Wireless Access

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Have you opened a case with TAC?

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

I can just say that we are running on 8.12.0.3 for two weeks now, and are facing no issues like you describe.

We are using 515 and 635 APs.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

We are experiencing the same issue. We upgraded  from 8.10.0.12 to 8.10.0.14 because of a CVE. We have clients getting pingdrops to their gateway and skype audio / video freezes. 

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

just note that 8.10.0.15 is now available. check the release notes.

We are experiencing the same issue. We upgraded  from 8.10.0.12 to 8.10.0.14 because of a CVE. We have clients getting pingdrops to their gateway and skype audio / video freezes. 

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Thanks Ariyab, Will do that and also upgrade the lab environment. 

Thanks for the notification! Most appriciated.

just note that 8.10.0.15 is now available. check the release notes.

We are experiencing the same issue. We upgraded  from 8.10.0.12 to 8.10.0.14 because of a CVE. We have clients getting pingdrops to their gateway and skype audio / video freezes. 

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Hi Dennis,

We have been experiencing the same issue on our 515's ever since upgrading from 8.10.0.12 to 8.10.0.13. It was noticeable in Zoom/Teams meetings, SSH connections and RDP sessions. I was running some pings and could see latency go through the roof for short periods of time. Its enough for the user to notice a pause in Zoom/Teams meeting.

I tried upgrading to 8.10.0.14 but it didn't resolve it. I also had a TAC case open about it but didn't have a great experience with them. So I downgraded to 8.10.0.12 last night and it is looking stable again. 

Does anyone know if 8.10.0.15 resolves this? I had a quick look at the release notes but not sure which bug ID addresses this issue. 

Thanks,
James

Thanks Ariyab, Will do that and also upgrade the lab environment. 

Thanks for the notification! Most appriciated.

just note that 8.10.0.15 is now available. check the release notes.

We are experiencing the same issue. We upgraded  from 8.10.0.12 to 8.10.0.14 because of a CVE. We have clients getting pingdrops to their gateway and skype audio / video freezes. 

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

8.10.0.15 did not solve the issue in our case. 

Hi Dennis,

We have been experiencing the same issue on our 515's ever since upgrading from 8.10.0.12 to 8.10.0.13. It was noticeable in Zoom/Teams meetings, SSH connections and RDP sessions. I was running some pings and could see latency go through the roof for short periods of time. Its enough for the user to notice a pause in Zoom/Teams meeting.

I tried upgrading to 8.10.0.14 but it didn't resolve it. I also had a TAC case open about it but didn't have a great experience with them. So I downgraded to 8.10.0.12 last night and it is looking stable again. 

Does anyone know if 8.10.0.15 resolves this? I had a quick look at the release notes but not sure which bug ID addresses this issue. 

Thanks,
James

Thanks Ariyab, Will do that and also upgrade the lab environment. 

Thanks for the notification! Most appriciated.

just note that 8.10.0.15 is now available. check the release notes.

We are experiencing the same issue. We upgraded  from 8.10.0.12 to 8.10.0.14 because of a CVE. We have clients getting pingdrops to their gateway and skype audio / video freezes. 

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Asking again, has a case been opened on this issue by anyone?  If you aren't getting traction with TAC, request escalation.  Please share your case number here if you have one.

8.10.0.15 did not solve the issue in our case. 

Hi Dennis,

We have been experiencing the same issue on our 515's ever since upgrading from 8.10.0.12 to 8.10.0.13. It was noticeable in Zoom/Teams meetings, SSH connections and RDP sessions. I was running some pings and could see latency go through the roof for short periods of time. Its enough for the user to notice a pause in Zoom/Teams meeting.

I tried upgrading to 8.10.0.14 but it didn't resolve it. I also had a TAC case open about it but didn't have a great experience with them. So I downgraded to 8.10.0.12 last night and it is looking stable again. 

Does anyone know if 8.10.0.15 resolves this? I had a quick look at the release notes but not sure which bug ID addresses this issue. 

Thanks,
James

Thanks Ariyab, Will do that and also upgrade the lab environment. 

Thanks for the notification! Most appriciated.

just note that 8.10.0.15 is now available. check the release notes.

We are experiencing the same issue. We upgraded  from 8.10.0.12 to 8.10.0.14 because of a CVE. We have clients getting pingdrops to their gateway and skype audio / video freezes. 

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Asking again, has a case been opened on this issue by anyone?  If you aren't getting traction with TAC, request escalation.  Please share your case number here if you have one.

8.10.0.15 did not solve the issue in our case. 

Hi Dennis,

We have been experiencing the same issue on our 515's ever since upgrading from 8.10.0.12 to 8.10.0.13. It was noticeable in Zoom/Teams meetings, SSH connections and RDP sessions. I was running some pings and could see latency go through the roof for short periods of time. Its enough for the user to notice a pause in Zoom/Teams meeting.

I tried upgrading to 8.10.0.14 but it didn't resolve it. I also had a TAC case open about it but didn't have a great experience with them. So I downgraded to 8.10.0.12 last night and it is looking stable again. 

Does anyone know if 8.10.0.15 resolves this? I had a quick look at the release notes but not sure which bug ID addresses this issue. 

Thanks,
James

Thanks Ariyab, Will do that and also upgrade the lab environment. 

Thanks for the notification! Most appriciated.

just note that 8.10.0.15 is now available. check the release notes.

We are experiencing the same issue. We upgraded  from 8.10.0.12 to 8.10.0.14 because of a CVE. We have clients getting pingdrops to their gateway and skype audio / video freezes. 

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Asking again, has a case been opened on this issue by anyone?  If you aren't getting traction with TAC, request escalation.  Please share your case number here if you have one.

8.10.0.15 did not solve the issue in our case. 

Hi Dennis,

We have been experiencing the same issue on our 515's ever since upgrading from 8.10.0.12 to 8.10.0.13. It was noticeable in Zoom/Teams meetings, SSH connections and RDP sessions. I was running some pings and could see latency go through the roof for short periods of time. Its enough for the user to notice a pause in Zoom/Teams meeting.

