Controllerless Networks

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  • 1.  IAP-325 factory reset failing

    Posted Jun 19, 2023 02:21 AM

    IAP-325 factory reset failing

    I have bought a used (off lease) IAP-325 APs.  I have configured the LAN DHCP server to give out "assigned" IPs based on the APs MAC address, in my case 172.17.2.20.
    The device is powered by a single port Gigabit PoE injector (30W), the LAN port of the injector is connected to the "lab" LAN segment of my network.
     
    I have followed the instructions on this online manual to do a factory reset.
    https://www.arubanetworks.com/techdocs/Instant_87_WebHelp/Content/instant-ug/iap-mainten/reset-rap-or-cap.htm?Highlight=reset

    With the reset button pressed, when I insert the LAN cable (PoE), the AP powers ON with the power LED flashing *red* for about 2 seconds and then it fast blinks in green color for about 2-3 seconds.  After that the power LED blinks slowly (green color).   
    The DHCP server's lease file shows that 172.17.2.20 was assigned to the AP.
    However, ping and 'nmap -sV -A -T5 -sT 172.17.2.20' shows the host '172.17.2.20' is down.

    FWIW. I have left the device powered up for 12+ hours and the power LED  does a slow blink (green)

    What am I missing in the reset process?  Thanks so much!



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    ArunK
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  • 2.  RE: IAP-325 factory reset failing

    Posted Jun 19, 2023 02:34 AM

    I am assuming you have connected the E0 to the power injector and not E1.

    also just connect a consle cable and see whats going on.



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    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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  • 3.  RE: IAP-325 factory reset failing

    Posted Jun 19, 2023 01:15 PM

    Thanks for your quick reply.

    Yes -- I did connect the PoE cable to the ENET0 port.

    Is the RJ45 console cable standard or do I need a Aruba specific console cable?

    I'll be using minicom (Linux desktop). 

    Will this setting work -- 9600, 8N1?

    Thanks.



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    ArunK
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  • 4.  RE: IAP-325 factory reset failing

    Posted Jun 19, 2023 06:35 PM

    yes the setting are 9600-8N1 and i think this is the pin out.



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 5.  RE: IAP-325 factory reset failing

    Posted Jun 19, 2023 07:09 PM

    Thanks for confirming the serial port settings. I have ordered a RJ45>USB serial cable.

    I'll post my findings from the console for further help.



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    ArunK
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  • 6.  RE: IAP-325 factory reset failing

    Posted Jun 22, 2023 12:37 AM

    I bought a RJ45/USB A cable at Amazon.

    Here is a screen capture of the console messages -- looks like it is trying to find the DNS name of the master controller "aruba-master."  

    Looks like this IAP-325 was converted from an Instant AP to an AP controlled by an external controller.  Am I on the right track?

    Also how to convert from this version to an Instant version?

    Retry count exceeded
    DNS request 1 for aruba-master. to 172.17.2.1
    T T T 
    Retry count exceeded; starting again
    eth1: link down
    eth0: link up, speed 1 Gb/s, full duplex
    DHCP broadcast 1
    *** Unhandled DHCP Option in OFFER/ACK: 28
    *** Unhandled DHCP Option in OFFER/ACK: 28
    DHCP IP address: 172.17.2.20
    DHCP subnet mask: 255.255.255.0
    DHCP def gateway: 172.17.2.1
    DHCP DNS server: 172.17.2.1
    DHCP DNS domain: 
    ADP broadcast 28
    ADP multicast 29
    ADP broadcast 29
    ADP multicast 30
    ADP broadcast 30
    
    Retry count exceeded
    DNS request 1 for aruba-master. to 172.17.2.1
    T T T 
    


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    ArunK--
    ArunK
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  • 7.  RE: IAP-325 factory reset failing

    Posted Jun 22, 2023 01:53 AM

    that indicates, this is a controller based AP not an instant AP, and you need a controller for it.

    if you look at the back of the AP, you should see a sticker what says AP-325 right?



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 8.  RE: IAP-325 factory reset failing

    Posted Jun 22, 2023 08:04 PM

    This unit left the factory as an IAP-325 (label screenshot below).  Somewhere in it's deployment line, it was converted to an external controller based AP.

    Fortunately, the reseller has agreed to accept it back.  Thanks for your support _()_

    screenshot of the factory label


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    ArunK
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