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Help - Sonos with Aruba

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  • 1.  Help - Sonos with Aruba

    Posted Jun 20, 2017 01:51 AM

    Hi all,

    I am having some serious difficulty configuring 4 x Play 3 Speakers and 1 x Play 1 speaker on an Aruba Wireless Network.

    I have done some reading and completed the following:

     - Disabled all Broadcast Filtering
     - Enabled Bonjour, DLNA, & AirGroup Across Multiple VLAN's
     - Enabled the AirGroup Services Including AirPlay & DLNA Media
     - Created an AirGroup Service named "Sonos DLNA", entered in the following and enabled it:
      id "urn:schemas-upnp-org:service:GroupRenderingControl:1"
      id "urn:schemas-sonos-com:service:Queue:1"
      id "urn:schemas-upnp-org:service:AVTransport:1"
      id "urn:schemas-upnp-org:service:RenderingControl:1"
      id "urn:schemas-tencent-com:service:QPlay:1"
      id "urn:schemas-upnp-org:service:GroupManagement:1"
      id "urn:schemas-upnp-org:service:ZoneGroupTopology:1"
      id "urn:schemas-upnp-org:service:DeviceProperties:1"
      id "urn:schemas-upnp-org:service:MusicServices:1"
      id "urn:schemas-upnp-org:service:AlarmClock:1"
      id "urn:schemas-upnp-org:device:ZonePlayer:1"
      id "urn:schemas-upnp-org:service:SystemProperties:1"
      id "urn:schemas-upnp-org:service:ContentDirectory:1"
      id "urn:schemas-upnp-org:service:ConnectionManager:1"
     - I have re-booted all the AP's including the controller

     

    After completing all the necessary steps I could find online I can successfully setup 1 x speaker however when I attempt to add an additional speaker the process halts when you need to press the play/pause and + button as the "Next" button is greyed out and I cannot go any further.

     

    I have factory reset all the speakers several times and created new Sonos Controllers with different speakers and it always halts at the same place.

     

    Please help as I am pulling my hair out.

     

    I have also posted this on the Sonos forum.

    Thanks,
    James.



  • 2.  RE: Help - Sonos with Aruba
    Best Answer

    Posted Jun 20, 2017 04:34 AM

    I would check to see if there are any blocked queries or blocked service id's when it is happening:

     

    show airgroup blocked-service-id

    show airgroup blocked-queries

     

    That would indicate that adding a devices requires a new service ID to be added to the string...



  • 3.  RE: Help - Sonos with Aruba
    Best Answer

    Posted Jun 27, 2017 04:10 AM

    Thanks Joseph,

     

    Ended up allowing all that looked even remotely related to SONOS and got it working.

     

    Thanks again,

    James.



  • 4.  RE: Help - Sonos with Aruba
    Best Answer

    Posted Jun 27, 2017 06:40 AM

    @jtraz82,

     

    Do you mind publishing the full list that you have?  It seems that Sonos has added a few over the years.

     

    Thanks in advance.



  • 5.  RE: Help - Sonos with Aruba

    Posted Jun 28, 2017 01:51 AM

    Hi Colin,

     

    Looks like I spoke too soon.

     

    I ended up adding in the following ServiceID's into the new AirGroup:

     

     id "urn:schemas-upnp-org:service:GroupRenderingControl:1"
      id "urn:schemas-sonos-com:service:Queue:1"
      id "urn:schemas-upnp-org:service:AVTransport:1"
      id "urn:schemas-upnp-org:service:RenderingControl:1"
      id "urn:schemas-tencent-com:service:QPlay:1"
      id "urn:schemas-upnp-org:service:GroupManagement:1"
      id "urn:schemas-upnp-org:service:ZoneGroupTopology:1"
      id "urn:schemas-upnp-org:service:DeviceProperties:1"
      id "urn:schemas-upnp-org:service:MusicServices:1"
      id "urn:schemas-upnp-org:service:AlarmClock:1"
      id "urn:schemas-upnp-org:device:ZonePlayer:1"
      id "urn:schemas-upnp-org:service:SystemProperties:1"
      id "urn:schemas-upnp-org:service:ContentDirectory:1"
      id "urn:schemas-upnp-org:service:ConnectionManager:1"

    (NEW) id "urn:smartspeaker-audio:service:SpeakerGroup:1

     

    Out of desperation I also added in the following:

    urn:schemas-wifialliance-org:device:WFADevice:1

    urn:schemas-wifialliance-org:service:WFAWLANConfig:1

    urn:schemas-upnp-org:device:InternetGatewayDevice:1

    urn:schemas-upnp-org:service:WANIPConnection:1

    urn:schemas-upnp-org:service:WANPPPConnection:1

     

    In the end I was able to add in the Extra Sonos Speakers but only by having them connected to the same WAP as the first Sonos Speaker I setup.

