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iMC E0710P03 - Remediating Compliance - SSH Connection Termination

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  • 1.  iMC E0710P03 - Remediating Compliance - SSH Connection Termination

    Posted Mar 21, 2024 06:35 PM

    Hey all,

    Recently upgraded to E0710P03 (upgraded from E0708P03 -> E0710 -> E0170P03) and now when I attempt to remediate, or even 'display command' against my gear the SSH connections are terminating and I've run out of ideas for how to debug. Specifically the output of a task is:

    	
<Command> configure terminal
<Error> SSH connection closed
<Response Prompt>

    Authentication appears to be working, and I'm able to utilizing the same account from the same server using plink and putty without these terminations.

    Any guidance would be appreciated; I noticed a similar error being fixed in H02 ( CMS case 0929111: Error by Job Connections with SSH: "SSH Connection closed".) and am wondering if skipping over this hotfix release is biting me in the rear.



  • 2.  RE: iMC E0710P03 - Remediating Compliance - SSH Connection Termination

    Posted Apr 17, 2024 02:22 PM

    Hi All and HP Support,
    I have the same problem. I will test to roll back to "H02" and test if it will work again.


    Original Message


  • 3.  RE: iMC E0710P03 - Remediating Compliance - SSH Connection Termination

    Posted May 30, 2024 05:03 AM

    I tried to downgrade but I couldn't. I have a problem that I cannot backup equipment with vxlan 5940 HP. As I have some VRF's I believe that the backup script should be done with "vpn-instance command". I also couldn't run the templates because the "ssh connection close error" appears.


    Original Message


  • 4.  RE: iMC E0710P03 - Remediating Compliance - SSH Connection Termination

    MVP GURU
    Posted May 30, 2024 12:10 PM
    Me too, waiting to see the next Patch or Hot-Fix (whatever it is released first) to apply to current E0710P03 to solve these issues.

    I don't know why a workaround (I recall I've read about it here in the forum, it was made privately available once a user opened a Support Ticket, if I'm not mistaken) wasn't made public here, at least to calm down those users impacted (just to avoid opening a ticket to receive a workaround).



    Original Message


  • 5.  RE: iMC E0710P03 - Remediating Compliance - SSH Connection Termination

    EMPLOYEE
    Posted Apr 18, 2024 05:26 AM

    Hello,

    There's a known issue with P03 related to SSH connections being closed for config backup and deployment. This could also affect the compliance remediation.

    Engineering are aware and the next iMC patch release should fix this, but you can open a support case to get the hotfix for P03 in the meantime. Alternatively going back to the previous version would work.



    ------------------------------
    Justin Guse
    ------------------------------

    Original Message


  • 6.  RE: iMC E0710P03 - Remediating Compliance - SSH Connection Termination

    EMPLOYEE
    Posted May 31, 2024 03:58 AM

    SSH connection closed problems in 710P03 are scheduled to be fixed in 710P04 to be released in the next few weeks.  The problems are not related to skipping the hot fix.



    ------------------------------
    Kind Regards
    Paola
    ------------------------------

    Original Message


  • 7.  RE: iMC E0710P03 - Remediating Compliance - SSH Connection Termination

    EMPLOYEE
    Posted Jun 07, 2024 04:54 AM

    Hello,

    E0710P04 is already released on our portal. Here link for Windows:

    https://networkingsupport.hpe.com/downloads/software/RmlsZTo1MjJkNTA2YS0yMjhmLTExZWYtOTcyMS1kMzZiODlmZTQ5ZWM%3D

    and for Linux:

    https://networkingsupport.hpe.com/downloads/software/RmlsZTowMDA5NTFkYS0yMjhmLTExZWYtYjJmNS04Zjc4YmRhZjQyNDA%3D

    Regards,

    Vasil


    Original Message