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IMC "Auto Backup Plan" does not work and there is no information in "Backup History Report"

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  • 1.  IMC "Auto Backup Plan" does not work and there is no information in "Backup History Report"

    Posted Jul 03, 2024 12:15 PM

    Good afternoon, my iMC PLAT 7.3 (E0710P03) has stopped working "Auto Backup Plan".

    The lack of information in the "Backup History Report" is expressed as problematic


    Before that, "Auto Backup Plan" had been working for a year.

    Restarting the imccfgbakdm daemon did not help.

    In the file imccfgbakdm.2024-07-03.txt I noticed a rather suspicious behavior

    "
    2024-07-03 00:04:01.102 [INFO (0)] [THREAD(14904)] [CCfgFileMgrMainTaskMgr::createTask] cmd_code = 1062
    2024-07-03 00:04:02.069 [INFO (0)] [THREAD(14904)] [CCfgFileMgrMainTaskMgr::createTask] cmd_code = 1062
    2024-07-03 00:04:02.521 [INFO (0)] [THREAD(14904)] [CCfgFileMgrMainTaskMgr::createTask] cmd_code = 1062
    2024-07-03 00:04:03.671 [INFO (0)] [THREAD(14884)] [CCfgFileMgrMainTaskMgr::createTask] cmd_code = 1062
    2024-07-03 00:04:04.220 [INFO (0)] [THREAD(14884)] [CCfgFileMgrMainTaskMgr::createTask] cmd_code = 1062
    2024-07-03 00:04:04.472 [INFO (0)] [THREAD(14860)] [CCfgFileMgrMainTaskMgr::createTask] cmd_code = 1062
    "

    And also

    "
    2024-07-03 02:30:00.289 [WARNING (0)] [THREAD(14904)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
    "

    Who has not faced such?

    Please let me know how it can be fixed and what caused it. 



  • 2.  RE: IMC "Auto Backup Plan" does not work and there is no information in "Backup History Report"

    EMPLOYEE
    Posted Jul 04, 2024 02:09 AM

    Hello,

    what is the type of the affected devices? There is known issue in E0710P03 with PVOS devices (Procurve).

    Please note the E0710P04 is already released on the ASP portal and fixes a lot of issues related to backup/deployment plans

    Regards,

    Vasil


    Original Message


  • 3.  RE: IMC "Auto Backup Plan" does not work and there is no information in "Backup History Report"
    Best Answer

    EMPLOYEE
    Posted Jul 04, 2024 05:13 AM

    Hi Upenemy, 

    yes this problem has been fixed, please upgrade to IMC 7,3 710P04 and read the relevant knowledgebase articles.

    https://support.hpe.com/hpesc/public/docDisplay?docId=sf000102648en_us&noframe

    https://support.hpe.com/hpesc/public/docDisplay?docId=sf000102606en_us&noframe

    Kind Regards

    Paola



    ------------------------------
    Kind Regards
    Paola
    ------------------------------

    Original Message