I tried upgrading to 8.10.0.14 but it didn't resolve it. I also had a TAC case open about it but didn't have a great experience with them. So I downgraded to 8.10.0.12 last night and it is looking stable again. 

Does anyone know if 8.10.0.15 resolves this? I had a quick look at the release notes but not sure which bug ID addresses this issue. 

Thanks,
James

Thanks Ariyab, Will do that and also upgrade the lab environment. 

Thanks for the notification! Most appriciated.

just note that 8.10.0.15 is now available. check the release notes.

We are experiencing the same issue. We upgraded  from 8.10.0.12 to 8.10.0.14 because of a CVE. We have clients getting pingdrops to their gateway and skype audio / video freezes. 

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Hi Dennis,

We have been experiencing the same issue on our 515's ever since upgrading from 8.10.0.12 to 8.10.0.13. It was noticeable in Zoom/Teams meetings, SSH connections and RDP sessions. I was running some pings and could see latency go through the roof for short periods of time. Its enough for the user to notice a pause in Zoom/Teams meeting.

I tried upgrading to 8.10.0.14 but it didn't resolve it. I also had a TAC case open about it but didn't have a great experience with them. So I downgraded to 8.10.0.12 last night and it is looking stable again. 

Does anyone know if 8.10.0.15 resolves this? I had a quick look at the release notes but not sure which bug ID addresses this issue. 

Thanks,
James

Thanks Ariyab, Will do that and also upgrade the lab environment. 

Thanks for the notification! Most appriciated.

just note that 8.10.0.15 is now available. check the release notes.

We are experiencing the same issue. We upgraded  from 8.10.0.12 to 8.10.0.14 because of a CVE. We have clients getting pingdrops to their gateway and skype audio / video freezes. 

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

We have a very long (1,5years) history with massive issues on the 8.10.X releases with our 51X AP's and we are therefore still using 8.6.X because 8.10 is unusable for us. The issue (basically OFDMA related) should be fixed with the .14 release but we still had similar but no similar issues after trying that. Our 635 AP's however were always rock solid in comparison. We even disabled OFDMA entirely without success. 

Weird to say but we would be happy if this is another issue that will be fixed soon(tm).

@chulcher Our case: 5385512561

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

I've had an update on my case and Aruba seem to be tracking this under bug ID AOS-260495. The status is still 'Unresolved' but hopefully they release a fix soon.

We have a very long (1,5years) history with massive issues on the 8.10.X releases with our 51X AP's and we are therefore still using 8.6.X because 8.10 is unusable for us. The issue (basically OFDMA related) should be fixed with the .14 release but we still had similar but no similar issues after trying that. Our 635 AP's however were always rock solid in comparison. We even disabled OFDMA entirely without success. 

Weird to say but we would be happy if this is another issue that will be fixed soon(tm).

@chulcher Our case: 5385512561

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Anyone experiencing the issue care to mention if they have CPSec enabled?

------------------------------
Thomas G - ACCX#1172

Original Message:
Sent: Nov 19, 2024 09:14 AM
From: dvdwulp1970
Subject: hickups with latest LSR and SSR releases of AOS8 (8.12.0.3 en 8.10.0.14)

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Both my AOS8 and AOS10 Access Points are managed by Central. I am not using any physical controller. Only the VC on AOS8 and Aruba Central on AOS10. 

Dennis

Original Message:
Sent: Dec 12, 2024 08:23 AM
From: TG53
Subject: hickups with latest LSR and SSR releases of AOS8 (8.12.0.3 en 8.10.0.14)

Anyone experiencing the issue care to mention if they have CPSec enabled?

------------------------------
Thomas G - ACCX#1172

Original Message:
Sent: Nov 19, 2024 09:14 AM
From: dvdwulp1970
Subject: hickups with latest LSR and SSR releases of AOS8 (8.12.0.3 en 8.10.0.14)

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Holy cow, I wish I would have checked the airheads community a month ago when all this started. If anything to just alleviate the notion that I was going crazy. 
Case: 5385919186

Having the exact same issue here. Swarm with 505s and 515s. Behavior that seems like teams (and other video calls) drop out for 2-5 seconds at a time only to reconnect like nothing happened. I have had a TAC case opened for this for over a month. The best they've asked us to do is 
1.) Disable Mimo and HE
2.) Disable Airslice
Neither of these fixed the issue.

Last contact with TAC had us upgrade to 8.10.0.15. This also did not fix the issue based on preliminary testing.

I have been able to reproduce the issue with some small measure of reliability. (not 100%). Below is what I can glean.

The issue only affects users who are on the same AP, on the same SSID, and the same Channel. The issue seems to occur when a host roams or connects to the AP, and affects all clients who share the above criteria. I have been able to set up a monitor host constantly pinging and a "test host" to keep disconnecting and reconnecting. I forced them onto 2.4 via driver selection to reduce some risk of the host connecting to 5Ghz and negating my testing. I still have to fight with the host roaming to nearby APs. However, when I disconnect the host, then clear it from the virtual controllers client list (disconnect-user mac [mac address]) and then reconnect, I can frequently trigger the issue to occur. Again, it's not every time, but with enough reliability to surmise that client association is related. 

Has anyone found a solution, or do we just need to jump tracks to 8.12 ?
I'm going to send this thread to my Aruba technician. Maybe the other TAC case numbers here will help them consolidate some efforts. However, I agree @dvdwulp1970. How is the internet not on fire with this? While the issue is at least annoying, when experienced at scale it is enormously disruptive. Especially to executives and sales departments when trying to conduct presentations or business meetings where you can't keep saying "Oh sorry, can you repeat that? I lost you for 5 seconds there."

Both my AOS8 and AOS10 Access Points are managed by Central. I am not using any physical controller. Only the VC on AOS8 and Aruba Central on AOS10. 

Dennis

Original Message:
Sent: Dec 12, 2024 08:23 AM
From: TG53
Subject: hickups with latest LSR and SSR releases of AOS8 (8.12.0.3 en 8.10.0.14)

Anyone experiencing the issue care to mention if they have CPSec enabled?

