Could it be that under Device Setup / Discover, you configured discovery scans? Those will do a credential scan with the default credentials and may be what you see.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Aug 04, 2022 04:12 PM
From: Peter Abene
Subject: ClearPass REJECT
You are right. I went under Communication and selected edit for "aruba" from default credentials list and I see that there is a telnet/SSH username "admin". What is the purpose of this account? How do I stop this from querying the Mobility Conductor?
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Peter
Original Message:
Sent: Aug 04, 2022 04:04 PM
From: Dustin Burns
Subject: ClearPass REJECT
Someone must have configured Airwave to query the Mobility Conductor with the account "admin". This can be found under the communication settings in airwave. This must be hitting a service that is not created to handle logins from airwave.
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Dustin Burns
Lead Mobility Engineer @Worldcom Exchange, Inc.
ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
Original Message:
Sent: Aug 04, 2022 03:53 PM
From: Peter Abene
Subject: ClearPass REJECT
The alert message is "user not found". But I'm trying to understand if/why Airwave is trying to access Mobility Master with an admin account. As mentioned, the End-Host is the Airwave server and the Access device is the Mobility master.
Original Message:
Sent: Aug 04, 2022 03:29 PM
From: Dustin Burns
Subject: ClearPass REJECT
Could you share more? Perhaps screenshots of the access tracker records?
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Dustin Burns
Lead Mobility Engineer @Worldcom Exchange, Inc.
ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022
If my post was useful accept solution and/or give kudos
Original Message:
Sent: Aug 04, 2022 03:26 PM
From: Peter Abene
Subject: ClearPass REJECT
I am seeing multiple REJECT messages in Asset Tracker. The end-host Id is the Airwave server IP address and the Access device is the Mobility Master. The username is admin. If Airwave trying to connect to Mobility Master using an admin account?