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  • 1.  creating tickets on 6.1.3.10 version bug

    Posted Oct 10, 2013 08:58 PM

    Has anyone else notice that there is an issue when you creating a ticket in the wireless controller on the version 6.1.3.10?

    When you try to put the ending time of a ticket it wont let you?

    I have tried with IE,Chrome,Opera, and mozilla... and it justt work on mozilla!

     

    Here is where i mean... i need to open a support ticket with the tac to report it but ah well.. just telling you all.

    Yesterday i upgraded 2 controllers of 2 different custumers and both called me because of the same issue... i had to tell them to use firefox 24 while this  get fixed.

     

    Anywhere here is what i mean

     

    tciket.PNG

     

     

     

    Cheers

    Carlos



  • 2.  RE: creating tickets on 6.1.3.10 version bug

    Posted Dec 17, 2013 10:02 AM

    Hi Carlos,

     

    Hope this is taken care.

    This behaviour has been addressed in 6.1.3.11 which is to be released this week.

     

    Thanks



  • 3.  RE: creating tickets on 6.1.3.10 version bug
    Best Answer

    Posted Dec 17, 2013 01:29 PM

    I just upgraded those controllers to 6.2.x and that was the fix for me

     

    Cheers

    Carlos