I would first try to logout/login again, clear your browser cookies, try in an 'incogito window' of your browser, or try another browser.
If rebooting is easy for your, you can try that; otherwise I would check the logs on the controller and see if there are indications of what may be causing this. Your HPE Aruba partner or TAC may be instrumental in that.
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Herman Robers
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If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Mar 07, 2025 08:03 AM
From: ayadi
Subject: "Error retrieving information" error Message
Hello all,
Trying to access to the mobility controller ( Around 50 AP is already connected with around 100 users), below error message is found: "Error retrieving information, Please try again later."
The wireless controller is Aruba 7030 version 8.10.6
I did not reboot the wireless controller yet, could it resolve the issue?
Regards,
Firas