Cloud Managed Networks

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  • 1.  Config status - In sync but it's offiline

    Posted Oct 05, 2020 03:47 AM

    Hello People,

     

    I have recently configured a switch and show up in sync on aruba central. But it's displayed as offline.

     

    What could be the issue ?

     

    Thanks & Regards



  • 2.  RE: Config status - In sync but it's offiline

    Posted Oct 05, 2020 05:53 AM

    Could be numerous reasons as to why this is occurring. Does the switch still have an internet connection? Does it have a DNS server configured? What does the below output show? 

     

    show aruba-central

     
    What is the switch model and what is the software version?



  • 3.  RE: Config status - In sync but it's offiline

    Posted Oct 05, 2020 07:58 AM

    Yes switch does have internet connection. I have assigned the appropriate gateway & dns.

     

    See below output show aruba-central:

     

    Configuration and Status - Aruba Central

    Server URL : https://app1-ap.central.arubanetworks.com/ws
    Connected : Yes
    Mode : Managed
    Last Disconnect Time : Fri Oct 2 07:49:41 2020
    Server DNS Lookup : Success
    Proxy Server DNS Lookup : NA
    Error Reason : NA

     

    Model: HP 2530 PoE+

    Firmware: 16.10



  • 4.  RE: Config status - In sync but it's offiline

    Posted Oct 05, 2020 08:54 AM

    After some search on the community itself, I used below command and things worked out fine.

     

    Aruba-central support-mode enable

     

    Source:

    https://community.arubanetworks.com/t5/Cloud-Managed-Networks/Configure-2930F-via-console-on-Aruba-central/td-p/631680