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Clearpass OnGuard Notifications

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  • 1.  Clearpass OnGuard Notifications

    Posted Nov 06, 2024 10:49 AM

    Hi there.  I'm currently about to roll out OnGuard agent to a test group in my building before hitting several thousand users with it.  When setting the rules I saw that I can include a grace period for users who breach a rule.  We decided to give users a couple of hours grace before the agent kicks them into the quarantine VLANs I've set up.  In testing I found that there appears to be no notification at all that you are about to be quarantined.  I was hoping for a pop-up warning the user that they had 2 hours before they would be quarantined, much like when rolling out updates.  The user would have no clue they were about to get cut off.  Is there a way to get a pop-up of some kind for a warning when using grace period?  Otherwise it's almost useless..



  • 2.  RE: Clearpass OnGuard Notifications

    Posted Nov 07, 2024 10:51 AM

    I haven't seen that option. What I understood the feature is designed for, is to allow for example endpoint security policies to be updated in the background, instead of dropping in a restricted role the moment something is out of date. If others reading this know something, please let it know. If you have contact with a local Aruba Sales team, or your Aruba partner, they may check this with the product managers.



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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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