------------------------------
Thomas G - ACCX#1172

Original Message:
Sent: Nov 19, 2024 09:14 AM
From: dvdwulp1970
Subject: hickups with latest LSR and SSR releases of AOS8 (8.12.0.3 en 8.10.0.14)

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Adding my experience with this issue.  Aruba TAC Case: 5386828346 

I have several Aruba Instant controllerless networks. All APs are 325s and 515s. All are on the 8.10 branch of ArubaInstant firmware and managed locally with a Virtual Controller.

What I have found in my testing about behavior during the issue/hiccup/freeze/stutter/lag/stun

• Wireless clients receive no traffic for period of time (up to about 5 seconds). Packet captures on wireless clients show this.
• Traffic to all clients on an AP are affected at the same time.
• Traffic from wired source does reach the AP but does not get delivered to the wireless client.  Packet captures on the AP uplink port show this.
• Traffic from wireless client to wired destination does reach the wire. However, the return traffic is affected. Packet captures on the AP uplink port show this.
• Traffic from wireless client to wireless client is affected.
• Traffic to AP mgmt IP is not affected.
• 1 AP has the issue at a time.
• Only affects our 515 APs.
• Happens in multiple locations where 515s are deployed.
• The issue is triggered for all clients on an AP when a device connects to the AP. But not every time a device connects to the AP. It is unknown why some times this triggers the issue.

The issue is believed to have started for us with 8.10.0.14 and continued with 8.10.0.15.  Downgrading to 8.10.0.13 has fixed the issue, but I don't consider that a permanent solution.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

I got this update from TAC.  The "TAF_PSQ_PULL" feature was introduced in version 8.10.0.14 and is suspected as the cause of the problem.  The feature is not clear from the name, but my guess is this is some sort of QoS feature.

Adding my experience with this issue.  Aruba TAC Case: 5386828346 

I have several Aruba Instant controllerless networks. All APs are 325s and 515s. All are on the 8.10 branch of ArubaInstant firmware and managed locally with a Virtual Controller.

What I have found in my testing about behavior during the issue/hiccup/freeze/stutter/lag/stun

• Wireless clients receive no traffic for period of time (up to about 5 seconds). Packet captures on wireless clients show this.
• Traffic to all clients on an AP are affected at the same time.
• Traffic from wired source does reach the AP but does not get delivered to the wireless client.  Packet captures on the AP uplink port show this.
• Traffic from wireless client to wired destination does reach the wire. However, the return traffic is affected. Packet captures on the AP uplink port show this.
• Traffic from wireless client to wireless client is affected.
• Traffic to AP mgmt IP is not affected.
• 1 AP has the issue at a time.
• Only affects our 515 APs.
• Happens in multiple locations where 515s are deployed.
• The issue is triggered for all clients on an AP when a device connects to the AP. But not every time a device connects to the AP. It is unknown why some times this triggers the issue.

The issue is believed to have started for us with 8.10.0.14 and continued with 8.10.0.15.  Downgrading to 8.10.0.13 has fixed the issue, but I don't consider that a permanent solution.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Bumping for visibility but also an update

Can Confirm that Central managed 505 and 515 APs rolled back to 8.10.0.13 do NOT exhibit the issue. We have been running this version for a week and have experienced significant improvement. I haven't heard a single report of the issue since we moved back. NOTE: There are vulnerabilities associated with this version that require remediation. Act accordingly.

Lastly, I've been speaking with our TAC engineer and it does not seem like they have been able to isolate, identify, or seemingly reproduce the issue. They have asked me on several occasions to reproduce the issue and submit logs repeatedly. I've provided as much support as I can. Frankly it concerns me that the internal team has seemingly been unable to reproduce the issue. It almost feels like a lack of effort, honestly.

-Mux

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

I can state that TAC, Engineering, and QA are all working on identifying the root issue for what is happening, but those efforts aren't always straightforward or quick.  If you feel that your particular case isn't being handled appropriately, please escalate with TAC and make sure that your account team is aware (point them at this thread) of the issues you are facing.

Bumping for visibility but also an update

Can Confirm that Central managed 505 and 515 APs rolled back to 8.10.0.13 do NOT exhibit the issue. We have been running this version for a week and have experienced significant improvement. I haven't heard a single report of the issue since we moved back. NOTE: There are vulnerabilities associated with this version that require remediation. Act accordingly.

Lastly, I've been speaking with our TAC engineer and it does not seem like they have been able to isolate, identify, or seemingly reproduce the issue. They have asked me on several occasions to reproduce the issue and submit logs repeatedly. I've provided as much support as I can. Frankly it concerns me that the internal team has seemingly been unable to reproduce the issue. It almost feels like a lack of effort, honestly.

-Mux

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Hi Carson,

Thanks for the heads up. What bothers me most is that not everybody has this problem. This gives me the feeling that it only happens when certain configuration items are configured. I have been enabling/diaabling some configuration features without any improvement. Note that the issue also occurs in 10.4.1.6_91521. I was the only user connected with my lab and my Teams video calling was a very bad quality. It really looks like buffering issues. My AP was not high utilised. 

My AP's are connected with Aruba 2930F switches. But somehow I doubt that the issue is on the wired site.

As soon as I have more info I will share that immediately. 

Dennis

I can state that TAC, Engineering, and QA are all working on identifying the root issue for what is happening, but those efforts aren't always straightforward or quick.  If you feel that your particular case isn't being handled appropriately, please escalate with TAC and make sure that your account team is aware (point them at this thread) of the issues you are facing.

Bumping for visibility but also an update

Can Confirm that Central managed 505 and 515 APs rolled back to 8.10.0.13 do NOT exhibit the issue. We have been running this version for a week and have experienced significant improvement. I haven't heard a single report of the issue since we moved back. NOTE: There are vulnerabilities associated with this version that require remediation. Act accordingly.

