Have a situation where our ClearPass deployment has 150000+ valid activated Access licenses but also old licenses that we cannot activate. Because of those non-activated licenses, we are currently unable to make changes to existing Services. (I don't know if the list order in the Licensing >> Applications tab matters but 2 of the non-activated licenses are above the first activated license.) Worse, we no longer have a support contract so we can't just open a TAC case.
Is there any way to remove the licenses that can't be activated without TAC involvement?
Alternately, since we are without support there has been hesitation to upgrade the cluster. If we were to upgrade from 6.7.5.108264 to the current 6.8.x version, would that resolve the issue?
Thanks in advance!
Mari Storch