     

    Once they were all installed and setup in the app I re-positioned the 5 x speakers around the site.

     

    Once I had all 5 of the speakers connected I conducted some testing and found that depening on which AP I was connected to changed the amount of speakers I could see in the Sonos Application.

    At one end of the site I could see 4 of 5 speakers and at another end of the site I could only see 1 etc.

     

    Is there a setting in the Aruba controller that could have something to do with this?

    I currently have Broadcast filtering, Multicast transmission optimization and Dynamic multicast optimization ALL disabled.

     

    Any help would be greatly appreciated.



  • 6.  RE: Help - Sonos with Aruba

    Posted Aug 28, 2017 10:37 PM
    We are also trying to get Sonos speakers to work. Were you able to resolve this issue? I'm not sure if this was resolved as the thread was a few years old, but it did look like the Sonos speakers don't do well with roaming either.

    Is anyone able to get them to work reliably?


  • 7.  RE: Help - Sonos with Aruba

    Posted Aug 28, 2017 11:31 PM

    Try this:

     

    config t
    airgroupservice "Sonos"
      id "urn:schemas-upnp-org:service:GroupRenderingControl:1"
      id "urn:schemas-sonos-com:service:Queue:1"
      id "urn:schemas-upnp-org:service:AVTransport:1"
      id "urn:schemas-upnp-org:service:RenderingControl:1"
      id "urn:schemas-tencent-com:service:QPlay:1"
      id "urn:schemas-upnp-org:service:GroupManagement:1"
      id "urn:schemas-upnp-org:service:ZoneGroupTopology:1"
      id "urn:schemas-upnp-org:service:DeviceProperties:1"
      id "urn:schemas-upnp-org:service:MusicServices:1"
      id "urn:schemas-upnp-org:service:AlarmClock:1"
      id "urn:schemas-upnp-org:device:ZonePlayer:1"
      id "urn:schemas-upnp-org:service:SystemProperties:1"
      id "urn:schemas-upnp-org:service:ContentDirectory:1"
      id "urn:schemas-upnp-org:service:ConnectionManager:1"
      id "urn:smartspeaker-audio:service:SpeakerGroup:1"
      id "urn:schemas-upnp-org:device:MediaServer:1"
      id "urn:schemas-upnp-org:device:MediaRenderer:1"
      id "urn:schemas-upnp-org:service:AudioIn:1"
      id "urn:schemas-upnp-org:device:EmbeddedNetDevice:1"
      id "urn:schemas-upnp-org:service:EmbeddedNetDeviceControl:1"
      id "urn:schemas-upnp-org:service:HTControl:1"


  • 8.  RE: Help - Sonos with Aruba

    Posted Oct 21, 2020 05:40 AM

    The last post above solved the issue for me as well even though this topic is somewhat old now.

    1. I allowed the Sonos related services mentioned in the last post above by creating a new Sonos AirGroup Service and adding all the mentioned items to it, and enabling the new AirGroup Service.
    2. Also enabled the setting "Enable Guest Bonjour multicast", not sure if this was required but possibly it helped as well.
    3. And also enabled the Airplay and DLNA Media AirGroup services as described further above.
    4. Then I rebooted all the access points and after that all my missing Sonos speakers started showing up in the Sonos app and I was able to configure them. For one of them I still had to do a factory reset of the speaker but then that one worked fine as well.
    5. Finally, I also ended up reducing the max power setting for all the access points. This was a different problem due to a speaker that was exactly in between two access points. Reducing the max power setting is suggested here https://community.arubanetworks.com/t5/Location-Services/Is-it-possible-to-force-a-client-to-stick-to-a-particular-AP/td-p/223053 and I ended up changing the setting to maximum 21. Before I made the change all access points were showing 23 power.


  • 9.  RE: Help - Sonos with Aruba

    Posted Jun 23, 2023 03:17 AM

     With the current Central version (2.5.6) you will only need to enable the "dlnamedia" service in Airgroup and add a service with the entry "urn:schemas-sonos-com:service:Queue:1". The other urn's mentioned in the thread are already defined in dlnamedia.




  • 10.  RE: Help - Sonos with Aruba

    Posted Aug 28, 2017 10:37 PM
    We are also trying to get Sonos speakers to work. Were you able to resolve this issue? I'm not sure if this was resolved as the thread was a few years old, but it did look like the Sonos speakers don't do well with roaming either.

    Is anyone able to get them to work reliably?