Lastly, I've been speaking with our TAC engineer and it does not seem like they have been able to isolate, identify, or seemingly reproduce the issue. They have asked me on several occasions to reproduce the issue and submit logs repeatedly. I've provided as much support as I can. Frankly it concerns me that the internal team has seemingly been unable to reproduce the issue. It almost feels like a lack of effort, honestly.

-Mux

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Hey Dennis,

Are you experiencing this issue on a Tunnel-SSID (controller) or Bridge-SSID (IAP/standalone) deployment?

BR

Thomas

Hi Carson,

Thanks for the heads up. What bothers me most is that not everybody has this problem. This gives me the feeling that it only happens when certain configuration items are configured. I have been enabling/diaabling some configuration features without any improvement. Note that the issue also occurs in 10.4.1.6_91521. I was the only user connected with my lab and my Teams video calling was a very bad quality. It really looks like buffering issues. My AP was not high utilised. 

My AP's are connected with Aruba 2930F switches. But somehow I doubt that the issue is on the wired site.

As soon as I have more info I will share that immediately. 

Dennis

I can state that TAC, Engineering, and QA are all working on identifying the root issue for what is happening, but those efforts aren't always straightforward or quick.  If you feel that your particular case isn't being handled appropriately, please escalate with TAC and make sure that your account team is aware (point them at this thread) of the issues you are facing.

Bumping for visibility but also an update

Can Confirm that Central managed 505 and 515 APs rolled back to 8.10.0.13 do NOT exhibit the issue. We have been running this version for a week and have experienced significant improvement. I haven't heard a single report of the issue since we moved back. NOTE: There are vulnerabilities associated with this version that require remediation. Act accordingly.

Lastly, I've been speaking with our TAC engineer and it does not seem like they have been able to isolate, identify, or seemingly reproduce the issue. They have asked me on several occasions to reproduce the issue and submit logs repeatedly. I've provided as much support as I can. Frankly it concerns me that the internal team has seemingly been unable to reproduce the issue. It almost feels like a lack of effort, honestly.

-Mux

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Hey Dennis,

Are you experiencing this issue on a Tunnel-SSID (controller) or Bridge-SSID (IAP/standalone) deployment?

BR

Thomas

Hi Carson,

Thanks for the heads up. What bothers me most is that not everybody has this problem. This gives me the feeling that it only happens when certain configuration items are configured. I have been enabling/diaabling some configuration features without any improvement. Note that the issue also occurs in 10.4.1.6_91521. I was the only user connected with my lab and my Teams video calling was a very bad quality. It really looks like buffering issues. My AP was not high utilised. 

My AP's are connected with Aruba 2930F switches. But somehow I doubt that the issue is on the wired site.

As soon as I have more info I will share that immediately. 

Dennis

I can state that TAC, Engineering, and QA are all working on identifying the root issue for what is happening, but those efforts aren't always straightforward or quick.  If you feel that your particular case isn't being handled appropriately, please escalate with TAC and make sure that your account team is aware (point them at this thread) of the issues you are facing.

Bumping for visibility but also an update

Can Confirm that Central managed 505 and 515 APs rolled back to 8.10.0.13 do NOT exhibit the issue. We have been running this version for a week and have experienced significant improvement. I haven't heard a single report of the issue since we moved back. NOTE: There are vulnerabilities associated with this version that require remediation. Act accordingly.

Lastly, I've been speaking with our TAC engineer and it does not seem like they have been able to isolate, identify, or seemingly reproduce the issue. They have asked me on several occasions to reproduce the issue and submit logs repeatedly. I've provided as much support as I can. Frankly it concerns me that the internal team has seemingly been unable to reproduce the issue. It almost feels like a lack of effort, honestly.

-Mux

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Hey Dennis,

Are you experiencing this issue on a Tunnel-SSID (controller) or Bridge-SSID (IAP/standalone) deployment?

BR

Thomas

Hi Carson,

Thanks for the heads up. What bothers me most is that not everybody has this problem. This gives me the feeling that it only happens when certain configuration items are configured. I have been enabling/diaabling some configuration features without any improvement. Note that the issue also occurs in 10.4.1.6_91521. I was the only user connected with my lab and my Teams video calling was a very bad quality. It really looks like buffering issues. My AP was not high utilised. 

My AP's are connected with Aruba 2930F switches. But somehow I doubt that the issue is on the wired site.

As soon as I have more info I will share that immediately. 

Dennis

I can state that TAC, Engineering, and QA are all working on identifying the root issue for what is happening, but those efforts aren't always straightforward or quick.  If you feel that your particular case isn't being handled appropriately, please escalate with TAC and make sure that your account team is aware (point them at this thread) of the issues you are facing.

Bumping for visibility but also an update

Can Confirm that Central managed 505 and 515 APs rolled back to 8.10.0.13 do NOT exhibit the issue. We have been running this version for a week and have experienced significant improvement. I haven't heard a single report of the issue since we moved back. NOTE: There are vulnerabilities associated with this version that require remediation. Act accordingly.

Lastly, I've been speaking with our TAC engineer and it does not seem like they have been able to isolate, identify, or seemingly reproduce the issue. They have asked me on several occasions to reproduce the issue and submit logs repeatedly. I've provided as much support as I can. Frankly it concerns me that the internal team has seemingly been unable to reproduce the issue. It almost feels like a lack of effort, honestly.

-Mux

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Hi Carson,

Thanks for the heads up. What bothers me most is that not everybody has this problem. This gives me the feeling that it only happens when certain configuration items are configured. I have been enabling/diaabling some configuration features without any improvement. Note that the issue also occurs in 10.4.1.6_91521. I was the only user connected with my lab and my Teams video calling was a very bad quality. It really looks like buffering issues. My AP was not high utilised. 

My AP's are connected with Aruba 2930F switches. But somehow I doubt that the issue is on the wired site.

As soon as I have more info I will share that immediately. 

Dennis

I can state that TAC, Engineering, and QA are all working on identifying the root issue for what is happening, but those efforts aren't always straightforward or quick.  If you feel that your particular case isn't being handled appropriately, please escalate with TAC and make sure that your account team is aware (point them at this thread) of the issues you are facing.

