see the room numbers and guest in the show usage page. However how we can use this information for authentication? i cannot see the same info in the guest accounts? any idea how to do use this information for authenticating guests?

What is the use-case for guest portal?  Where exactly in ClearPass does Opera publish the attributes?  Into the guest database?

Dear Experts, 

One of the hospitality customer is using Opera as HMS. Its integrated successfully with clearpass and we can see the room numbers and guest in the show usage page. However how we can use this information for authentication? i cannot see the same info in the guest accounts? any idea how to do use this information for authenticating guests?

What is the use-case for guest portal?  Where exactly in ClearPass does Opera publish the attributes?  Into the guest database?

Dear Experts, 

One of the hospitality customer is using Opera as HMS. Its integrated successfully with clearpass and we can see the room numbers and guest in the show usage page. However how we can use this information for authentication? i cannot see the same info in the guest accounts? any idea how to do use this information for authenticating guests?

I think you need to ask Opera exactly how their integration is designed to work.

What is the use-case for guest portal?  Where exactly in ClearPass does Opera publish the attributes?  Into the guest database?

Dear Experts, 

One of the hospitality customer is using Opera as HMS. Its integrated successfully with clearpass and we can see the room numbers and guest in the show usage page. However how we can use this information for authentication? i cannot see the same info in the guest accounts? any idea how to do use this information for authenticating guests?

I think you need to ask Opera exactly how their integration is designed to work.

What is the use-case for guest portal?  Where exactly in ClearPass does Opera publish the attributes?  Into the guest database?

Dear Experts, 

One of the hospitality customer is using Opera as HMS. Its integrated successfully with clearpass and we can see the room numbers and guest in the show usage page. However how we can use this information for authentication? i cannot see the same info in the guest accounts? any idea how to do use this information for authenticating guests?

As guests check in and out of the hotel, Opera will push updates to ClearPass so that we always maintain a local copy of a guests check-in status in the hotel. If a guest logs on for internet access, we will update our local copy and also push that information back to the Opera PMS.

When you create the self-registration form with the Hotspot option checked, the fields created will be customized depending on which transaction processor was chosen. If you chose a credit card type processor, it will create a setup geared towards credit cards with fields for billing information. If you chose a PMS transaction process, it will include fields for room number. If you change the transaction processor on an existing guest registration, you will need to add/remove the credit card fields and room number/reservation_number fields.

I think you need to ask Opera exactly how their integration is designed to work.

What is the use-case for guest portal?  Where exactly in ClearPass does Opera publish the attributes?  Into the guest database?

Dear Experts, 

One of the hospitality customer is using Opera as HMS. Its integrated successfully with clearpass and we can see the room numbers and guest in the show usage page. However how we can use this information for authentication? i cannot see the same info in the guest accounts? any idea how to do use this information for authenticating guests?

As guests check in and out of the hotel, Opera will push updates to ClearPass so that we always maintain a local copy of a guests check-in status in the hotel. If a guest logs on for internet access, we will update our local copy and also push that information back to the Opera PMS.

When you create the self-registration form with the Hotspot option checked, the fields created will be customized depending on which transaction processor was chosen. If you chose a credit card type processor, it will create a setup geared towards credit cards with fields for billing information. If you chose a PMS transaction process, it will include fields for room number. If you change the transaction processor on an existing guest registration, you will need to add/remove the credit card fields and room number/reservation_number fields.

I think you need to ask Opera exactly how their integration is designed to work.

What is the use-case for guest portal?  Where exactly in ClearPass does Opera publish the attributes?  Into the guest database?

Dear Experts, 

One of the hospitality customer is using Opera as HMS. Its integrated successfully with clearpass and we can see the room numbers and guest in the show usage page. However how we can use this information for authentication? i cannot see the same info in the guest accounts? any idea how to do use this information for authenticating guests?