Comware

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

Hi

There is no 10G Base-T SFP+ in the supported accessories list for 5940 switches. What is the exact model ref ? JH395A ? JH390A ? other ?

Which port are you trying to use ? What is on the other side ?

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

Hi,

The exact model of the 10 Base-T SFP+ is HP 813874-B21.

The exact model of the switch is JH390A.

Regards

Hi

There is no 10G Base-T SFP+ in the supported accessories list for 5940 switches. What is the exact model ref ? JH395A ? JH390A ? other ?

Which port are you trying to use ? What is on the other side ?

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

Which port are you trying to use ? What is on the other side ?

Hi,

The exact model of the 10 Base-T SFP+ is HP 813874-B21.

The exact model of the switch is JH390A.

Regards

Hi

There is no 10G Base-T SFP+ in the supported accessories list for 5940 switches. What is the exact model ref ? JH395A ? JH390A ? other ?

Which port are you trying to use ? What is on the other side ?

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

I tried to use it on another JH390A. But it doesn't work.

I also tried with a palo-alto PA-820. The result is the same.

So both port are in 10G.

I tried on a PC (with a 1G port). It didn't work either.

Btw I was using a RJ45 cat 6A.

But if you say in your first answer that "10G Base-T SFP+ in the supported accessories list for 5940 switches". I won't be able to use it anyway?

Regards,

Which port are you trying to use ? What is on the other side ?

Hi,

The exact model of the 10 Base-T SFP+ is HP 813874-B21.

The exact model of the switch is JH390A.

Regards

Hi

There is no 10G Base-T SFP+ in the supported accessories list for 5940 switches. What is the exact model ref ? JH395A ? JH390A ? other ?

Which port are you trying to use ? What is on the other side ?

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

hi

Try to loop on the same switch : for example, 1 sfp+ in port Te1/0/1 and another one in Ten1/0/2, put a RJ45 cable between them and see what happens.

Is there any entry in the log ?

Please post the result of

display interface te1/0/1

display interface te1/0/2

display transceiver interface

(adapt the port numbers to your context)

Comware platform is very "permissive" so you should be able to use these SFP+

I tried to use it on another JH390A. But it doesn't work.

I also tried with a palo-alto PA-820. The result is the same.

So both port are in 10G.

I tried on a PC (with a 1G port). It didn't work either.

Btw I was using a RJ45 cat 6A.

But if you say in your first answer that "10G Base-T SFP+ in the supported accessories list for 5940 switches". I won't be able to use it anyway?

Regards,

Which port are you trying to use ? What is on the other side ?

Hi,

The exact model of the 10 Base-T SFP+ is HP 813874-B21.

The exact model of the switch is JH390A.

Regards

Hi

There is no 10G Base-T SFP+ in the supported accessories list for 5940 switches. What is the exact model ref ? JH395A ? JH390A ? other ?

Which port are you trying to use ? What is on the other side ?

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

Hi, I don't know how I didn't that in logs but indeed there is this alarm:

I googled it and that means that there is an issue detected locally (bad data/signal).

A remote fault is raised by a port that is receiving a remote fault frame from the far end (port with local fault).

But is there a way to solve this problem and "allow" this sfp+ ?

LOGS:

%Jan  1 00:26:57:692 2011 switch IFNET/4/IF_LOCAL_FAULT_RESUME: A local fault alarm recovers on Ten-GigabitEthernet1/0/20.
%Jan  1 00:26:57:684 2011 switch IFNET/4/IF_LOCAL_FAULT_RESUME: A local fault alarm recovers on Ten-GigabitEthernet1/0/19.
%Jan  1 00:26:39:286 2011 switch OPTMOD/4/MODULE_IN: Ten-GigabitEthernet1/0/19: The transceiver is 10G_BASE_T_AN_SFP.
%Jan  1 00:26:22:790 2011 switch OPTMOD/4/MODULE_IN: Ten-GigabitEthernet1/0/20: The transceiver is 10G_BASE_T_AN_SFP.

