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  • 1.  clearpass platform license

    Posted Aug 03, 2018 04:04 PM

    Hello, 

    If you buy an appliance just for clustering purpuse and that he will get the license from the publisher

    Where do you get the license of the clearpass platform for this?

     

     

    Cheers

    Carlos



  • 2.  RE: clearpass platform license

    Posted Aug 03, 2018 04:07 PM
    Platform licenses are for the box/VM. Application licenses are shared across the cluster (Access, Onboard, OnGuard).

    The license certificate should be in the box.


  • 3.  RE: clearpass platform license

    Posted Aug 03, 2018 04:13 PM

    when you mean the box, you mean the actual physical box where the appliance was??? or is it on some document inside the box?

     

    Cheers

    Carlos



  • 4.  RE: clearpass platform license

    Posted Aug 03, 2018 04:13 PM

    when i mean the physical box, i mean if its on a label

     

    Cheers

    Carlos



  • 5.  RE: clearpass platform license

    Posted Aug 03, 2018 04:16 PM
    It should be in an envelope inside.


  • 6.  RE: clearpass platform license

    Posted Aug 03, 2018 04:26 PM

    the client install the clearpass but he it seems there wasnt any envelop inside..

    It is possible to create a new one with the licensing team??

     

    Cheers

    Carlos



  • 7.  RE: clearpass platform license
    Best Answer

    Posted Aug 03, 2018 04:30 PM
    Open a TAC case or ping your Aruba account team.


  • 8.  RE: clearpass platform license

    Posted Aug 03, 2018 04:39 PM

    thank you for your fast response as always Tim!

     

    Cheers

    Carlos