Wired Intelligent Edge

 View Only
last person joined: 2 days ago 

Bring performance and reliability to your network with the HPE Aruba Networking Core, Aggregation, and Access layer switches. Discuss the latest features and functionality of your switching devices, and find ways to improve security across your network to bring together a mobile-first solution
Back to discussions
Expand all | Collapse all

DUR Role Parsing Failed

This thread has been viewed 16 times

  • 1.  DUR Role Parsing Failed

    Posted Jul 28, 2024 08:51 AM

    The environment is:

    R8Q70A 6200M 48G CL4 PoE 4SFP+ Sw  ML.10.13.1031

    CPPM 6.11.8.258602 with latest patches (20240430-radius-crash-fix-cphf-141 & 20240506-dur-enf-vlan-cphf-143)

    I am trying to push a basic DUR (simplified to only a VLAN assignment for now), but the switch is giving an error message:

    Name  : DUR2-3061-2
    Type  : clearpass
    Status: Failed, Role Parsing Failed

    If I debug portaccess all, i see the following:

    Parsing the XML for the cprole DUR2-3061-2 failed

    I have an older 6.10 CPPM cluster waiting to be decommissioned, and if I point the switch to that with a matching policy everything works as expected.

    Is there any type of known DUR issue with CPPM 6.11 and CX 10.13.1031?

    I already have a support case open in parallel to this.



  • 2.  RE: DUR Role Parsing Failed

    Posted Jul 30, 2024 05:37 AM

    I'm not aware of such issues. Let's see what TAC comes up with. Please keep us updated.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------

    Original Message


  • 3.  RE: DUR Role Parsing Failed

    Posted Aug 12, 2024 08:35 AM

    Hi,

    I vaguely remembered that some xml parsing issue was presented in ACSX course and after checking the course material it indeed was: "When the XML result does not contain the correct commands, the "parsing xml failed" message will be shown". In the given example issue was caused by wrong credentials:



    ------------------------------
    Roy Lillqvist | ACSX #1421 | CCIE(RS) #38597
    ------------------------------

    Original Message


  • 4.  RE: DUR Role Parsing Failed

    Posted Aug 12, 2024 08:41 AM

    I fixed the issue, and believe it was likely mismatched credentials.

    Those commands would have been awesome at the time to confirm it was the credentials.      I'll bookmark them for sure.


    Original Message