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Email sponsor after manually creating multiple guest accounts

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  • 1.  Email sponsor after manually creating multiple guest accounts

    Posted Sep 23, 2024 02:48 PM

    For some of our admins that need to create multiple guest accounts they have been leveraging the "Create Multiple" under guest. The problem they are having is that if they click off of the screen receipt after generating the accounts, they lose the account name and password.  I know there is the option to print receipt at the bottom and what not, but those are manual processes and they could forget.  Is there a way that when using this multiple guest creation to just email the sponsor's with the account name and password? 

    I know that under the customized email receipt there is the options of "Copies to:" and you can put in the _admin in there, but that seems to be just for our self registration pages that generate a receipt like that, but is there a way to do it with the manual creation? 



  • 2.  RE: Email sponsor after manually creating multiple guest accounts

    Posted Sep 27, 2024 11:53 AM

    I've made progress but still stuck and not sure what to do. 

    I verified in the SMTP services that these are the fields needed for sending and are default. 

    I added the auto_send_smtp field to the create_user form and it sends the receipt to the "email" field, which is the email address of the guest user when the form is completed by the admin. I've tested this and it works. 

    When i do the same thing on the create_multi form, I'm not getting the same result. 

    These have been added to the create_multi form with their default values as that is how its setup for create_user, but i'm not getting an email. 

    When i look at the Audit Viewer, i see the account being created and it should send the email but its not

    When i do the same test with create_user with the same fields it works. In this test i do get the email