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I can't connect to the router using the console cable

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  • 1.  I can't connect to the router using the console cable

    Posted Nov 29, 2024 11:03 AM

    hpe msr2003 router

    I follow the instructions

    On the PC, start a terminal emulation program (HyperTerminal, PuTTY, or similar) and configure
    it to use the following settings:
    • Baud Rate: 9600
    • Data Bits: 8
    • Stop Bits: 1
    • Parity: None
    • Flow Control: None

    I use a mini usb cable and PuTTY.

    I can't connect to the router, no reaction, just a dark window. Help



  • 2.  RE: I can't connect to the router using the console cable

    Posted Dec 02, 2024 02:25 AM

    Hello,

    Have you tried connecting with an RS232 to RJ45 cable on the CON/AUX port? Try if you can connect to this port instead of the USB port.

    The speed and other settings would be the same, the cable type is different.

    Does your PC recognise the driver? Another option if you don't have RS232 cable, is to try to install the drivers. 

    For micro-usb from this page:

    https://ftdichip.com/drivers/vcp-drivers/

    Let us know how it goes.

    Regards



    ------------------------------
    Daniel Ruiz
    -----------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support.
    Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC.
    ------------------------------

    Original Message


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