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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Guest Customize Self-Registration email to sponsor

This thread has been viewed 11 times
  • 1.  Guest Customize Self-Registration email to sponsor

    Posted 14 days ago

    Hi Community,

    I have a ClearPass Captive Portal Guest with Sponsor Approval setup working fine. The sponsor gets an email to reject or approve every time a visitor connect to the guest WiFi network. I have customized this email to the sponsor, but the only thing I cannot customized is the "From" field (sender email). The sponsors get the email from "clearpass". This is the type of email my sponsor gets:

    Is the sender email field (from) customizable? I have searched for many templates and through all the guest tree but I didn't find the option. Any idea?


  • 2.  RE: Guest Customize Self-Registration email to sponsor
    Best Answer

    Posted 14 days ago

    You can set/change the default e-mail from address in the configuration for the outgoing SMTP server, which is in Policy Manager under Administration » External Servers » Messaging Setup.

    Herman Robers
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.