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  • 1.  IAP 655 An internal system error has occurred at file am.c

    Posted Jun 28, 2024 04:48 AM

    Hi all,

    I am encountering an error log on IAP 655. 

    sapd[7407]: <326268> <ERRS> |AP_655@ sapd|  An internal system error has occurred at file am.c function get_next_am_scan_channel_type line 2205 error Scan Group Channel Selection Error: Not able to select next group channel for scan type 8


    Is anyone familiar with this error log? Could you please advise?

    Thank you in advance



  • 2.  RE: IAP 655 An internal system error has occurred at file am.c

    Posted Jun 28, 2024 08:17 AM

    Is 6 GHz supported in your location?
    Do you use the correct Regulatory Domian?

    Do CLI commands:
    show ap regulatory
    show ap allowed-channels country-code <YOURCOUNTRYCODE>





  • 3.  RE: IAP 655 An internal system error has occurred at file am.c

    Posted Jun 28, 2024 09:48 AM

    Please share the corresponding regulatory-domain-profile for the AP producing these logs.




  • 4.  RE: IAP 655 An internal system error has occurred at file am.c

    Posted Jun 28, 2024 11:05 AM

    Sorry, I do not have any help for you directly.

    I do have a question - what firmware version are you running?




  • 5.  RE: IAP 655 An internal system error has occurred at file am.c

    Posted Sep 16, 2024 10:16 PM
    Edited by schmelzle Sep 16, 2024 10:15 PM

    I spent some time debugging this on AOS 8 today. The error occurs because the 6 GHz radio is enabled but no channel is allowed. This could be because the regulatory domain allows no 6 GHz channels or you have no valid 6 GHz channels allowed.

    You have two options.

    1. Disable the 6 GHz radio.
    2. Define valid channels for the 6 GHz band.




  • 6.  RE: IAP 655 An internal system error has occurred at file am.c

    Posted Sep 19, 2024 11:37 PM
    Edited by tigerbt Sep 19, 2024 11:41 PM

    Morning Shmelzle,

    Thank you so much for the update. I disabled 6Ghz because it has been invalid in my country. But I encountered 2 other logs as follows:

    Sep 20 09:32:02 2024  KERNEL(AP name_655@aruba-ap): [136801.652491] wif_sysctl_hostport: 1 callbacks suppressed

    Despite my research, I haven't been able to find any relevant information. Do you have any insights or suggestions

    2.

    Sep 20 10:30:40 2024  KERNEL(AP name_655@aruba-ap): [142735.480919] aruba_add_sta_assoc 90 [3e:77:xx:xx:63:44] status: [55][0] flags: 8000000a caps: 1431 ic_sta_assoc: 7
    Sep 20 10:30:41 2024  KERNEL(AP name_655@aruba-ap): [142735.875214] aruba_send_mgmt: Unable to find peer object for peer:3e:77:xx:xx:63:44, vap:7.
    Sep 20 10:34:10 2024  KERNEL(AP name_655@aruba-ap): [142945.286647] aruba_send_mgmt: Unable to find peer object for peer:80:45:xx:xx:20:ca, vap:0.
    Sep 20 10:35:21 2024  KERNEL(AP name_655@aruba-ap): [143016.150070] aruba_send_mgmt: Unable to find peer object for peer:62:ff:xx:xx:69:c2, vap:7.

    I'm not sure where these random MAC addresses came from

    Aruba7240XM  8.10.0.11_89676

    I appreciate your assistance