display interface Ten-GigabitEthernet
1/0/19
Ten-GigabitEthernet1/0/19
Current state: DOWN
Line protocol state: DOWN
IP packet frame type: Ethernet II, hardware address: 943f-c2dd-27a7
Description: Ten-GigabitEthernet1/0/19 Interface
Bandwidth: 10000000 kbps
Loopback is not set
Media type is stack wire, port is 10G_BASE_T_AN_SFP
Unknown-speed mode, unknown-duplex mode
Link speed type is autonegotiation, link duplex type is autonegotiation
Flow-control is not enabled
Maximum frame length: 10000
Allow jumbo frames to pass
Broadcast max-ratio: 100%
Multicast max-ratio: 100%
Unicast max-ratio: 100%
Known-unicast max-ratio: 100%
PVID: 1
MDI type: Automdix
Port link-type: Access
 Tagged VLANs:   None
 Untagged VLANs: 1
Port priority: 0
Last link flapping: Never
Last clearing of counters: Never
Current system time:2011-01-01 00:29:48
Last time when physical state changed to up:-
Last time when physical state changed to down:2011-01-01 00:01:36
 Peak input rate: 0 bytes/sec, at 2011-01-01 00:02:27
 Peak output rate: 0 bytes/sec, at 2011-01-01 00:02:27
 Last 300 seconds input: 0 packets/sec 0 bytes/sec -%
 Last 300 seconds output: 0 packets/sec 0 bytes/sec -%
 Input (total):  0 packets, 0 bytes
         0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
 Input (normal):  0 packets, - bytes
         0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
 Input:  0 input errors, 0 runts, 0 giants, 0 throttles
         0 CRC, 0 frame, - overruns, 0 aborts
         - ignored, - parity errors
 Output (total): 0 packets, 0 bytes
         0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
 Output (normal): 0 packets, - bytes
         0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
 Output: 0 output errors, - underruns, - buffer failures
         0 aborts, 0 deferred, 0 collisions, 0 late collisions
         0 lost carrier, - no carrier

Ten-GigabitEthernet1/0/19 transceiver information:
  Transceiver Type              : 10G_BASE_T_AN_SFP
  Connector Type                : RJ45
  Wavelength(nm)                : N/A
  Transfer Distance(m)          : 30(TP)
  Digital Diagnostic Monitoring : NO
  Vendor Name                   : Methode Elec.

display interface Ten-GigabitEthernet
1/0/20
Ten-GigabitEthernet1/0/20
Current state: DOWN
Line protocol state: DOWN
IP packet frame type: Ethernet II, hardware address: 943f-c2dd-27a8
Description: Ten-GigabitEthernet1/0/20 Interface
Bandwidth: 10000000 kbps
Loopback is not set
Media type is stack wire, port is 10G_BASE_T_AN_SFP
Unknown-speed mode, unknown-duplex mode
Link speed type is autonegotiation, link duplex type is autonegotiation
Flow-control is not enabled
Maximum frame length: 10000
Allow jumbo frames to pass
Broadcast max-ratio: 100%
Multicast max-ratio: 100%
Unicast max-ratio: 100%
Known-unicast max-ratio: 100%
PVID: 1
MDI type: Automdix
Port link-type: Access
 Tagged VLANs:   None
 Untagged VLANs: 1
Port priority: 0
Last link flapping: Never
Last clearing of counters: Never
Current system time:2011-01-01 00:30:39
Last time when physical state changed to up:-
Last time when physical state changed to down:2011-01-01 00:01:36
 Peak input rate: 0 bytes/sec, at 2011-01-01 00:02:27
 Peak output rate: 0 bytes/sec, at 2011-01-01 00:02:27
 Last 300 seconds input: 0 packets/sec 0 bytes/sec -%
 Last 300 seconds output: 0 packets/sec 0 bytes/sec -%
 Input (total):  0 packets, 0 bytes
         0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
 Input (normal):  0 packets, - bytes
         0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
 Input:  0 input errors, 0 runts, 0 giants, 0 throttles
         0 CRC, 0 frame, - overruns, 0 aborts
         - ignored, - parity errors
 Output (total): 0 packets, 0 bytes
         0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
 Output (normal): 0 packets, - bytes
         0 unicasts, 0 broadcasts, 0 multicasts, 0 pauses
 Output: 0 output errors, - underruns, - buffer failures
         0 aborts, 0 deferred, 0 collisions, 0 late collisions
         0 lost carrier, - no carrier

Ten-GigabitEthernet1/0/20 transceiver information:
  Transceiver Type              : 10G_BASE_T_AN_SFP
  Connector Type                : RJ45
  Wavelength(nm)                : N/A
  Transfer Distance(m)          : 30(TP)
  Digital Diagnostic Monitoring : NO
  Vendor Name                   : Methode Elec.

hi

Try to loop on the same switch : for example, 1 sfp+ in port Te1/0/1 and another one in Ten1/0/2, put a RJ45 cable between them and see what happens.

