Network Management

 View Only
Expand all | Collapse all

HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

This thread has been viewed 47 times
  • 1.  HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted Nov 26, 2024 10:41 AM

    Hello,

    We have a lot of Aruba CX Switches like 8325, 8360, 6200F, 6100
    8325 and 8360 as VSX
    6200F as VSF or Standalone
    6100 as Standalone
    HPE IMC has recognized this and I can backup config for example.

    But now we got 2 "new" B Model of 6200F
    Product Name           : JL728B 6200F 48G CL4 4SFP+740W Swch

    It has been configured as a VSF Stack and is working and SNMP.

    But problem is with IMC. It does NOT recognize the model and classifies it as "Unknown SNMP Product".
    And furthermore or because of it, IMC does not backup config etc.


    Anyone an idea?

    btw.: IMC does not have a actual service contract and is licensed permantly for 100 devices.
    I updated to the newest patch version, but no difference in behaviour.
    SNMP, SSH and REST credentials are okay.

    Thanks and kind regards


    Robert



  • 2.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted Nov 26, 2024 10:58 AM

    Hello Robert, typically similar issues kick in when SNMP access to switch is not working/configured as expected (Is the SNMP configuration used by the new Aruba CX 6200F JL728B equal to the other working SNMP configurations used by other switches?).

    Check this, eventually (valid for the latest HPE IMC 7.9 E0710P06 too).




  • 3.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted Nov 26, 2024 11:28 AM

    Its the same config, and its only the model which is not be recognized. Taking the embedded mib viewer, you can access also the model type. And as the screenshot shows the other information has been captured (like contact, location, interfaces). NetEdit discovering does have worked too.

    A guess the system oid is missing in IMC :-(
    Or it is the combination of this models OID and VSF Stack...

    But these two 6200F "B" Models are the only ones I do have at the moment. So I can't test another switch. And as this VSF has been implemented in production, I can't test it without VSF stacking




  • 4.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted Nov 26, 2024 11:36 AM
    If so maybe the next patch for E0710 will fix this scenario.





  • 5.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted Nov 26, 2024 11:58 AM

    Found a document from 2023, which does not contain the OIDs for the "B" Models...

    HPE_iMC_HowTo
    only goes to 1.3.6.1.4.1.47196.4.1.1.1.304
    but OID of my 6200F "B" (JL728B) is: 1.3.6.1.4.1.47196.4.1.1.1.309

    I will try to fix it manually with device definition...




  • 6.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B
    Best Answer

    Posted Nov 26, 2024 12:08 PM
    Edited by r.grossmann 2 days ago

    It seems working:


    What have I done? Added the OID manually to the Aruba 6200 Switch Series:


    But why Aruba didn't add the "new" Aruba CX Models to the most recent version, imho the IMC 7.3 E0710P06 Release is from 6th November 2024. The switches are much older....




  • 7.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted Dec 03, 2024 09:25 AM

    For reference, have a look at latest HPE IMC and Aruba OS-CX Switches Configuration Guide IMC 7.3 (E0710P06 edition) published 27-11-2024 (Section 2 "Supported Aruba Networks OS CX devices").




  • 8.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted 9 days ago

    Hello,
    I have the same issue with 6200F B switches models.
    It works for management and backup but it is not working for upgrades.
    I do not find how to change and add OID into firmware versions to make it compatible with 6200 B models. Do you have this issue too ?




  • 9.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted 7 days ago
    Edited by r.grossmann 7 days ago

    3rd try to reply

    Hi Raphael,

    If youre are meaning Software Updates. I dont use IMC, as it doesnt have worked properly in generally in case of CX devices. So I had switched over to Aruba NetEdit. Maybe this could be a solution for you, too.

    Or maybe it has been fixed in the latest hotfix E0710H08.
    HPE Networking | Enterprise
    readme_plat_7.3_E0710H08.pdf
    I got it via email subscription in April 2025, but unfortunately HPE / Aruba has published is with a wrong time code / year "Released on Apr 10, 2024", should be 2025 instead of 2024, I guess.

    And sorry I cannot test Software Update in IMC, as only 4 of my 97 Aruba CX Switches are "B"-Models and are used as two productional VSF-Stacks in a remote branch with opening from 06:00 to 23:00. So I really cannot test it. Even so I haven't appliued the latest hotfix, as I currently have problems with database backup, so update has to wait.

    Kind Regards

    Robert



  • 10.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted 7 days ago

    Hi Robert,

    Thank you for your return. I am not able to use Netedit in this environnement. I did not see this version because it was earlier than the E7010P06. I will to push the E710H08 even if I do not see anithing about 6200B into the release note.

    Raphael,




  • 11.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted 7 days ago
    Edited by r.grossmann 7 days ago

    One for hint.

    Go to your Software library to teh desired software --> Operation --> Modify --> Appplicable Devices --> Select Models --> Vendor Name: Aruba --> Series: for example 6200 --> Check the desired Series, for example "Aruba 6200 Switch Series" (you can unfold to see the devices, unfortunately with shortened names) --> OK --> OK

    In my case I guess the 725B and 728B are missing after software import, but could not really tell, because it's difficult to see which devices are in the "Applicable Devices" list..

    Edit: The B-Models are not recognized in my custom 6200 Device Group, but can be chosen by the generally Device View "Switches", so it is suitable for the software image to chose. So I guess it should work...

    Regards

    Robert




  • 12.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted 7 days ago

    Hi Robert,

    I think it will work with this configuration. Now I can deploy the software on 6200F B version. I will try next week but I think it will be good.
    Thank you,


    Raphael,




  • 13.  RE: HPE IMC does not recognize the "new" Aruba CX 6200F B models, in my case JL728B

    Posted 5 days ago
    Edited by r.grossmann 4 days ago

    EDIT: Double Post (as Post 9)