Comware

Hi all,

We can only access our HPe 1920-24G switch with IE. Other navigators display an error message : 

Protocol not supported
Client and server do not support a common cipher suite or version of the SSL protocol

Could you explain me why ?

Besides when i go in >Network>service option nothing appears. It only displays a white screen.

Thank you for your help

Hi,

Please verify the Web browser requirements from the below guide incl Enabling securing settings in a Microsoft Internet Explorer browser and Enabling JavaScript in a Firefox browser:

https://support.hpe.com/hpesc/public/docDisplay?docId=c04463799

Please ensure that the browsers are running the latest version, delete cookies, etc.

In addition Switch 1920-24G is discontinued so it is worth to be on the latest version 5.20.R1121

https://h10145.www1.hpe.com/downloads/SoftwareReleases.aspx?ProductNumber=JG924A

I hope this helps.

Best regards

Thank you for your answer but :

1. My Hpe 1920-24G (JG925A) is running lastest version od firmware

2. Javascript is enable on firefox

I think the probleme comes from https (certificate). and I think http is disabled but i can't activate it with GUI because Network>Service option display only a white page

Is there a way to activate http rather than https using telnet commands ?

Hello,

If you would like to use HTTP and somehow you have an issue with the WebGUI the only way is to use the extended CLI on 1920. See below post:

https://community.hpe.com/t5/web-and-unmanaged/hpe-1920-is-there-a-way-to-change-the-jinhua1920unauthorized/td-p/6907114#.XxGFNOdS-Cg

Over console/telnet /SSH just type “_cmdline-mode on” and then use the password “Jinhua1920unauthorized”.

You need to verify if HTTP is enabled (by default it is). Here we see for example that just HTTPs is enabled:

[HPN]dis cur | in http

 undo ip http enable

 ip https enable

Then enable HTTP and disable HTTPs:

[HPN] ip http en

[HPN]undo ip https en

If you want to use HTTPs I believe you need to generate your self-signed certificate from CA.

I hope this helps.

Best regards

Thx mmilev 

Your reply was th solution :

Over console/telnet /SSH just type “_cmdline-mode on” and then use the password “Jinhua1920unauthorized”.

I just have to add this command "system-view" to switch betwwen <NAMESWITCH> and [NAMESWITCH] whereas the "ip http enable" was not recognized.

A BIG thx for your help !!!