Is there any entry in the log ?

Please post the result of

display interface te1/0/1

display interface te1/0/2

display transceiver interface

(adapt the port numbers to your context)

Comware platform is very "permissive" so you should be able to use these SFP+

I tried to use it on another JH390A. But it doesn't work.

I also tried with a palo-alto PA-820. The result is the same.

So both port are in 10G.

I tried on a PC (with a 1G port). It didn't work either.

Btw I was using a RJ45 cat 6A.

But if you say in your first answer that "10G Base-T SFP+ in the supported accessories list for 5940 switches". I won't be able to use it anyway?

Regards,

Which port are you trying to use ? What is on the other side ?

Hi,

The exact model of the 10 Base-T SFP+ is HP 813874-B21.

The exact model of the switch is JH390A.

Regards

Hi

There is no 10G Base-T SFP+ in the supported accessories list for 5940 switches. What is the exact model ref ? JH395A ? JH390A ? other ?

Which port are you trying to use ? What is on the other side ?

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

Hi Biid00x,

I'm faced with the same problem.

The same switch and the same transceiver. 

Please set the command port up-mode at the port level and after it will be work. But as you understand there is problem that port will be UP forever.

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

Hello,  indeed it works, thanks!

But it's not the best. Is HPE aware of this "bug"? If not, how can we report this?

Regards

Hi Biid00x,

I'm faced with the same problem.

The same switch and the same transceiver. 

Please set the command port up-mode at the port level and after it will be work. But as you understand there is problem that port will be UP forever.

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

You can open the TAC case for this to report it to HPE (best option). Or you can use Inovation zone (if you are a partner or over the partner) to open an enhancement request.

Best, Gorazd

Hello,  indeed it works, thanks!

But it's not the best. Is HPE aware of this "bug"? If not, how can we report this?

Regards

Hi Biid00x,

I'm faced with the same problem.

The same switch and the same transceiver. 

Please set the command port up-mode at the port level and after it will be work. But as you understand there is problem that port will be UP forever.

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards

Original Message:
Sent: 8/23/2024 6:45:00 AM
From: GorazdKikelj
Subject: RE: HPE 5940: HPE 10GBase-T SFP+ Transceiver

You can open the TAC case for this to report it to HPE (best option). Or you can use Inovation zone (if you are a partner or over the partner) to open an enhancement request.

Best, Gorazd

------------------------------
Gorazd Kikelj
MVP Guru 2024

Original Message:
Sent: Aug 23, 2024 05:03 AM
From: Biid00x
Subject: HPE 5940: HPE 10GBase-T SFP+ Transceiver

Hello,  indeed it works, thanks!

But it's not the best. Is HPE aware of this "bug"? If not, how can we report this?

Regards

Original Message:
Sent: Aug 22, 2024 10:49 AM
From: Anton
Subject: HPE 5940: HPE 10GBase-T SFP+ Transceiver

Hi Biid00x,

I'm faced with the same problem.

The same switch and the same transceiver. 

Please set the command port up-mode at the port level and after it will be work. But as you understand there is problem that port will be UP forever.

Original Message:
Sent: Aug 06, 2024 08:57 AM
From: Biid00x
Subject: HPE 5940: HPE 10GBase-T SFP+ Transceiver

hello guys,

I'm facing difficulties with my HPE 5940 switch. I'm trying to use some 10GBase-T SFP+ from HPE.

My version is 7.1.070 with 6715 release.

1GBase-T SFP+, works fine on my switch.

However 10G transceivers won't let the same link go up. I see in logs: The transceiver is 10G_BASE_T_AN_SFP but the link stay down.

I can't force link-type or speed manually of the interface, i get the error: operation failed. So it stays on auto.

I see with the transeiver info the connector type is RJ45 but nothing really different with the 1G transceivers.

Have you ever face this probleme?

Regards