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IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

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  • 1.  IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 21, 2025 04:10 AM

    Hi everyone,

    After upgrading my IAP cluster (consisting of 635s and a single 535) to firmware version 8.10.0.16, I noticed that the AP-535 is incorrectly reporting only 2 spatial streams. I also tested version 8.12.0.4 and observed the same behavior. However, when running earlier firmware versions (8.10.0.15 and prior), the AP-535 correctly reports 4 spatial streams.

    This issue is impacting throughput-3x3 AC clients are only able to negotiate 866 Mbps instead of the expected 1300 Mbps. The 635s, on the other hand, are performing as expected and reporting accurately.  

    I'm using Wi-Fi Explorer on macOS to check HE capabilities and stream counts, and I've confirmed the same results using a Windows client with Acrylic.

    Has anyone else encountered this issue or have any recommendations for troubleshooting? As a temporary workaround, downgrading the firmware restores the correct stream count.

    Additionally, I verified the power management stats are reporting correctly from the AP CLI:
    Attr                      Value
    ----                      -----
    LLDP Granted Power        Eth 0: 25.5 Eth 1: 0.0
    LLDP Request Power        Eth 0: 25.5 Eth 1: 25.5
    Power Supply              POE-AT
    USB Status                USB Knob: Auto, USB Status: Enabled
    PSE Status                N.A.
    ETH Status                Eth 0:Enabled. Eth 1:Enabled.
    Radio 5GHz Chain          4*4
    Radio 5GHz Enable         Enabled
    Radio 5GHz Power          Full Power
    Radio 2.4GHz Chain        4*4
    Radio 2.4GHz Enable       Enabled
    Radio 2.4GHz Power        Full Power
    Radio 6GHz Chain          N.A.
    Radio 6GHz Enable         N.A.
    Radio 6GHz Power          N.A.
    Second 5GHz Radio Chain   4*4
    Second 5GHz Radio Enable  Enabled
    Second 5GHz Radio Power   Full Power
    CPU Throttle              100%
    Power Consumption         9.2W
    IPM Enable                Enabled
    ITM Status                Not Supported



  • 2.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 21, 2025 09:39 AM
    Edited by chulcher Mar 21, 2025 09:39 AM

    With IPM enabled the AP shows 4x4 but in actuality is running 2x2?  If so, that needs a case opened with TAC.



    ------------------------------
    Carson Hulcher, ACEX#110
    ------------------------------



  • 3.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4
    Best Answer

    Posted Mar 21, 2025 04:33 PM

    You could try disabling IPM, if you do not need the USB port and second ethernet. It sounds like IPM may have applied a power restriction (reduce radio to 2x2 mode), although there should not be a reason for that, and your CLI output does not confirm that.



    ------------------------------
    /Onno Harms
    Wireless Platforms Product Management
    HPE Aruba Networking
    ------------------------------



  • 4.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 21, 2025 11:22 PM

    Confirmed it's an IPM bug... Disabling IPM resolved the issue.

    Disabled IPM on the controller, commit apply.. Rebooted the AP in question.  After reboot, from the client prespective I'm seeing 4 streams and max speed of 2402 as opposed to 1201.  I'll go through the motions of seeing if I can get a ticket opened or reported through my SE...  Good to know there's a workaround; and I'm sure the bug will be resolved in future itirations.  -- Thanks!

     
    Attr                      Value
    ----                      -----
    LLDP Granted Power        Eth 0: 23.3 Eth 1: 0.0
    LLDP Request Power        Eth 0: 23.3 Eth 1: 23.3
    Power Supply              POE-AT
    USB Status                USB Knob: Auto, USB Status: Disabled
    PSE Status                N.A.
    ETH Status                Eth 0:Enabled. Eth 1:Enabled.
    Radio 5GHz Chain          4*4
    Radio 5GHz Enable         Enabled
    Radio 5GHz Power          Full Power
    Radio 2.4GHz Chain        4*4
    Radio 2.4GHz Enable       Enabled
    Radio 2.4GHz Power        Full Power
    Radio 6GHz Chain          N.A.
    Radio 6GHz Enable         N.A.
    Radio 6GHz Power          N.A.
    Second 5GHz Radio Chain   4*4
    Second 5GHz Radio Enable  Enabled
    Second 5GHz Radio Power   Full Power
    CPU Throttle              100%
    Power Consumption         9.2W
    IPM Enable                Disabled
    ITM Status                Not Supported



  • 5.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 21, 2025 11:47 PM

    Interesting. Is this pretty easy to reproduce? When IPM is on and the AP runs in 2x2 mode, does the system LED turn to amber as well (supposed to happen when in restricted mode)?