Bumping for visibility but also an update

Can Confirm that Central managed 505 and 515 APs rolled back to 8.10.0.13 do NOT exhibit the issue. We have been running this version for a week and have experienced significant improvement. I haven't heard a single report of the issue since we moved back. NOTE: There are vulnerabilities associated with this version that require remediation. Act accordingly.

Lastly, I've been speaking with our TAC engineer and it does not seem like they have been able to isolate, identify, or seemingly reproduce the issue. They have asked me on several occasions to reproduce the issue and submit logs repeatedly. I've provided as much support as I can. Frankly it concerns me that the internal team has seemingly been unable to reproduce the issue. It almost feels like a lack of effort, honestly.

-Mux

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Version 8.10.0.16 was released a few days ago and should include the fix even though it's not mentioned anywhere in the release notes. Did anyone already install this version and can report if the fix is working properly?
We plan to install it next week.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Covered under bug AOS-262403.

https://arubanetworking.hpe.com/techdocs/ArubaOS/Consolidated_8.x_RN/Content/8.10/16/resolved_8.10.0.16.htm

Version 8.10.0.16 was released a few days ago and should include the fix even though it's not mentioned anywhere in the release notes. Did anyone already install this version and can report if the fix is working properly?
We plan to install it next week.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

There's no mention of AOS-262403 or AOS-260495 (previously mentioned in this thread) in the "Aruba Instant 8.10.0.16 Release Notes".  Is that a concern for Instant users?

Covered under bug AOS-262403.

https://arubanetworking.hpe.com/techdocs/ArubaOS/Consolidated_8.x_RN/Content/8.10/16/resolved_8.10.0.16.htm

Version 8.10.0.16 was released a few days ago and should include the fix even though it's not mentioned anywhere in the release notes. Did anyone already install this version and can report if the fix is working properly?
We plan to install it next week.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

There's no mention of AOS-262403 or AOS-260495 (previously mentioned in this thread) in the "Aruba Instant 8.10.0.16 Release Notes".  Is that a concern for Instant users?

Covered under bug AOS-262403.

https://arubanetworking.hpe.com/techdocs/ArubaOS/Consolidated_8.x_RN/Content/8.10/16/resolved_8.10.0.16.htm

Version 8.10.0.16 was released a few days ago and should include the fix even though it's not mentioned anywhere in the release notes. Did anyone already install this version and can report if the fix is working properly?
We plan to install it next week.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Confirmed, this was a miss on the release notes and is being resolved.  8.10.0.16 includes the fix on IAP.

There's no mention of AOS-262403 or AOS-260495 (previously mentioned in this thread) in the "Aruba Instant 8.10.0.16 Release Notes".  Is that a concern for Instant users?

Covered under bug AOS-262403.

https://arubanetworking.hpe.com/techdocs/ArubaOS/Consolidated_8.x_RN/Content/8.10/16/resolved_8.10.0.16.htm

Version 8.10.0.16 was released a few days ago and should include the fix even though it's not mentioned anywhere in the release notes. Did anyone already install this version and can report if the fix is working properly?
We plan to install it next week.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

My Aruba Instant wants to auto update to "New Version available 8.12.0.4-8.12.0.4_91755"

Is this traffic dropping fix confirmed to be present in the latest of the 8.12 family?

Confirmed, this was a miss on the release notes and is being resolved.  8.10.0.16 includes the fix on IAP.

There's no mention of AOS-262403 or AOS-260495 (previously mentioned in this thread) in the "Aruba Instant 8.10.0.16 Release Notes".  Is that a concern for Instant users?

Covered under bug AOS-262403.

https://arubanetworking.hpe.com/techdocs/ArubaOS/Consolidated_8.x_RN/Content/8.10/16/resolved_8.10.0.16.htm

Version 8.10.0.16 was released a few days ago and should include the fix even though it's not mentioned anywhere in the release notes. Did anyone already install this version and can report if the fix is working properly?
We plan to install it next week.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Confirmed, this was a miss on the release notes and is being resolved.  8.10.0.16 includes the fix on IAP.

There's no mention of AOS-262403 or AOS-260495 (previously mentioned in this thread) in the "Aruba Instant 8.10.0.16 Release Notes".  Is that a concern for Instant users?

Covered under bug AOS-262403.

https://arubanetworking.hpe.com/techdocs/ArubaOS/Consolidated_8.x_RN/Content/8.10/16/resolved_8.10.0.16.htm

Version 8.10.0.16 was released a few days ago and should include the fix even though it's not mentioned anywhere in the release notes. Did anyone already install this version and can report if the fix is working properly?
We plan to install it next week.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

We have updated one of our locations Aruba 515 to 8.10.0.16. I'm not sure yet if this solved our meeting issues. Can anyone confirm that after updating to 8.10.0.16 those meeting issues have been resolved?

best regards,

Michael

Confirmed, this was a miss on the release notes and is being resolved.  8.10.0.16 includes the fix on IAP.

There's no mention of AOS-262403 or AOS-260495 (previously mentioned in this thread) in the "Aruba Instant 8.10.0.16 Release Notes".  Is that a concern for Instant users?

Covered under bug AOS-262403.

https://arubanetworking.hpe.com/techdocs/ArubaOS/Consolidated_8.x_RN/Content/8.10/16/resolved_8.10.0.16.htm

Version 8.10.0.16 was released a few days ago and should include the fix even though it's not mentioned anywhere in the release notes. Did anyone already install this version and can report if the fix is working properly?
We plan to install it next week.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Confirmed, this was a miss on the release notes and is being resolved.  8.10.0.16 includes the fix on IAP.

There's no mention of AOS-262403 or AOS-260495 (previously mentioned in this thread) in the "Aruba Instant 8.10.0.16 Release Notes".  Is that a concern for Instant users?

