Are your clients WPA3 capable? The logs mention SAE, which is the WPA3 Equivalent of WPA2-PSK. WPA3-SAE is not backward compatible with WPA2-PSK, and if you have not enabled transition mode (which in fact configures 2 different SSIDs, one for WPA2 the other for WPA3), clients not supporting SAE may not be able to connect.
I would for now try with WPA2 and see if that fixes the issue... and explore the options from there.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Aug 01, 2024 07:29 AM
From: Joe_Go
Subject: Client can't associate to WPA2/WPA3 ssid
I gave it a try today, but I'm still facing the same issue with any WPA2/WPA3 SSID
It connects straightforwardly with open SSIDs
Original Message:
Sent: Jul 31, 2024 03:37 PM
From: schmelzle
Subject: Client can't associate to WPA2/WPA3 ssid
What is max associations set to in the SSID profile? 64?
If yes, try increasing max associations from 64 to something like 128 or 256.
Original Message:
Sent: Jul 31, 2024 03:17 PM
From: Joe_Go
Subject: Client can't associate to WPA2/WPA3 ssid
8.10.0.13 , should be latest LSR version
Original Message:
Sent: Jul 31, 2024 09:45 AM
From: schmelzle
Subject: Client can't associate to WPA2/WPA3 ssid
Hi Joe,
What version of AOS are you running? This may be fixed by upgrading perhaps.
Original Message:
Sent: Jul 31, 2024 09:37 AM
From: Joe_Go
Subject: Client can't associate to WPA2/WPA3 ssid
Hi everyone,
I hope you're all doing well. I've encountered a strange issue after migrating my standalone controller to an MM hierarchy. Some devices can connect to open SSIDs but can't associate with WPA2/WPA3 SSIDs. The AP logs show "A constrained max client," even with only 2-3 clients connected to the AP. This issue affects all APs in my network, impacting devices like Samsung TVs and Nintendo Switches. I've attached a screenshot of the 802.11 management frame. Any help would be appreciated!
Thanks!