    ------------------------------
    /Onno Harms
    Wireless Platforms Product Management
    HPE Aruba Networking
    ------------------------------



  • 6.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 23, 2025 05:20 PM

    Hey, sorry for the delay..  Very easy to reproduce, I enabled IPM, applied/saved, rebooted the 535 AP and it's showing the reduced spatial streams again.  I do have it in a weatherproof enclosure; but I popped it open, LEDs are both green even though IPM is reducing the spatial streams. No amber or orange light.




  • 7.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 25, 2025 11:07 AM

    Did you open a case with TAC by chance?



    ------------------------------
    Carson Hulcher, ACEX#110
    ------------------------------



  • 8.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 26, 2025 12:43 AM
    Edited by samabbott Mar 26, 2025 12:47 AM

    I did not, the AP I own isn't covered under our support agreement.  I picked it up used for use at my home, and testing prior to deploying to prod.  Figured that would be a no-go opening a TAC case... I figured posting here was the next best option in hopes to bring attention to the issue.  My apologies if that's not encouraged. 




  • 9.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 21, 2025 04:39 PM

    Appreciate the responses, I'll look into disabling IPM and reporting back...  As for opening a support ticket; that's not an option for this AP as it's in my home lab and out of support.  Haven't taken our production environment up to .16 yet. But, I'll see if my Sales Engineer is able to replicate and open a ticket on my behalf if he does.




  • 10.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 24, 2025 09:50 PM

    Thanks for that; we'll do some internal testing as well



    ------------------------------
    /Onno Harms
    Wireless Platforms Product Management
    HPE Aruba Networking
    ------------------------------



  • 11.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 25, 2025 08:36 AM

    Seeing the same behavior on 10.7.1.1 on AP-535.  Confirmed 2 stream operations with IPM enabled using Wifi Explorer and looking at the mesh link formed between two AP-535s, shows "HE-80MHzsgi-2ss" for HT-Details.  Disabling IPM and rebooting AP restored 4 stream operation




  • 12.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 25, 2025 11:07 AM

    Case open with TAC?



    ------------------------------
    Carson Hulcher, ACEX#110
    ------------------------------



  • 13.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 25, 2025 06:20 PM

    Yes.

    Attached command outputs and screenshots from Wifi Explorer showing the 2ss operation.




  • 14.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 25, 2025 06:42 PM

    Share the case number please?



    ------------------------------
    Carson Hulcher, ACEX#110
    ------------------------------



  • 15.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 25, 2025 06:59 PM

    5388793840




  • 16.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 25, 2025 08:49 PM

    Issue has been reproduced and root-caused. A fix is in the works.



    ------------------------------
    /Onno Harms
    Wireless Platforms Product Management
    HPE Aruba Networking
    ------------------------------



  • 17.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 26, 2025 12:30 AM

    Appreciate the update and support... and digging into it without a formal case open. 




  • 18.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 26, 2025 10:43 AM

    Does anyone know if this bug is isolated to IAP only?




  • 19.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted Mar 26, 2025 11:09 AM

    Is not.



    ------------------------------
    Carson Hulcher, ACEX#110
    ------------------------------



  • 20.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted 30 days ago

    Does this include controller base (not central) and the AP-555's? Do you know where I find the details of this bug so that I can share it with my team?




  • 21.  RE: IAP 535 Reduced Spatial Streams w/ 8.10.0.16 & 8.12.0.4

    Posted 30 days ago

    The bug should only impact the 535 and 655, but I might apply to the 555 if operating in tri-radio mode.  The details will be part of the next release notes, but the general description is that the attempt to fix radio operation of the 655 when supplied with 802.3at and IPM is disabled was applied to broadly.



    ------------------------------
    Carson Hulcher, ACEX#110
    ------------------------------