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Clearpass SSO for Policy Manager Login

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  • 1.  Clearpass SSO for Policy Manager Login

    Posted Apr 30, 2025 11:50 AM
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    We've setup several internal network products to use SSO and they all create a link on the login page to optionally login via SSO.  This is nice because it doesn't force you into SSO, which is helpful if Internet access is down or there's an issue with your IdP.  I'm in the process of configuring SSO for Clearpass and noticed that I'm forced to use SSO when going to the Clearpass app (guest, insight, etc), and there's no backup method to login, like we have with other network products we use.

    Is there a setting to check or failback to use traditional or local login if encountering SSO issues?  Including a screenshot of a mock example.



  • 2.  RE: Clearpass SSO for Policy Manager Login
    Best Answer

    Posted Apr 30, 2025 12:46 PM

    No, it's not configurable to have username and password as fallback. 

    The option is to log in to CLI and run the command:

    system sso-reset

    This command will remove the requirement to authenticate with SSO and ClearPass will revert to username and password. 

    Keep in mind to ha e the SSO configuration documented to be able to restore the configuration manually in an easy way.

    CLI doesn't support SSO, thus you are always able to log in with appadmin and if you have configured a Service for Policy Manager authentication you can also use Active Directory accounts. 



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    Best Regards
    Jonas Hammarbäck
    MVP Guru, ACEX, ACDX #1600, ACCX #1335, ACX-Network Security
    Aranya AB
    If you find my answer useful, consider giving kudos and/or mark as solution
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