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  • 1.  HP Procurve 2610 bcmRX crash

    Posted Apr 10, 2012 04:13 AM

    Hi,

     

    we have a problem with crashing HP procurve 2610 switches. After the crash in 90% the switch loses its configuration and we have to manualy  configure the switch. I havent found any information on internet with this kind of crash.

    It happends to random switches, at random times with this message: 

     

    tv-sev1-sw01$ crashlogfileshow

    ...Crash Log File Header..........................
    Product: ProCurve J9
    Name: ProCurve Switch 2610-24
    Date: Oct 29 2010 10:29:33
    Build: 21
    Version: R.11.63
    Directory: /sw/code/build/nemo(R_ndx)
    CPU: RC32364
    crash index = 5
    boot type = Hard Boot
    willBootType = UNKNOWN BOOT
    ..................................................
    ----- Crash Record: 1 at 0xa7ff288c -----
    crash info = 0xbaabface
    subSystem ID = 0
    timestamp: 04/03/12 23:06:52
    Crash msg: NMI event SW:IP=0x8068a9f0 SR:0x1000fc01 Task='bcmRX' Task ID=0x85ea3290
    sp:0x85ea3128
    -----
    ----- Crash Record: 2 at 0xa7ff2338 -----
    crash info = 0xbaabface
    subSystem ID = 0
    timestamp: 04/03/12 23:00:15
    Crash msg: NMI event SW:IP=0x805da408 SR:0x1000fc01 Task='bcmRX' Task ID=0x85ea3290
    sp:0x85ea31b0
    -----

    ----- Crash Record: 3 at 0xa7ff3334 -----
    crash info = 0xbaabface
    subSystem ID = 0
    timestamp: 01/01/90 00:01:25
    Crash msg: Config updated via network tftp.
    -----
    ----- Crash Record: 4 at 0xa7ff2de0 -----
    crash info = 0xaa00000
    subSystem ID = 0
    timestamp: 02/07/12 06:53:04
    Crash msg: NMI event SW:IP=0x8068a974 SR:0x1000fc01 Task='bcmRX' Task ID=0x85ea3290
    sp:0x85ea3128

     

    tv-sev1-sw01$ crashdata

    cpu utilization = 98

    total free allocated min-free missed corrupt
    ----- ----- --------- -------- ------ -------
    MSG_BUF 1800 1752 48 1686 0 0
    PKT_BUF 3072 733 2339 733 0 0

    Allocation statistics for MSG buffer pool:

    OwnerName OwnerID #Owned
    ----------- -------- ------
    (null) 85f56c20 17
    muiCore 85e46cc0 4
    mIpCtrl 85d9dde0 2
    mPoeMgrCtl 85e7b990 1
    mPoePwrCtl 85e7a4c0 1

    Allocation statistics for PKT buffer pool:

    OwnerName OwnerID #Owned
    ----------- -------- ------
    bcmRX 85ea3290 2339

     

    Thank you for any information



  • 2.  RE: HP Procurve 2610 bcmRX crash

    Posted Apr 10, 2012 08:36 AM

    If you haven't done so already, I would definitely log a support call. These things have 'lifetime' warranty.



  • 3.  RE: HP Procurve 2610 bcmRX crash

    Posted Apr 21, 2012 08:03 PM

    I notice R.11.63 in your information; R11.72 is available.

    There is no reference to any relevant fixes in the ReleaseNotes, but worth a try nonetheless.



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