Covered under bug AOS-262403.

https://arubanetworking.hpe.com/techdocs/ArubaOS/Consolidated_8.x_RN/Content/8.10/16/resolved_8.10.0.16.htm

Version 8.10.0.16 was released a few days ago and should include the fix even though it's not mentioned anywhere in the release notes. Did anyone already install this version and can report if the fix is working properly?
We plan to install it next week.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

I just updated the firmware in our lab to 10.4.1.7. After reading the release notes, I noticed a lot of WPA3 improvements and also the bug-id AOS-262403 looks resolved. Our team of 10 people are always connected to our lab environment so we can test the new release.

Regarding the WPA3 issues, I had other open tickets at Tac regarding the roaming with WPA3-Personal clients where Central reported a lot of PMKID errors. 

fingers crossed! Keep you posted!

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Hi Dennis,

We have upgraded our 515 APs to 8.10.0.16. The first tests look good. 

Michael

I just updated the firmware in our lab to 10.4.1.7. After reading the release notes, I noticed a lot of WPA3 improvements and also the bug-id AOS-262403 looks resolved. Our team of 10 people are always connected to our lab environment so we can test the new release.

Regarding the WPA3 issues, I had other open tickets at Tac regarding the roaming with WPA3-Personal clients where Central reported a lot of PMKID errors. 

fingers crossed! Keep you posted!

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Thanks for the feedback. We are still testing the 10.4.1.7 (AOS10) version and that also looks great.

------------------------------
dvdwulp1970
Netherlands

Original Message:
Sent: Mar 24, 2025 09:57 AM
From: gramallama
Subject: hickups with latest LSR and SSR releases of AOS8 (8.12.0.3 en 8.10.0.14)

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Original Message:
Sent: Nov 19, 2024 09:14 AM
From: dvdwulp1970
Subject: hickups with latest LSR and SSR releases of AOS8 (8.12.0.3 en 8.10.0.14)

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Thanks for the feedback. We are still testing the 10.4.1.7 (AOS10) version and that also looks great.

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Hi Dennis - whats your experience with 10.4.1.7 after testing it for 10 days?

One of our customers have the same issue with 10.4.1.6 (Teams Meetings timeouts for 5-6 seconds) - now after update to 10.4.1.7 the timeouts are shorter (1-3 seconds) but they are still there.

Thanks for your feedback.

Thanks for the feedback. We are still testing the 10.4.1.7 (AOS10) version and that also looks great.

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

We did the upgrade last night to  8.10.0.16 but it is still very buggy. Same as the old bug: Remote desktop sessions disconnect every 10/15 minutes on all clients. 

Go back to 8.12.0.2 what was a lot more stable.

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Do you have any other problems besides your Remote Desktop issue after you upgraded?  

We did the upgrade last night to  8.10.0.16 but it is still very buggy. Same as the old bug: Remote desktop sessions disconnect every 10/15 minutes on all clients. 

Go back to 8.12.0.2 what was a lot more stable.

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Hi! I saw that you installed version 8.10.0.16 and initially everything seemed stable on the 51X. After a week of regular load, have the issues been fully resolved?

I'm asking because I upgraded an environment from 8.10.0.14 to 8.10.0.16, but we are still experiencing issues with MS Teams on Aruba 50X APs. Have you or your team noticed anything similar?

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

I have to admin that it does not run as perfect as the old version we used. Because of other issues with OFDMA (starting with 8.10) we are comparing version 8.6.0.24 to 8.10.0.16 (all other 8.10 versions were unusable). 
We currently see very, very few issues with Teams calls etc. but they are still there. Like 1-2 times a day we still see very high latency spikes (>1000ms) which sometimes causes real hickups during calls. Never had a single problem with the mentioned 8.6 release. We may try to do a real stress next week test to validate if we can reproduce the issue with load or not. If yes, we will tell Aruba that the case is not resolved and probably never will (we have around 1,5 years of trouble with the 51X AP's). If we can't reproduce it we will probably live with it and hope we can replace the AP's this year as this is clearly a hardware issue (no problems with 635 AP's)

Will post an update if there is anything new.

Hi! I saw that you installed version 8.10.0.16 and initially everything seemed stable on the 51X. After a week of regular load, have the issues been fully resolved?

I'm asking because I upgraded an environment from 8.10.0.14 to 8.10.0.16, but we are still experiencing issues with MS Teams on Aruba 50X APs. Have you or your team noticed anything similar?

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

I have to admin that it does not run as perfect as the old version we used. Because of other issues with OFDMA (starting with 8.10) we are comparing version 8.6.0.24 to 8.10.0.16 (all other 8.10 versions were unusable). 
We currently see very, very few issues with Teams calls etc. but they are still there. Like 1-2 times a day we still see very high latency spikes (>1000ms) which sometimes causes real hickups during calls. Never had a single problem with the mentioned 8.6 release. We may try to do a real stress next week test to validate if we can reproduce the issue with load or not. If yes, we will tell Aruba that the case is not resolved and probably never will (we have around 1,5 years of trouble with the 51X AP's). If we can't reproduce it we will probably live with it and hope we can replace the AP's this year as this is clearly a hardware issue (no problems with 635 AP's)

Will post an update if there is anything new.

Hi! I saw that you installed version 8.10.0.16 and initially everything seemed stable on the 51X. After a week of regular load, have the issues been fully resolved?

I'm asking because I upgraded an environment from 8.10.0.14 to 8.10.0.16, but we are still experiencing issues with MS Teams on Aruba 50X APs. Have you or your team noticed anything similar?

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

@gramallama,

Two questions:

Do you have a case open currently?

Do you have client-side QOS configured for Ms Teams in your environment? https://learn.microsoft.com/en-us/microsoftteams/qos-in-teams

I have to admin that it does not run as perfect as the old version we used. Because of other issues with OFDMA (starting with 8.10) we are comparing version 8.6.0.24 to 8.10.0.16 (all other 8.10 versions were unusable). 
We currently see very, very few issues with Teams calls etc. but they are still there. Like 1-2 times a day we still see very high latency spikes (>1000ms) which sometimes causes real hickups during calls. Never had a single problem with the mentioned 8.6 release. We may try to do a real stress next week test to validate if we can reproduce the issue with load or not. If yes, we will tell Aruba that the case is not resolved and probably never will (we have around 1,5 years of trouble with the 51X AP's). If we can't reproduce it we will probably live with it and hope we can replace the AP's this year as this is clearly a hardware issue (no problems with 635 AP's)

Will post an update if there is anything new.

