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  • 1.  Failed to Backup or Restor IMC's databases

    Posted Jul 18, 2019 04:14 AM

    Hello,

    Cause of a migration of my software and services on another server, i had to reinstall IMC.

    So i backuped databases of the old version in order to do a restore on the new installation.

    The backup is OK but i can't restore the new one :

    restore.PNG

     

    There are the logs about this : 

    Spoiler

    2019-07-18 10:08:04 [DEBUG] [My_Accept_Handler::handle_input] Connection established 127.0.0.1
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode length: 24
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode : zAkLvgKeyuJAftyoU4fh8Q==
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive command code: 10000
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Succeed to create SendBakConfigFileReq thread
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 32
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 32
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 32
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 32
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 32
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 32
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 32
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 32
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 32
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CConfigT::decodePasswordInConf] After debase64 length: 16
    2019-07-18 10:08:04 [INFO] [SendBakConfigFileReq] Reload config from file: C:\Program Files\iMC\dbman\bin\..\etc\dbman.conf
    2019-07-18 10:08:04 [INFO] [Client::connect_to_server] Starting connect to 127.0.0.1: 2810
    2019-07-18 10:08:04 [INFO] [Client::connect_to_server] Established connection to 127.0.0.1: 2810
    2019-07-18 10:08:04 [DEBUG] [My_Accept_Handler::handle_input] Connection established 127.0.0.1
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode length: 24
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode : FIYRVcy5FLXIIxVwEyHJJg==
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive command code: 10020
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Success to create directory: C:\dbmanbak
    2019-07-18 10:08:04 [INFO] [Client::connect_to_server] Starting connect to 127.0.0.1: 2810
    2019-07-18 10:08:04 [INFO] [Client::connect_to_server] Established connection to 127.0.0.1: 2810
    2019-07-18 10:08:04 [DEBUG] [My_Accept_Handler::handle_input] Connection established 127.0.0.1
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode length: 24
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode : FIYRVcy5FLXIIxVwEyHJJg==
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive command code: 10020
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Success to create directory: C:\Temp\HPE IMC\BackUp\New
    2019-07-18 10:08:04 [INFO] [Client::connect_to_server] Starting connect to 127.0.0.1: 2810
    2019-07-18 10:08:04 [INFO] [Client::connect_to_server] Established connection to 127.0.0.1: 2810
    2019-07-18 10:08:04 [DEBUG] [My_Accept_Handler::handle_input] Connection established 127.0.0.1
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode length: 24
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode : FIYRVcy5FLXIIxVwEyHJJg==
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive command code: 10020
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Success to create directory: C:\dbmanbak
    2019-07-18 10:08:04 [INFO] [Client::connect_to_server] Starting connect to 127.0.0.1: 2810
    2019-07-18 10:08:04 [INFO] [Client::connect_to_server] Established connection to 127.0.0.1: 2810
    2019-07-18 10:08:04 [DEBUG] [My_Accept_Handler::handle_input] Connection established 127.0.0.1
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode length: 24
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode : FIYRVcy5FLXIIxVwEyHJJg==
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] After debase64 length: 16
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive command code: 10020
    2019-07-18 10:08:04 [DEBUG] [CDataConnStreamQueueT::deal_msg] Success to create directory: C:\Temp\HPE IMC\BackUp\New
    2019-07-18 10:08:28 [DEBUG] [My_Accept_Handler::handle_input] Connection established 127.0.0.1
    2019-07-18 10:08:28 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode length: 24
    2019-07-18 10:08:28 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive encode : tIqZNUJINsrFAjqeoYB5hQ==
    2019-07-18 10:08:28 [DEBUG] [CDataConnStreamQueueT::deal_msg] After debase64 length: 16
    2019-07-18 10:08:28 [DEBUG] [CDataConnStreamQueueT::deal_msg] Receive command code: 10003
    2019-07-18 10:08:28 [DEBUG] [CDataConnStreamQueueT::deal_msg] Succeed to create ManualRestoreBase thread
    2019-07-18 10:08:28 [INFO] [ManualRestoreBase] All server echo ok
    2019-07-18 10:08:28 [DEBUG] [ManualRestoreBase] Manual restore type: 0
    2019-07-18 10:08:28 [DEBUG] [ManualRestoreBase] IfRestart imc 1
    2019-07-18 10:08:28 [INFO] [ManualRestoreBase] Restore file list: C:\Temp\HPE IMC\BackUp\New\127.0.0.1@aclm_db_imc_aclm_db_20190712_130509_full.db
    2019-07-18 10:08:28 [INFO] [ManualRestoreBase] FileDir: C:\Temp\HPE IMC\BackUp\New; StrfileName: 127.0.0.1@aclm_db_imc_aclm_db_20190712_130509_full.db; FileLen: 1860096
    2019-07-18 10:08:28 [ERROR] [checkDBFiles] Restore all database failed: Components is not match
    2019-07-18 10:08:28 [ERROR] [checkDBFiles] Database: 127.0.0.1@aclm_db. Components: iMC-ACLM=7.3.E0605
    2019-07-18 10:08:28 [ERROR] [checkDBFiles] DbFileConf: 127.0.0.1@aclm_db_imc_aclm_db_20190712_130509_full.db. Components: iMC-ACLM=7.3.E0703
    2019-07-18 10:08:28 [INFO] [sendTrapAlert] Send trap success

    2019-07-18 10:08:28 [ERROR] [ManualRestoreBase] Fail to check DB file.
    2019-07-18 10:08:28 [ERROR] [response_err_code] errCode = -1

    After this i wanted to backup the new install to see if i can but i can't backup too.

    Maybe is it a problem of connexion with the databases ? Any ideas ?



  • 2.  RE: Failed to Backup or Restor IMC's databases

    Posted Jul 18, 2019 08:42 AM

    Hello,

    Restoring a DB from E0605 to E0703 will definitely break the IMC installation, and your DB Backup and the system to be restored must match in terms of components deployed, and their exact version (eg. E0703).

    2019-07-18 10:08:28 [ERROR] [checkDBFiles] Restore all database failed: Components is not match
    2019-07-18 10:08:28 [ERROR] [checkDBFiles] Database: 127.0.0.1@aclm_db. Components: iMC-ACLM=7.3.E0605
    2019-07-18 10:08:28 [ERROR] [checkDBFiles] DbFileConf: 127.0.0.1@aclm_db_imc_aclm_db_20190712_130509_full.db. Components: iMC-ACLM=7.3.E0703

    There we can see the version of Database: and Components: (installed).

    To get this working, install E0605 on your new system instead, with the same components/modules as your old system, and then restore the DB. Keep in mind the file numbers in the backup will also need to be changed before it works.

    See IMC Windows Migration Guide, "Restore the Database" section:

    https://support.hpe.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-a00075552en_us&withFrame

    E0605 is available here:

    https://h10145.www1.hpe.com/downloads/SoftwareReleases.aspx?ProductNumber=JG747AAE (link for standard edition)



  • 3.  RE: Failed to Backup or Restor IMC's databases

    Posted Jul 22, 2019 10:23 AM

    Hello,

    Okay i'll try this option but can i upgrade my version to E703 after the migration ?



  • 4.  RE: Failed to Backup or Restor IMC's databases

    Posted Jul 22, 2019 02:56 PM

    Hello,

    Sure thing, E0605 can be upgraded directly to E0703.



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