Cloud Managed Networks

I integrated his new AP into Central for a customer.
Now I wanted to set up the email notification.
I have under "Global" at Alert&Events via "Config" at ALERT SEVERITIES & NOTIFICATIONS
"Access Point" the item: AP Disconnected selected, entered the group and also the site,
Notification Options on: Email.
Default recipes set up and also my email address under other recipes.
But I don't get any mail that there is an AP down.


In addition, I have the item under ALERT SEVERITIES & NOTIFICATIONS under "Site":
Set up Aggregated Device Disconnections.

But that doesn't work either. I don't get an email.

Where am I making a mistake?

Thomas

I see under: Global:
Events:

Alerts:

When i look under the specific Group:
Events:

Alerts:
there is no Entry.

Since the Alert configuration happens under the group and nothing appears under Alerts, the question is why nothing is displayed there.
And if nothing is entered under Alerts in the group, then the email notification cannot work either

Thomas
Original Message:
Sent: Jul 29, 2022 02:08 AM
From: Thomas Rebenstorf
Subject: Email Notification for AP down in Central doesn't work

I integrated his new AP into Central for a customer.
Now I wanted to set up the email notification.
I have under "Global" at Alert&Events via "Config" at ALERT SEVERITIES & NOTIFICATIONS
"Access Point" the item: AP Disconnected selected, entered the group and also the site,
Notification Options on: Email.
Default recipes set up and also my email address under other recipes.
But I don't get any mail that there is an AP down.


In addition, I have the item under ALERT SEVERITIES & NOTIFICATIONS under "Site":
Set up Aggregated Device Disconnections.

But that doesn't work either. I don't get an email.

Where am I making a mistake?

Thomas

I have found my mistake. If you set the alerts under group and site, it doesn't work. If you only set up the alerts under Site, the email notification works at AP Down.

Thomas
Original Message:
Sent: Jul 29, 2022 03:13 AM
From: Thomas Rebenstorf
Subject: Email Notification for AP down in Central doesn't work

I see under: Global:
Events:

Alerts:

When i look under the specific Group:
Events:

Alerts:
there is no Entry.

Since the Alert configuration happens under the group and nothing appears under Alerts, the question is why nothing is displayed there.
And if nothing is entered under Alerts in the group, then the email notification cannot work either

Thomas
Original Message:
Sent: Jul 29, 2022 02:08 AM
From: Thomas Rebenstorf
Subject: Email Notification for AP down in Central doesn't work

I integrated his new AP into Central for a customer.
Now I wanted to set up the email notification.
I have under "Global" at Alert&Events via "Config" at ALERT SEVERITIES & NOTIFICATIONS
"Access Point" the item: AP Disconnected selected, entered the group and also the site,
Notification Options on: Email.
Default recipes set up and also my email address under other recipes.
But I don't get any mail that there is an AP down.


In addition, I have the item under ALERT SEVERITIES & NOTIFICATIONS under "Site":
Set up Aggregated Device Disconnections.

But that doesn't work either. I don't get an email.

Where am I making a mistake?

Thomas

Thanks for sharing the info.

------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
------------------------------

Original Message:
Sent: Jul 29, 2022 04:45 AM
From: Thomas Rebenstorf
Subject: Email Notification for AP down in Central doesn't work

I have found my mistake. If you set the alerts under group and site, it doesn't work. If you only set up the alerts under Site, the email notification works at AP Down.

Thomas
Original Message:
Sent: Jul 29, 2022 03:13 AM
From: Thomas Rebenstorf
Subject: Email Notification for AP down in Central doesn't work

I see under: Global:
Events:

Alerts:

When i look under the specific Group:
Events:

Alerts:
there is no Entry.

Since the Alert configuration happens under the group and nothing appears under Alerts, the question is why nothing is displayed there.
And if nothing is entered under Alerts in the group, then the email notification cannot work either

Thomas
Original Message:
Sent: Jul 29, 2022 02:08 AM
From: Thomas Rebenstorf
Subject: Email Notification for AP down in Central doesn't work

I integrated his new AP into Central for a customer.
Now I wanted to set up the email notification.
I have under "Global" at Alert&Events via "Config" at ALERT SEVERITIES & NOTIFICATIONS
"Access Point" the item: AP Disconnected selected, entered the group and also the site,
Notification Options on: Email.
Default recipes set up and also my email address under other recipes.
But I don't get any mail that there is an AP down.


In addition, I have the item under ALERT SEVERITIES & NOTIFICATIONS under "Site":
Set up Aggregated Device Disconnections.

But that doesn't work either. I don't get an email.

Where am I making a mistake?

Thomas