Hi! I saw that you installed version 8.10.0.16 and initially everything seemed stable on the 51X. After a week of regular load, have the issues been fully resolved?

I'm asking because I upgraded an environment from 8.10.0.14 to 8.10.0.16, but we are still experiencing issues with MS Teams on Aruba 50X APs. Have you or your team noticed anything similar?

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Well, the case is not open anymore...was closed once we got an ETA on 8.10.0.16 - here is the case number 5385512561
Regarding QoS: Nothing special on the client side. Together with Aruba we however enabled the DPI feature a while ago which should help quite a bit according to different engineers.

We are also in close contact with our SE and sales representative. As said, we will try to do some sort of stress test next week. We have the update for 1,5 weeks now without needing to do a rollback so...yeah. But still something is ****** with the hardware/chipset I guess.

@gramallama,

Two questions:

Do you have a case open currently?

Do you have client-side QOS configured for Ms Teams in your environment? https://learn.microsoft.com/en-us/microsoftteams/qos-in-teams

I have to admin that it does not run as perfect as the old version we used. Because of other issues with OFDMA (starting with 8.10) we are comparing version 8.6.0.24 to 8.10.0.16 (all other 8.10 versions were unusable). 
We currently see very, very few issues with Teams calls etc. but they are still there. Like 1-2 times a day we still see very high latency spikes (>1000ms) which sometimes causes real hickups during calls. Never had a single problem with the mentioned 8.6 release. We may try to do a real stress next week test to validate if we can reproduce the issue with load or not. If yes, we will tell Aruba that the case is not resolved and probably never will (we have around 1,5 years of trouble with the 51X AP's). If we can't reproduce it we will probably live with it and hope we can replace the AP's this year as this is clearly a hardware issue (no problems with 635 AP's)

Will post an update if there is anything new.

Hi! I saw that you installed version 8.10.0.16 and initially everything seemed stable on the 51X. After a week of regular load, have the issues been fully resolved?

I'm asking because I upgraded an environment from 8.10.0.14 to 8.10.0.16, but we are still experiencing issues with MS Teams on Aruba 50X APs. Have you or your team noticed anything similar?

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Hello all!

Me too with Teams/Zoom/Webex etc being impacted after .14 version and in my case is a dropof packets to the client device up to 4 seconds (04 time outs icmp). Updated the dozens of 505 APs last friday and waiting the users came to office to see the outcome and get back to the TAC.

Well, the case is not open anymore...was closed once we got an ETA on 8.10.0.16 - here is the case number 5385512561
Regarding QoS: Nothing special on the client side. Together with Aruba we however enabled the DPI feature a while ago which should help quite a bit according to different engineers.

We are also in close contact with our SE and sales representative. As said, we will try to do some sort of stress test next week. We have the update for 1,5 weeks now without needing to do a rollback so...yeah. But still something is ****** with the hardware/chipset I guess.

@gramallama,

Two questions:

Do you have a case open currently?

Do you have client-side QOS configured for Ms Teams in your environment? https://learn.microsoft.com/en-us/microsoftteams/qos-in-teams

I have to admin that it does not run as perfect as the old version we used. Because of other issues with OFDMA (starting with 8.10) we are comparing version 8.6.0.24 to 8.10.0.16 (all other 8.10 versions were unusable). 
We currently see very, very few issues with Teams calls etc. but they are still there. Like 1-2 times a day we still see very high latency spikes (>1000ms) which sometimes causes real hickups during calls. Never had a single problem with the mentioned 8.6 release. We may try to do a real stress next week test to validate if we can reproduce the issue with load or not. If yes, we will tell Aruba that the case is not resolved and probably never will (we have around 1,5 years of trouble with the 51X AP's). If we can't reproduce it we will probably live with it and hope we can replace the AP's this year as this is clearly a hardware issue (no problems with 635 AP's)

Will post an update if there is anything new.

Hi! I saw that you installed version 8.10.0.16 and initially everything seemed stable on the 51X. After a week of regular load, have the issues been fully resolved?

I'm asking because I upgraded an environment from 8.10.0.14 to 8.10.0.16, but we are still experiencing issues with MS Teams on Aruba 50X APs. Have you or your team noticed anything similar?

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Do you have a tac case #?

Hello all!

Me too with Teams/Zoom/Webex etc being impacted after .14 version and in my case is a dropof packets to the client device up to 4 seconds (04 time outs icmp). Updated the dozens of 505 APs last friday and waiting the users came to office to see the outcome and get back to the TAC.

Well, the case is not open anymore...was closed once we got an ETA on 8.10.0.16 - here is the case number 5385512561
Regarding QoS: Nothing special on the client side. Together with Aruba we however enabled the DPI feature a while ago which should help quite a bit according to different engineers.

We are also in close contact with our SE and sales representative. As said, we will try to do some sort of stress test next week. We have the update for 1,5 weeks now without needing to do a rollback so...yeah. But still something is ****** with the hardware/chipset I guess.

@gramallama,

Two questions:

Do you have a case open currently?

Do you have client-side QOS configured for Ms Teams in your environment? https://learn.microsoft.com/en-us/microsoftteams/qos-in-teams

I have to admin that it does not run as perfect as the old version we used. Because of other issues with OFDMA (starting with 8.10) we are comparing version 8.6.0.24 to 8.10.0.16 (all other 8.10 versions were unusable). 
We currently see very, very few issues with Teams calls etc. but they are still there. Like 1-2 times a day we still see very high latency spikes (>1000ms) which sometimes causes real hickups during calls. Never had a single problem with the mentioned 8.6 release. We may try to do a real stress next week test to validate if we can reproduce the issue with load or not. If yes, we will tell Aruba that the case is not resolved and probably never will (we have around 1,5 years of trouble with the 51X AP's). If we can't reproduce it we will probably live with it and hope we can replace the AP's this year as this is clearly a hardware issue (no problems with 635 AP's)

Will post an update if there is anything new.

Hi! I saw that you installed version 8.10.0.16 and initially everything seemed stable on the 51X. After a week of regular load, have the issues been fully resolved?

I'm asking because I upgraded an environment from 8.10.0.14 to 8.10.0.16, but we are still experiencing issues with MS Teams on Aruba 50X APs. Have you or your team noticed anything similar?

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

Well, the case is not open anymore...was closed once we got an ETA on 8.10.0.16 - here is the case number 5385512561
Regarding QoS: Nothing special on the client side. Together with Aruba we however enabled the DPI feature a while ago which should help quite a bit according to different engineers.

We are also in close contact with our SE and sales representative. As said, we will try to do some sort of stress test next week. We have the update for 1,5 weeks now without needing to do a rollback so...yeah. But still something is ****** with the hardware/chipset I guess.

@gramallama,

Two questions:

Do you have a case open currently?

Do you have client-side QOS configured for Ms Teams in your environment? https://learn.microsoft.com/en-us/microsoftteams/qos-in-teams

I have to admin that it does not run as perfect as the old version we used. Because of other issues with OFDMA (starting with 8.10) we are comparing version 8.6.0.24 to 8.10.0.16 (all other 8.10 versions were unusable). 
We currently see very, very few issues with Teams calls etc. but they are still there. Like 1-2 times a day we still see very high latency spikes (>1000ms) which sometimes causes real hickups during calls. Never had a single problem with the mentioned 8.6 release. We may try to do a real stress next week test to validate if we can reproduce the issue with load or not. If yes, we will tell Aruba that the case is not resolved and probably never will (we have around 1,5 years of trouble with the 51X AP's). If we can't reproduce it we will probably live with it and hope we can replace the AP's this year as this is clearly a hardware issue (no problems with 635 AP's)

Will post an update if there is anything new.

Hi! I saw that you installed version 8.10.0.16 and initially everything seemed stable on the 51X. After a week of regular load, have the issues been fully resolved?

I'm asking because I upgraded an environment from 8.10.0.14 to 8.10.0.16, but we are still experiencing issues with MS Teams on Aruba 50X APs. Have you or your team noticed anything similar?

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

We have also enable DPI. Still i get issues with google meet specially on macbooks.

Well, the case is not open anymore...was closed once we got an ETA on 8.10.0.16 - here is the case number 5385512561
Regarding QoS: Nothing special on the client side. Together with Aruba we however enabled the DPI feature a while ago which should help quite a bit according to different engineers.

We are also in close contact with our SE and sales representative. As said, we will try to do some sort of stress test next week. We have the update for 1,5 weeks now without needing to do a rollback so...yeah. But still something is ****** with the hardware/chipset I guess.

@gramallama,

Two questions:

Do you have a case open currently?

Do you have client-side QOS configured for Ms Teams in your environment? https://learn.microsoft.com/en-us/microsoftteams/qos-in-teams

I have to admin that it does not run as perfect as the old version we used. Because of other issues with OFDMA (starting with 8.10) we are comparing version 8.6.0.24 to 8.10.0.16 (all other 8.10 versions were unusable). 
We currently see very, very few issues with Teams calls etc. but they are still there. Like 1-2 times a day we still see very high latency spikes (>1000ms) which sometimes causes real hickups during calls. Never had a single problem with the mentioned 8.6 release. We may try to do a real stress next week test to validate if we can reproduce the issue with load or not. If yes, we will tell Aruba that the case is not resolved and probably never will (we have around 1,5 years of trouble with the 51X AP's). If we can't reproduce it we will probably live with it and hope we can replace the AP's this year as this is clearly a hardware issue (no problems with 635 AP's)

Will post an update if there is anything new.

Hi! I saw that you installed version 8.10.0.16 and initially everything seemed stable on the 51X. After a week of regular load, have the issues been fully resolved?

I'm asking because I upgraded an environment from 8.10.0.14 to 8.10.0.16, but we are still experiencing issues with MS Teams on Aruba 50X APs. Have you or your team noticed anything similar?

We installed 8.10.0.16 one week ago and calls etc. are stable on our 51X again. There were holidays in Germany last week so we will continue to verify this week with higher/regular load on the AP's. But we are confident that all issues are resolved now.

Really scratching my head here and wondering if it is me who lost it completely. Not sure yet if the issue is also showing in AOS10 but I will find that out in a couple of days.

I notice intermittent hiccups in teams calling, SSH sessions (Linux guys), etc. since we upgraded to the latest AOS8 release. And I am really wondering why the internet is not on fire. No mentions in Airheads, a few in Reddit but not related to the AP505's we have, only in the 6xx series. So it must be me....  ?

We have around 400 AP's running on different sites. A lot of them are AOS10. But we also have around 150 AOS8 AP's spread over multiple sites. All running fine until last week.

Due to the CVS that came out, we decided to upgrade to 8.10.0.14, latest LSR. Next day we received some strange notifications. Teams audio and video freeze for around 3 seconds every couple of minutes. Really annoying. We first thought the issues were firewall or Teams related but that was not the case. We patched a laptop directly in the client VLAN which is also used by the SSID and the laptop didn't have any issues. 

We started a teams call with our internal network team to do some sniffing, checking, etc and every time we yelled "Freeze" the Linux guys shouted the same. They are using ssh to their Linux servers and when we have frozen screens, they didn't get any character echo on their screen. After a 3 sec freeze period, the characters appeared (probably TCP retransmit) and the Teams video came back.

We had this on different sites. Upgrading to the last SSR software version gave the same result. It was solved after we went back to an older software version.

We are running mostly on 505's. What am I missing here.... what is going on... why does it look that I am the only one having this issue (ok, this morning I college of another company mentioned he had the same issue but that is only one.....)

I have tried the search button in this forum. Tried reddit as well. Really can't find anything related to this issue. You really notice a 3 second freeze... why is it only me.... :-)

Cheers,

Dennis

@Miru,

Do you have a TAC case open?